Several questions after only 48 hours of buying new computer

I just bought a Compaq Presario CQ62-219WM 2 days ago. So far, he froze and had to be restarted, the mouse does not always, and more recently, I have inserted a CD in the drive to download Microsoft Office and it will not load the CD, run the installation wizard or even eject the CD.  I'm more concerned about the CD - any suggestions on how to get it out? Should I even try again if I can get out? I wonder if I should just return now before things get worse. Help!

With the power off, insert a paper clip straightened in the tiny hole on the CD/DVD drive. Should be right next to the eject button.

Yes, I return it for Exchange.

Tags: Notebooks

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