Setup APN blackBerry smartphones

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• Setup of blackBerry Smartphone email and BBM number on 9780

  Hi all

  Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

  The trickiest part, the E-mail setup application:

  When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

  After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

  For bbm:

  I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

  I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

  Please help, I don't want to empty this phone!

  Hello abhijit17

  Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

  Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

  • You expect a registration messages in your Inbox messages.

  After receiving the Registration message restart your device, then check again.

  Try it and post back with the results.

• 'Email Setup Wizard' blackBerry smartphones does not work

  Hello

  I hope someone can help.

  I recently changed to a new BlackBerry Bold 9700, but in this case, the e-mail Setup Wizard does not work.

  I can't create or add an email address.

  ---> Setup--> e-mail accounts (I get nothing)

  Thank you

  Ivan

  Thanks for your help and quick responde,

  but I couldn't since I found the information that I followed:

  http://www.BlackBerryForums.com.au/forums/BlackBerry-9700-series-smartphone-discussion/12730-officia...

  now, it works very well!

  Ivan

• Re-setup of blackBerry Smartphones Blackberry software

  I had installed the Blackberry "BOLD" software on my computer, but as I already had a Treo 680 and not Outlook on my computer, I uninstalled the Blackberry software.  Installed Microsoft Outlook, and as I reinstall Blackberry software I received a pop up stating that... The system administrator has set policies to prevent this installation.  This is after I had received another pop up window... This Setup will perform an upgrade of ".". Do you want to continue? When the InstallShield Wizard has started, that the other pop-up window appeared.

  I am very new to the Blackberry.  These messages would be the result of once after having installed the software it is possible to install only one time on the computer?

  Hi wranglehurst and welcome to the forums!

  You wrote:

  "he had installed the Blackberry"BOLD"software on my computer.

  Are you talking about the desktop software manager or the device OS for you "BOLD"?

  If it's desktop software use this procedure to ensure that you get a good installation

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

• Setup of blackBerry Smartphone Wi - Fi on a Blackberry "BOLD"

  I'm about to buy the blackberry "BOLD"... I'm very happy with this purchase... but I have a very technical question which no one at all the att stores can answer for me.  I work in an environment where we have to access points Wi - Fi and I can type in the WEP key when I put it in place... However, my company uses the key Index #2 so, basically, it uses the second of the four WEP keys that are created.  Is it possible to choose what key Index I would use or should I just wait for the 3G network is available.  Any information on this would be greatly appreciated.

  Thank you

  Phillips

  Of course it is... ugly att reps.

  1.) select 'Manage connections' icon on the homescreen App.

  2.) select 'WiFi Options.

  3.) select a 'saved Wi - Fi profiles' using the trackball.

  4.) hit key app and select 'change '.

  5.) under "Profile Wi - Fi" scroll "key Select WEP.

  6.) hit key app, select "Change Option".

  7.) select 1 of the 4 main indicators then take it out and press 'Save' in the app menu.

  After that, you should be good to go.

• Wireless music Setup sync blackBerry smartphones

  Im trying to install the synchronization of music wireless on my bb through blackberry for mac desktop software, so I go into devices and applications. When I check the app and start install, that I'll meet with the message:

  'Abandonment to install due to the failure of the validation. Some unsatisfied dependencies contained package.

  After looking around the internet, I read that I have to look through the log on my computer, but the newspaper is not in the folder!

  can someone help me?

  BTW im on a 9800 torch.

  Hey deejizzle,

  Welcome to the community of BlackBerry Support Forums.

  Follow the steps in this article to find out which app third party responsible for this error: www.blackberry.com/btsc/KB28289

• Error in Setup of blackBerry Smartphones

  Hi there and thank you in advance.

  I just upgraded to a storm.

  I get the error "Wizard was interrupted" on the installation of any version of the Desktop software.

  I am smoking my addiction to KaGlom.  Any advice would be really appreciated!

  Helen

  Thank you very much for the reply, and please, I must point out that, from the end last night, I am gloriously deleriously sorted!

  I freaked out for a few days, when no one answered and then, last night, I re-surfed and followed the instructions on http://www.blackberryforums.com.au/forums/blackberry-desktop-manager/71-perform-clean-uninstall-blac...

  I'll give a blow by blow, because it might be useful to others.

  There are 2 moments of doubt:

  1. on the uninstall, me for the installation at the location 1 disc, but, as the article says, don't stress to joy, because he kept asking, so I continued.

