Serial number is not eligible
I am already a customer of CS4, but when he goes to the CC, I thought that my seial number does not qualify for the price of $29.99 / Mr. my CS4 is the Standard Edition Design student, but I am now upgrading to full.
I do not know the policy of upgrades to CC, but from this past January upgrade to the latest version (at the time CS6) necessary to CS5 or higher... CS4 would not fill... but it also depends on what application is involved (most of them are).
In any case, if you believe that you are allowed to upgrade prices because of something advertised on the Adobe site, and your serial number is unable to support, you need to take with assistance from Adobe directly.
Here are some links to help get in touch:
http://www.Adobe.com/support/chat/ivrchat.html
http://www.Adobe.com/support/download-install/supportinfo/
Tags: Adobe
Similar Questions
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During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't chat. Please advise!
MoeGhazal I have reviewed your account and it seems that you have upgraded to a volume license CS4 Design Premium for an upgrade of retail Design Premium 5.5.
I also shows that you have made two purchases of CS5.5 Design Premium, but the second purchase was cancelled. Make sure that you use the serial number that ends in 7886.
If you are using the correct serial number, then it is likely, that the installer won't recognize your serial number of volume license CS4 as being valid for upgrade. If you can contact our support team you can be traversed through an unlocking procedure to allow you to proceed with the installation. You can contact our team of support directly in Contact with the customer. You can try to install a web browser, you have not previously used. It of probably a toolbar or other software applications affect your ability to access the media cat successfully.
If you are unable to reach our support team, then please check your account information is accurate. If you can please then update this discussion after the confirmation of this so I can ask a member of our support team contact you directly.
I would recommend again reaching out directly if possible it will be the most effective method to resolve your current error.
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Hello, I have a license CS6 and when I go to install is said that serial number is not for a product calling. Please try another I double checked my number in my adobe account and that's okay. any help?
Your CS6 is a license upgrade. When she asks eligible version waiting for you identify the previous version that you upgraded as proof that you are eligible to use the upgrade.
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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My (valid) serial number will not work on a new computer
I'm entering my serial number to authorize the CS6 Design & Web Premium on my new Macbook Pro.
I get an error message "serial number you provided is valid, but calling it a product was not found on this computer ' and It asked me to choose a product calling it CS5!
I checked on my Adobe account that I use a serial number valid CS6!
What I am doing wrong?
The message you are referencing indicates that you are installing an upgrade version. He is not able to find the old eligible version that you upgraded. It is probably to provide a selection list and entry field where you can identify the older version and enter its serial number as proof that you are eligible to use the upgrade.
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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Cannot register Portege 205 - serial number does not exist
I can't access path by recording my Portege 205 on Russian site as my second notebook.
Serial number does not exist has been the answer.
What can I do to fix this?Hello
Has used the right serial number?
Please recheck the number on the label that you will find at the bottom of the unit.
Please don t mix letters and numbers. Sometimes people mix the 0 and o for example.But if you think you typed a number and recording not work so I would recommend contacting the Toshiba service will partner in Russia. Technicians can finish the registration process.
PS: I hope that you bought from the computer store and not somewhere in the dark backyard ;)
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How can I get assistance when my serial number is not recognized? Please
How can I get assistance with my serial number is not recognized? Please
you have called apple and they do not have a record of the serial number of your Mac?
Reach
> about this Mac
your serial number (themine is deliberately obscured in the screenshot) should appear here.
Do not you post, but it should be 11 characters
BTW, a MacBook Pro does not iOS 9.2.1 is for phones and stamps. you want OS X.
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Re installed the software Acrobat Pro XI. Serial number is not valid.
I had to get a new computer and I have re installed my software Acrobat Pro XI and I'm trying to activate it, a message saying that the serial number is not valid. I have the disc for the original installation.
Error: "serial number is not valid for this product". Adobe Creative Suite
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This serial number is not for a product calling. Please try another.
It is an old NET, but I'll re - purpose it
I am running the latest version of Win 10 (9.6.16)
Have the full Adobe Creative Suite 3 Design Standard and to register. It works very well.
