Serial number SA50 with wireless networks.

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  I had a lot of trouble to stay connected to the internet with my college wireless network on

  my laptop Windows 8. Especially when my computer is endearing to load a large number of data, the connection becomes limited and stops working. I use the resolution of problems and there's always the wireless adapter, which always solve the problem. This problem will not occur on the unsecured network comments from school or home. I tried many solutions to solve the problem, as going to tab the wireless one adapter power management uncheck allow the computer to turn off this device to save power. nothing has worked so far. Here are the details of the detection of the troubleshooter from the last time that this problem occurred:

  Details about network adapter diagnosis: Network adapter Wi-Fi driver information: Description . . . . . . . . . . : Dell Wireless 1704 802.11b/g/n (2.4GHz) Manufacturer . . . . . . . . . : Broadcom Provider . . . . . . . . . . . : Broadcom Version . . . . . . . . . . . : 6.30.59.74 Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem51.inf Inf File Date . . . . . . . . . : Monday, September 17, 2012 6:52:18 PM Section Name . . . . . . . . . : BCM1704HMD_NT62 Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4365&subsys_00161028 Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 71 Physical Media Type . . . . . . : 9

  Diagnostic information (wireless connectivity)

  Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: 81887e6c-9ddc-413d-be6a-4465ad36cf87 Interface name: Dell Wireless 1704 802.11b/g/n (2.4GHz) Interface type: Native WiFi Connection incident diagnosed Auto Configuration ID: 1 Connection ID: 1 Connection status summary Connection started at: 2015-03-08 14:48:33-522 Profile match: Success Pre-Association: Success Association: Success Security and Authentication: Success List of visible access point(s): 7 item(s) total, 7 item(s) displayed BSSID BSS Type PHY Signal(dB) Chnl/freq SSID ------------------------------------------------------------------------- 28-8A-1C-FE-CA-80 Infra -91 1 smcm-guest 28-8A-1C-FE-0D-80 Infra -50 1 smcm-guest 28-8A-1C-FE-0D-82 Infra -54 1 resnet 28-8A-1C-FE-B5-C0 Infra -48 6 smcm-guest 28-8A-1C-FE-B5-C2 Infra -47 6 resnet 28-8A-1C-FE-3F-40 Infra -91 6 smcm-guest 28-8A-1C-FE-3F-42 Infra -88 6 resnet Connection History Information for Auto Configuration ID 1 List of visible networks: 2 item(s) total, 2 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra No 87 Yes smcm-guest Infra Yes 87 Yes resnet List of preferred networks: 5 item(s) Profile: mobilenet SSID: mobilenet SSID length: 9 Connection mode: Infra Security: No Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Profile: NETGEAR30 SSID: NETGEAR30 SSID length: 9 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Profile: Yeager Network SSID: Yeager Network SSID length: 14 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Profile: resnet SSID: resnet SSID length: 6 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: Yes Profile: smcm-guest SSID: smcm-guest SSID length: 10 Connection mode: Infra Security: No Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028001 Information for Connection ID 1 Connection started at: 2015-03-08 14:48:33-522 Auto Configuration ID: 1 Profile: resnet SSID: resnet SSID length: 6 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 28-8a-1c-fe-b5-c2 Security and Authentication Configured security type: WPA2-802.1X Configured encryption type: CCMP(AES) 802.1X protocol: Yes Authentication mode: User only EAP type: Authentication not started Number of 802.1X restarts: 0 Number of 802.1X failures: 0 802.1X status: Success Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 13 Number of security packets sent: 13 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 400791 Ndis Tx: 204956 Unicast decrypt success: 0 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 1632 Rx failure: 846 Tx success: 240 Tx failure: 0 Tx retry: 24 Tx multiple retry: 12 Tx max lifetime exceeded: 0 Tx ACK failure: 60 Roaming history: 0 item(s)

  Diagnostic information (wireless connectivity)

  Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Auto Configuration Initialize status: Success Information for connection being diagnosed Interface GUID: 81887e6c-9ddc-413d-be6a-4465ad36cf87 Interface name: Dell Wireless 1704 802.11b/g/n (2.4GHz) Interface type: Native WiFi Result of diagnosis: There may be problem

  Diagnostic information (wireless network adapter)

  Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Native WiFi MSM Initialize status: Success Information for connection being diagnosed Interface GUID: 81887e6c-9ddc-413d-be6a-4465ad36cf87 Interface name: Dell Wireless 1704 802.11b/g/n (2.4GHz) Interface type: Native WiFi Profile: resnet SSID: resnet SSID length: 6 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: Yes Result of diagnosis: There may be problem

  Thanks for any help! It happened for about eight months and it's really frustrating.