  2. then, after you remove the first 2 keys, then the 3rd key numbered registry, I could see MORE of my previou installations (as they were asexual reproduction) on my "Add/Remove Programs" list so I had everything crossed when he came for the restart.

  However, the restart went well and I installed immediately after reboot successfully.

  I went to bed what a happy chick flushed with pride.  Who wrote this article, I would like to propose to their children; have no address book on my new Storm AND still come to grips with the touchy feely keyboard, it was like being in purgatory.

• BB 8330 Email Setup used blackBerry smartphones

  I recently bought a used 8330. I'm trying to set up my email and it keeps telling me there is another account for this PIN...

  What to do now?

  Thank you in advance,

  K

  So you can call your provider and explain the situation, maybe they have exceptions, and they ask rim to release the pin number, be nice in the call.

• Layout data Apn update for BlackBerry 9800 torch blackBerry Smartphones.

  How can I update my data set Apn on BlackBerry 9800 torch? Because I am on the plan to talk about AT & T, but on the compensation plan as you go the phone as no mobile network, but I have to use wi - fI because of the $ 50 package unlimited is just talk and text, so I try to go to 10 net because unlimited and text and web and I have the unlocked code so I can take it to the net for but when I net 10 Web page and they say that I need to update data of AFN that affecting the phone will just work, someone help me, even if I have someone else 10 net, just to make the phone work 100%.

  Hello!

  Here is a KB with the instructions:

  • KB05327 How to set the parameters of AFN on the BlackBerry smartphone

  I hope that it contains something useful!

  Good luck and let us know!

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones can not connect with BlackBerry servewr

  Today, for the first time, my Curve 9300 unable to connect with the e-mail server. I do not receive my mails and can not delete and enter setup new email accounts.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not read youtube or videos Blackberry 9790

  Help!

  I have a 9790 "BOLD" BlackBerry and when I try to play a video fom on youtube or any site, an error message appears

  "an error occurred while trying to play the media.

  What should you do to fix this?

  joanarose wrote:

  I already try that, but still it will not work

  Hi joanarose,

  Select your APN and then type this: http.globe.com.ph.

  On BlackBerry® smartphones 6:

  1. Since the smartphone, go to Options > device > Advanced system settings > TCP IP
  2. Check APN settings active

  On smartphones with BlackBerry Device Software 4.6 to 5.0:

  1. Since the smartphone, go to Options > Advanced Options > TCP/IP
  2. Check APN settings active

• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!

• View blackBerry Smartphone email problems

  I have 3 email addresses Setup on my Bold 9900.  Last week, I must have changed something because everytime I open the messages folder, I see that my text messages.  Similarly, when I try to open all the mail files three electronic... SMS folder opens.  I know I get emails but I can not access e-mail records.  They appear but when I open them the text message folder opens.  Help please!

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

• BlackBerry Smartphones Resettofactory does not BES

  The Bold 9900 was used with BES. Now, I like to use without BES, on a pop account.

  I used Desktop to factory. I used LOADER.exe compand line at /resettofactory.

  Nevertheless, after it restarts, and I try to add the POP account, I get.

  Accounts activated

  No active account

  Account activation

  To activate your business account, enter

  information provided by your system

  Administrator in the fields below.

  E-mail:

  Activation password

  View the password

  Activate

  Me doesn't appears not be factory because there is no place to add a pop account without activate BES.

  I just need to go to Yahoo, without BES. Any suggestions?

  Sourcery says:

  I also did a wipe of security directly on the phone. No joy.

  According to KB21918 and KB18998, you should eliminate BES.

  Actually no, both give a re-read, especially words such as these:

  The factory reset just as the option wipe Handheld performs from the BlackBerry smartphone, with a few minor differences.

  • Wipe Handheld - The wipe Handheld option is made directly on the BlackBerry smartphone (see KB02318 and KB14058). This option removes all BlackBerry application data (emails, address book entries, calendar of events, etc.) and allows the removal of installed Applications and the content of the press card.
  • Reset to the default factory - data Application will be withdrawn and HE are so political. Third-party programs will be NOT affected by this operation. They will remain intact.

  ResetToFactory, via the charger or desktop software, is the method to remove an it strategy. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, PAHO situation... which I think is that the device has been associated with BES before and is no longer. Once the it strategy is removed, then the unit must be ready to accept the carrier BIS account. You can check if the it policy has been removed through this:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If the company removed and only is offered for the e-mail configuration, then the problem is that the unit does not service the carrier BIS.

  To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have an email Push-enabled compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have a staff/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

  With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

  Good luck!