Setup does not recognize the serial number for 13 items

The only number I (deleted by the moderator)... which is on the original trial and that I bought and downloaded with success... gets this response: "this serial number is not valid for Adobe Photoshop Elements 13."

This despite the fact that it is the number on the Bill paid, and I was able to download the program (Installer and all "read me" support documents).

Try Chat support - for, click the link below the still need help? the option in the blue box below and choose the option to chat...
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Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

Tags: Adobe

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