Serial number refuses acceptance
The serial number on the back of the disc jacket does not open the program, or if it'll work with the routine of the redemption. I have it entered carefully, compared to the box.
Hi Bill, redemption code is alpha numeric, but the serial number is 24-digit code. Please try the links below.
Error "serial number is not valid for this product". Creative Suite
You can also try:
- https://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
- https://helpx.Adobe.com/x-productkb/global/find-serial-number-student-teacher.html
- https://helpx.Adobe.com/x-productkb/global/find-serial-number.html
Please let us know if you need help with that.
Thank you
Atul Saini
Tags: Adobe
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