Setting Email to blackBerry Smartphones


Hello and welcome to the community!

Given what you report, I think you should do exactly as he advocates call the support centre for formal support. There may be something with your account ID BB or BIS which should be set to "behind the scenes".

Good luck!

Tags: BlackBerry Smartphones

Similar Questions

  • Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

    My BB 9780 was working fine a few weeks ago and then stopped my emails.

    I have not added any application or change anything

    I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

    So no idea?

    I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

    Hello and welcome to the community!

    I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Problems of email to blackBerry Smartphones

    I'm unable to access e-mail.

    After entering my user and password, it indicates there is a problem and suggest you contact gmail.com.

    However, I am in the right username and password (works on other devices very well) and it was working properly before.

    How to remedy?

    Thank you

    OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

    • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

    Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Problem with email notification blackBerry Smartphones

    HIII everybody... I use bb9320curve with os 7.1, until a few days back everything worked well, in my opinion if it was my friends or community mailer. Then due to several reasons, I disabled my internet connection for a week, now, even once, I enabled the internet, I received a message that in 20 minutes I start receiving my notifications by e-mail, but nothing happened. I have not received all messages on my phone (but a lot through my Inbox in regular line).  I tried to reboot, perform a hard reboot by removing the battery while on and so far nothing has worked. Then I get notifications only when I receive by email from the community forum of bb not other e-mails that are my friends, I know it sounds crazy, but that's what happens. Can anyone suggest me the solution.

    Hello!!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Setting the time email to blackBerry Smartphones

    I have the Blackberry 9000 "BOLD".  During the hours of night, I want to let the phone ring in case someone calls, but I would like to disable the notification by email during the night.   Is it possible that I can disable the notification by email for a certain period of time?

    Any help would be great.

    No, you can not set specific hours.

    Please mark the problem has been resolved, is better for users one another with the same question.

  • Setting up email for blackBerry Smartphones, missing from section

    Hello

    I have a v5.0.0.423 bold 9700

    It is on o2 uk, now I asked about blackberry bolt, this must be activated on Monday, but don't know if its me but when entering the email set up wizard I only get the blackberry Enterprise installation and not one where you can put your personal email in...

    What should I expect that o2 enable the bolt on or there at - it something wrong?

    Sorry for the hike, but I though I would be able to access my mail via wifi or is this not the case.

    was never so easy to implement on the iphone, but I moved for blackberry...

    could someone help me please

    PS io used the search button

    You should be able to set up your email accounts once your data plan is activated. I can't deal with your problems of WiFi I have a 9530 and it's outside my area of expertise.

  • Setting up email for blackBerry Smartphones

    Hi guys!

    I just started to use the bold 9900 and I want to configure my mail. The problem is when I want to configure the e-mail it will still ask for activation of the company. I want to configure internet messaging.

    I search for a video by vodaphone in youtube and the configuration is different from mine.

    If you are only offered the choice of a business email configuration, is because the phone has already been used on BES and politics of TI has not been cleared or your plan monthly data from your provider is not properly set up.  If you have received the new phone to your carrier, call them to discuss the implementation of your BIS correctly.  If you bought the used phone, there is always a policy which must be removed.

    I hope that helps you.

  • Setting Outlook 2002 blackBerry Smartphones to send a copy of the emails

    I'm new to Blackberry and I am trying to configure my outlook 2002 to send e-mail messages received on my blackberry curve 8900.

    I have read the instriction documentation and he mentions using the software provided in the framework but superior deak the pc should be always on.

    This isn't a problem, but I can't find the option in the software to configure it

    Can anyone help

    Thank you

    Andrew

    Thanks for the solution

    I logged on my ISP's webmail settings and set up a forwarding service automatice

    Thanks again

    Andrew

  • Email configure blackBerry Smartphones and delete forever business account

    Hello

    I have 12 blackberry 9720.

    They have been somehow configured to work as a business smartphone.

    Now the company wants to reject the old Blackberry Service Administrator.

    I can't set up any kind of e-mail on these phones.

    After several resets factory they continue to ask for a business email account.

    Is it possible to set up a simple gmail account on them?

    Better yet, is it possible to manually set the old account? (I can do this on a samsung or on an iphone).

    Whenever I try to configure one of them that I make you to configuration-> email account-> and I can only activate a company account.

    I want to just configure emails.

    Hello

    Assuming that you have:

    • The devices removed from BES/DOWN
    • Passed under the carrier on each device BES to BIS account

    Then the devices should have ' Personal/Internet' showing on the screen. Note that the company will always show up on this screen, no matter what. But it is only useful for devices in a BES environment. For non - BES, you need a plan BIS of data by the carrier in order to activate the exclusive services of BB (which includes the e-mail handling on these devices inherited from BBOS). And, if the data carrier account does not exist OR if it does not BIS, then the screen will show exactly as you describe, and email does not work on the device.