Try to install the upgrade to Adobe Creative Suite 6 Master Collection.
We performed this facility in the past on two workstations without problem. One in-office and one at home. We do not use them simultaneously. I recently reformatted my computer at home and added an SSD. Still, CS3 installed fine, but having trouble with the upgrade.
Enter the serial number upgrade produces this message "serial number you provided is valid, but calling it a product was not found on this computer.
Another thread of the forum said that we should enter the key series for CS3 here. I have Adobe Standard CS3 Design and enter the key of CS3. I get this message. "Serial number is not for a product calling." Please try another. "
What Miss me?
Is it possible to register if I install as a trial first?
Thank you
Problem has been resolved by support cat.
A code produced by the installation program challenge was given to a technician who then returned another code which allowed for the installation.
The technician said:
Because your CS3 serial number is Volume License serial number, that is the reason why you are not able to use it. So, on an exceptional basis, we can do this challenge code method. Volume license is the license key that can be used by several people, and at the office, school, etc. But your CS6 is the commercial version, which can be used by a single user.
The process took about 5 minutes once the conversation has been started.
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Help, my serial number is not recognized for photoshop cs5?
He said that my serial number is not valid and contact customer support, but then does not give me a way to contact customer service!
Error: "serial number is not valid for this product". Adobe Creative Suite
[left Adobe Creative Cloud for download, installation, commissioning]
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Serial number does not work on my Creative Suites 5.5
Hello world
I got this version student Creative Suites Design Premium 5.5 in 2011. Recently, my computer was broken, so I bought a new and need to install it again. However the old serial number is not valid more?
Can someone help me with that please? I need to use it so bad!
Thank you!
Elaine
Error: "serial number is not valid for this product". Adobe Creative Suite
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Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?
probably not.
you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.
You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.
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A few years ago, I bought Adobe photoshop elements 12 Best Buy. I had problems with installing it then, but somehow did. Recently, my computer had to be revised to manufacturing (time of purchase). Photoshop has been removed. Fortunately, I got the number on this website. (Adobe). But it won't work. Says that it is inadmissible.
Help please, Lisa
Error: "serial number is not valid for this product". Adobe Creative Suite
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I get this error here: incorrect serial number. This isn't a valid serial number. Please go back and re enter the serial number. I went to the conversation of support and they had me on their cat for 45 minutes. Finally, they said to go on the forums.
Remind you that serial number is from a previous PC that we replace. Please contact me with assistance.
Hi drichmond,
Could you please post a screenshot of the screen when you enter the serial number?
Would it not be possible to send the serial number via private message?
Here is a link to 'How to send private message'?- How can I send a private Message
Please follow the steps given in this link -error: "serial number is not valid for this product". Adobe Creative Suite .
Let us know the results.
Thank you!
Shivam
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Resettlement of CS6, serial number does not.
Hello!
I ended up needing to service on my MacBook pro, which resulted in the loss of some programs, including photoshop CS6.
I bought Adobe Photoshop CS6 in 2012, and I got it on my computer since then.
Today I tried to reinstall software det, but when I entered my serial number, it says its not valid.
Is it possible that I can reinstall my CS6 with my old serial number, or it is obsolete?
If there is in fact a way to retrieve my Photoshop CS6, then how?
Your serial number will be still valid, but you have TSE make you that you use the right one and that you install the correct version of the software.
Find the serial number of your Adobe product quickly
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
Download and Installation Help-
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«This serial number is not valid for...» »
In 2013, I bought and downloaded Photoshop and first 12 items on a Windows computer, but I recently upgraded to a Macbook Pro and I am at the step in the installation process where you provide your serial number. Unfortunately, whenever I try to make progress, I get the message 'this serial number is not valid for Adobe Photoshop Elements 12'. I have checked and make sure that it is the right code. Does anyone know why this is, and how I might be able to fix it?
Hi AJ_Baggins,
Please check solutions for error: "serial number is not valid for this product" here and share the results in case you need more help.
I hope it should work.
Thank you.
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