CS3 serial number not accepted when installing cs6 as upgrade

I downloaded photoshop cs6 after having paid for it an update to photoshop cs3. During installation, it asked for the serial number for cs4 or cs5 but not cs3. She would not accept the serial number of my cs3. A look on the other forums suggests that the only way round it is hack in as if I was an illegal download. When I installed on this computer, the help Desk has taken over my computer and had a lot of trouble for the substitution of the problem. Now I have a new computer and am having the same problem in trasferring cs6 on the new computer. Unfortunately, I disabled cs6 on this computer and now can't use it at all.

Contact the support team to address this issue.

http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

Tags: Adobe

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