Serial number LightRoom too short
I had 5 Lightroom on my old computer and was sold as a disc. I bought a new computer and decided to lightroom on it. Well this iMac is not a hard drive so I downloaded the latest adobes off-site. I have my serial number 2 years ago and went to put in it and its too short of 6 numbers. They lack a 24 digit number, while mine is only 18 years old. I still have my receipt as well as the box and the serial numbers match.
Also to be sure, I downloaded LR 5.7.1, which is what was on my old computer, so im not sure why it does not work.
Please contact the Support from Adobe on the Customer Contact
Hope this will help you.
Kind regards
Hervé Khare
Tags: Adobe
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