  Hello

  Check with Dell and Broadcom, their documentation diagnostics online and drivers.
  and ask questions in the forums about known problems. The two Dell driver update, then
  Broadcom if there is more recent.

  Dell support
  http://support.Dell.com/

  Dell support drivers - product manual & warranty Info (left side) - and much more
  http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

  Dell forums
  http://en.community.Dell.com/forums/

  Dell PC Diagnostics
  http://www.Dell.com/support/Diagnostics/us/en/19/
  Broadcom - downloads and Customer Support
  http://www.Broadcom.com/support/

  ==============================

  More troubleshooting:

  It is possible that the drivers you use, even if later now available, are not
  100% Windows compatible 8.1. Check with the manufacturer of your system (motherboard support
  Manufacturer of custom systems) and/or the manufacturer of the device. This one, like Intel,
  RealTek, Atheros and others may have newer versions is not available to the mother of system
  -site of the manufacturer on board. And continue to check in with them regularly over the next year.
  Also update the BIOS, drivers from the chipset of low level and major embedded and separate
  device drivers.

  Download your applications and devices in Windows 8.1
  http://Windows.Microsoft.com/en-in/Windows-8/get-apps-devices-working

  =========================================================

  Don't forget to check the updates of the firmware on the router, because who can have a definite effect
  on connections Windows 8.1 same if other OS systems connections are fine.

  Check with support of the manufacturer of the system (motherboard for customized systems manufacturer) and/or
  the manufacturer of real device driver updates. If there is no newer versions re - install the same
  ones. Ask known in their forums (if any) problems.

  ===================================

  General resolution: (after the above if necessary)

  Free Wi - Fi and wireless problems
  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Note the use of Win Key + X and Win Key + W (to access control panel, run,
  and settings according to needs). Win + D key calls to the office and use
  Win Key activates / deactivates the desktop and start screen.

  --------------------------------------------------------------

  Control Panel - Network and sharing Center - solve problems

  References to Vista also apply to Windows 7 and Windows 8.
  
  Your router be guess here, you have successfully updated the firmware a possible
  solution? And I would update your WiFi drivers on computers. How far away are they
  you have set in the router? Are there obstacles in the path?

  Actually try updating your driver and disabling the network logon.

  Control Panel - network - write down of the brand and the model of the Wifi - double click
  top - tab of the driver - write version - click on update driver (can't do
  nothing that MS is far behind the certification of drivers). Then right click on the Wifi
  Device and UNINSTALL - Reboot - it will refresh the driver stack.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Download - SAVE - go where you put it - right click – RUN AS ADMIN.

  You can download several at once however restart after the installation of each of them.

  After watching the system Maker you can see the same device manufacturer
  more recent versions. (Those become your fonts of rescue system manufacturer).

  Repeat for network (NIC) card and is a good time to get the other update
  Drivers Windows 8 like updated drivers.

  The adapter in Microsoft Windows 8/8.1 network problems - how to fix? (Do not forget to see
  This section-> update the NIC driver).
  http://Windows.Microsoft.com/en-us/Windows-8/fix-network-adapter-problems

  Drivers and Microsoft - Windows 8/8.1 - material
  http://Windows.Microsoft.com/en-us/Windows/hardware-drivers-help#hardware-drivers-help=Windows-8

  Microsoft Windows 8/8.1 - Why Windows is not find my device?
  http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device

  Microsoft Windows 8/8.1 - what happens if a device is not installed correctly
  http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly
  ------------------------------------------------------

  Make sure you know the details of connection to your wireless router - SSID and password.

  You lose connection when you do and have to redo your logon.

  Control Panel - Network & Sharing Center - set up a new connection or network

  -----------------------------------------------------

  And:

  TechingItEasy - how to join a Wi - Fi network in Windows 8 by MVP Andre Da Costa
  http://techingiteasy.WordPress.com/2012/06/09/how-to-join-a-Wi-Fi-network-in-Windows-8/

  Microsoft - Windows 8/8.1 - Web & Networking
  http://Windows.Microsoft.com/en-us/Windows/Web-networking-help#V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1&Web-networking-help=Windows-8

  Microsoft - Windows 8/8.1 - Wi - Fi & Networking
  http://Windows.Microsoft.com/en-us/Windows-8/WiFi-networking#1TC=T1

  -----------------------------------------------------

  Microsoft - Windows 7 - Why is my Internet connection so slow? (applies to Windows 8)
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-Internet-connection-so-slow

  Microsoft - Windows 8/8.1 - wired and wireless in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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