Setup initialization failed
I bought a DVD from Lightroom 6 and started the application install and this message came! What should I do now? I don't want to install the creative cloud!
Copy the contents of the drive in a desktop folder and install from this directory.
If you see the same message, start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
Tags: Adobe
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I bought LR6 upgrade of LR3.6 that my new camera is not compatible. "I could download LR6 on my PC but when I try to install I get the error even after many unistalls and reinstalls:" setup initialization failed. This may be due to a missing file. Download Adobe Support Advisor to detect the problem". Of course, that no longer exists. Help, please... Thank you
Hi Lilianh71023988,
'Could not initialize installation' could indicate a corrupted download. If you haven't done so already, try the following steps:
- Uninstall Lightroom 6: How to manually uninstall the Lightroom
- Use the Adobe Cleaner tool to remove the remains of program use the Adobe Creative Cloud cleaning tool to solve installation problems
- Download a new copy of Lightroom 6 to install Photoshop Lightroom
- Try reinstalling the program.
If, after re-downloaded, you keep getting the same error, I recommend you to review the installation log files to identify the specific error: Troubleshooting Adobe Creative Suite install problems with log files.
Let us know if you need help.
Best,
Del
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Hello
just tried to install my DVD software, get the message: setup initialization failed. Request to install Adobe Support Advisor. Could not dedect any problem and sent me to the Support from Adobe. I am here. Any ideas?
OS: Windows 7, 64 bit, German.
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Hi leon@vienna,
Please try the mentioned below as follows:
Navigate to:
Program/C FIles(X86) /Common Files/Adobe/OOBE and rename OOBE.old
Program/C Files(X86) /Common Files/Adobe/Caps and rename Caps.old
Run the installer and try to reinstall.
Kind regards
Romit Sinha
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but the
Adobe Support Advisor
is no longer supported
Hello
Please see Installation and launch of the errors in the log. CS5, CS5.5, CS6
Could also contribute to this link: cannot install Adobe CS6: restart of the machine may be waiting
Kind regards
Sheena
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I've got "pop-up blocker" turned off.
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Winifred_MHi Winifred_M,
Thanks for posting on the Forum of answers.
If you can provide a link to the application, we can try to recreate the issue.
Otherwise, it is perhaps a question that you should take with the Publisher of the software.However, you can try to use the Windows Installer CleanUp utility:
When you are working on your computer and install a new program, the installation suddenly fails. Now, you're left with a partly installed program. You try to install the program again, but you're unsuccessful. Or, maybe you have problems trying to remove an old program because the installation files are damaged.
Do not worry. Windows Installer CleanUp Utility may be able to help. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.
Download the Windows Installer CleanUp utilityWe have updated Windows Installer CleanUp Utility. This version of the Windows Installer CleanUp utility works correctly in all versions, 32-bit and 64-bit Microsoft Windows. If you have an earlier version installed on your computer, we recommend that you download and install this latest version.
You must be logged on to Windows with a user account is an administrator on the computer to run Windows Installer CleanUp Utility. For more information about how to install and run Windows Installer CleanUp Utility, see the section "more information".
You can download Windows Install CleanUp Utility starting from Microsoft Download Center:
Download the Windows Installer Cleanup Utility package now.
(http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe)Copied from http://support.microsoft.com/kb/290301
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Visit our Microsoft answers feedback Forum and let us know what you think. -
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start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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