Setup does not recognize the serial number for 13 items
The only number I (deleted by the moderator)... which is on the original trial and that I bought and downloaded with success... gets this response: "this serial number is not valid for Adobe Photoshop Elements 13."
This despite the fact that it is the number on the Bill paid, and I was able to download the program (Installer and all "read me" support documents).
Try Chat support - for, click the link below the still need help? the option in the blue box below and choose the option to chat...
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Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )
Tags: Adobe
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I am trying to install an older version of CS (CS 6). It does not recognize the serial number. What can I do?
Hello
Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error
Hope that helps!
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the elements 5 Setup does not accept the serial number
I've owned this software (PSE5) since the day 1. I installed as a replacement PC several times with success. Now I need to reinstall the software on a reconfigured pc and it will not accept the serial number. Tech chat room is of no help. Is there a solution to this problem?
Error "serial number is not valid for this product". Creative Suite
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Adobe does not recognize the serial number on the box
Screen for item 12 to start Adobe is not recognizing the serial number has not been assigned the purchased box!
Hello markd11090448,
did you purchase your product of these companies like Amazon? If Yes, this isn't a serial number, only a code with which you can request a serial number from Adobe. Please take a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The next part, so I don't see at the very least, ceased to exist on my Adobe website, everything happens in the link above. I leave as an info yet, he could still fit for you. For this purpose, please click your way through your Adobe Store and find the button "get serial number". Fill in the form and after awhile, you will get the real serial number.
If necessary, and for any other question, click on through http://helpx.adobe.com/contact.html and so "open" Please use the chat, I to can I part had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.
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I disabled and uninstalled CS4 Standard of an old laptop. I tried to install it on a new computer laptop win 8.1, using an installation folder (the new laptop doesn't have a dvd player), but it doesn't recognize the serial number. It installed ok as a trial, but is not a permanent solution.
What can I do to activate it properly with my serial number?
This information is incorrect. your serial number, if it worked on windows xp, will work in 8 victory. You may need to use compatibility mode, but even that is unlikely.
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the Setup program does not recognize the serial number, even if I copied and pasted my account
then what should I do?
I have Adobe Acrobat Pro 9.5.5 installed on an old laptop and want to install it on a new laptop. There has never been a single installation, and the Adobe website says I can install the product on two computers. As see you in the title I downloaded Acrobat 9 Pro on Adobe site and tried to enter the serial number, an error message pops up stating that I had entered an incorrect serial number
Hi Adrian C 20% 20Thompson %.
Please refer to the following document: error "incorrect serial number | Adobe Acrobat 9 | Adobe Creative Suite 4
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help can't install my drive photoshop cs3 on new pc windows 7, but eventually downloads does not recognize serial number
Hi hope dt,.
Photoshop CS3 is not tested on Windows 7 and you could face compatibility problems.
For serial number errors, please see: http://helpx.adobe.com/x-productkb/global/my-serial-number-doesn ' t - work.html
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Lenovo website does not recognize the serial number of the new X 61 [SOLVED]
HiI just got a new Lenovo X 61 laptop and trying to understand what warenty I might have with Lenovo.
Then I go to the site Lenovoes > support and try to enter my serial number. I looked at the instructions and double and triple checked and I'm sure I got it right but the site won't accept it.
It reads:
LVxxxxx TYPE 7674 - X 04 S/N 06/2009
PRODUCT ID: 7674 - X 04
that should mean that the serial number is: 7674X04LVxxxxx
They are that no other numbers on the back with the exception of MAC address and a S/N Vista Home Basic.
Note of the moderator; s/n, under the direction of protection own members
I tried anouther part of the site and was able to do, I think, the instructions were just weird and seemed to say I should add two small numbers but I should really just used the SN singular 7-digit.
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Buying Adobe acrobat and downloading new process does not recognize the serial number
According to attachment I am unable to download the new purchase of adobe acrobat for mac. I get this message after you enter the new serial number:
INCORRECT SERIAL NUMBER
This isn't a valid serial number. Please re - enter your serial number.
Maybe there is a lag between the time of purchase and while Adobe servers are updates and download can occur?
Thank you.
PS - The serial number has been entered properly.
Everything worked after a few minutes... enter without '-' (dash).
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Someone had a problem installing Photoshop elements with the serial number provided with the product? I don't know how to fix this, I can't afford to just throw this product and buy the most expensive suite.
Please visit: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
I hope this helps.
Concerning
Megha Rawat
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Lightroom 6 PC does not recognize the serial number and has disabled the module development
I bought Lightroom 6 at Amazon and initially installed without problem. Recently, he started saying that my trial is about to expire. I had uninstalled the trial before installing the original. Now it's saying my trial has expired and has disabled the develop module.
I tried to get my serial number, but it has no effect and does not give error messages.
I tried to uninstall. I tried to re - download the app on Amazon. Nothing works. I get just this screen:
It is not necessary to uninstall the trial version before installing the "full" version, because there is no difference in the programs. It is virtually the same program. Enter a valid serial just cancel the limitations of the trial. Your installation seems to act as creative cloud installation. My recommendation would be for you to uninstall completely, including the creative application manager if it is still installed. Download the latest update from the following Web site, and then install it. Use this serial number to see if it will activate.
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Just bought 11 elements, but it does not recognize my serial number when I install it.
I just bought 11 items from Best Buy. Got the serial number on the site after you have typed the redemption code. However, when you install it, it does not recognize the serial number. Attempted to call Adobe but they charge you to get an answer. Ridiculous! I tried this for 3 hours now. I need help! Why can't I talk to a live person?
You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
Here are some links to help get in touch:
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Why the download of adobe cs2 does not recognize my serial number
I am trying to load my paid for CS2 version on a new machine.
I can not active because adobe does not support this more.
I was told to download a new version of Adobe that requires no activation code.
I downloaded the new version of Adobe's CS2 began to install it, asked me to enter my serial number (original) I did, but then he said that he did not recognize the serial number...
Please help, I can't progress further...
Hi martink,
Photoshop CS2 is very old product now and the activation server no longer works.
Please go through this article and install the serial number mentioned here error Product.Enter: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3
Concerning
~Assani
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Try to reactivate my old Photoshop Elements 10 by downloading to the new computer, but Adobe insists on downloading of 14 elements and does not recognize my serial number
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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I changed my computer and am trying to re - install PS elements 13.0 on Windows 10. When I type my license serial number, Adobe responds "he does not recognize this serial number. When I go to the serial number recovery service, first of all it tells me it is not a product registered with my name and when I type the serial number for the old serial numbers, the system responds to that serial number is alredady registered and cannot be registered twice. What needs to be done to get out of this problem of serial number? Thank you.
Hello Charles,
to check this, you should take a look at the Adobe database to see what is stored/recorded on your accounts. You will find general information on your account Adobe https://accounts.adobe.com/> see My productsView all the > these products are associated with your Adobe ID > name > serial number.
[And to find your serial number have a look here http://helpx.adobe.com/x-productkb/global/find-serial-number.html > I've lost my serial number >] see comments.
The last time Adobe suggests so too this activation https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-
Hans-Günter
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