service or group of addiction was able to start; Cannot start the diagnostic policy service

I have windows vista Home premium. I did have a problem connecting to internet before. So today, I can't connect to my router, either by wireless or ethernet.  The router is fine, because my roommates are able to connect.  The signal is also excellent, but my computer is "connected with limited access".   The message I get is: 'unknown connection status. The dependency service or group was able to start. "" When I click on diagnose and repair, it says Network Diagnostics cannot run because the Diagnostics Policy Service is not running "then it gives me the option to open the Service Control Manager to manually start the diagnostic policy Service.  This opens a window of Services with a huge list of things I don't understand.  I searched for solutions to the problem, and none have worked.  Any advice greatly appreciated.

Hello, Lesley

Thank you for using the Microsoft answers Forum!

The following information is taken from: http://support.microsoft.com/kb/943996

Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk!

It is possible that the permissions on a specific registry key has changed. You can try to correct this by clicking on start, type regedit in the prompt, do a right click the program regedit and select run as administrator. In the registry editor, click the arrow to expand the selection, go to HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Services, DPS, on the right, click settings and click Permissions.  In the permissions screen, select the user TrustedInstaller . If you do not see the TrustedInstaller user, click Add, type NT TrustedInstaller service and press OK. If make sure that permissions full control and read are checked for the TrustedInstaller user.

Let us know if that helps.

David
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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