    Good luck!

  • Incoming emails for blackBerry Smartphones

    My Bold 9930 received incoming emails faster they go on my PC (Outlook).  Now, they take almost an hour appears on my smart phone or don't show up at all.  Is a Blackberry server problem or is there a setting on my smartphone, I can change?

    If the device is taken and you are on a BES I would contact your administrator of TI. They may have information about what is happening. If you do not change anything on the device, then it is probably not that you can do. I start by contacting Sprint and ask them to make sure that everything works correctly in your area.

    John

  • History of the Email download blackBerry Smartphones

    Hi all.

    I got connected to level 3 of my email IMAP for the Blackberry Internet Service accounts and everything works fine with the sending and receiving of emails.  My question is whether it is possible to force a download to my Blackberry to all the old emails in my accounts.  For the moment all I see are the emails received from confugirng accounts.

    See you soon

    David

    You can not download emails before setting up the account of the use of the BIS service.

  • Email from blackBerry Smartphones automatically marked as being open

    My 8800 receives e-mail messages on two accounts (by BIS) without any problems for over a year.  I recently changed my ISP, so I updated my email on BIS (removed old and added new) addresses.  Since I've updated, e-mail messages I receive on the device are marked as being open.

    I'm guessing a clear setting I'm missing, even though I have set up new email addresses just as I got the 'old' is...

    Thanks in advance for any input.

    Device v4.2.1.72

    sbcglobal is yahoo, chk this article.

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB13704&sliceId=SAL_Pub...

  • BlackBerry Email on Blackberry Smartphones

    I received a message informing me that I was no receiving email on my BB liked and that I needed to go into the "e-mail settings" to confirm or change my password.

    However, I can't really in it.

    The user name I guess is my real email address, but I don't remember who or my password... I tried to set up a new but it tells me there already for my PIN, etc.

    I think I must have the wrong username because when I fill the bit of the forgotten password my email address it says that my password has been sent to my device, nothing comes through ever

    Hi mryck and welcome to the forums!

    When you click on password, it is sent to your Blackberry via PIN message.

    Access the messages select options and search all the folders for the message.

    If you have the right user name you can use the password sent to access to the

    account. If you have forgotten the user name, you will need to contact your

    carrier, explain that you must have your PIN has been posted to your account, and

    be provided with a new user name and password.

    Thank you

    Bifocals

  • Email from blackBerry Smartphones has stopped and the icon at the top

    Somehow, somehow my phone became not connected to the mobile network.  I noticed it because I stopped doing e-mails from my 2 accounts.  So I reconnected it, and I don't seem to receive emails again.  There is also a small oval blue icon vertical at the top right under the bar signal and next to the icon, he says 1xev.  I don't think I've seen this before and am wondering two things... How do I diagnose the situation by e-mail and this icon has something to do with anything either?

    Thank you all.

    Here are a couple of things to try.

    First things first, start with a basic battery pull, just in case (it is the best way to solve most of the problems).  Open the back, remove the battery for about 15-30 seconds, plug the battery back and let the phone restarts.  Then see if it works.  If this is not the case, proceed to the next step.

    Then, go to Options (the icon) > Mobile network and check to make sure that the network selection Mode is set to automatic and that network technology is set to 1XEV.  In some cases, it can go to Global, which can cause problems (when I went to Global, my signal went from 1XEV to 1xev - I went back and I had full signal within 20 seconds).

    Then, re - register your phone on the BlackBerry network - go to Options > Advanced Options > host Routing Table and press the BB menu button and select Save now.  Final step is to return your Service books.  If you have access to your BIS account, go to settings > e-mail settings.  Sign in to your account, press the BB menu button and select this option to send Service directories.  If you do not have this capability, call your carrier and ask them to do it for you, or if you are on a BES network, ask your BES administrator.

    This should get you operational, but if not, let know us.  And if this does not work, let us know what worked not for future reference!  Good luck!

    As for the vertical blue icon, is there something a and B in there?  If so, this is the bluetooth icon.  You can disable this option via the icon manage networks.

  • Help with email "BOLD" blackBerry Smartphones

    I bought one yesterday "BOLD" is used. I switched my sim card from my iphone and put my data to a blackberry plan. I have hard reset the phone twice and everything seemed to work. Then I started to receive notifications about new emails. Apparently, I have deleted the e-mail account on the phone, but I always get the first email to owners. Y at - there someone here who can solve this problem? I tried to pass to set up e-mail and he says that an email is already set up with this account. ATT, I called and they have of course no help.

    The only way is to convince the carrier to unlock his account and re-assign-la to you... the carrier control the BIS account, under the direction of their customer...

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