Shortcut keyboard Toshiba Satellite Pro L300 - properties will not end

Dear lovers of Toshiba:

This week, we have installed three new systems of Toshiba Satellite Pro L300 (two L300-153, a L300-156) with recovery media for Windows XP since the L300-156 product (no date on the disc, only two codes: CD 5 124624 and GMR400841EN0).

The machines are beautiful and very effective, except for one problem: when the logout or shutdown Windows XP, the program called 'The Toshiba keyboard shortcut properties' does not stop automatically and opens a dialog "end program". The user may terminate the program immediately by clicking on the button 'End now' or wait until it to expire, after which the system disconnects or terminate normally.

We noticed only after the installation of Service Pack 3 on all machines, so I don't know if the problem was present before SP3 has been applied. (We will be definitely check this on the following system and display the result.) Install the rest updates Windows with Service Pack 3 does not resolve the problem. Not more then that uninstall Toshiba Hotkey Utility by installing the package current, freshly downloaded from the Toshiba support area.

A colleague suggested disabling startup programs. There are two likely choices for this purpose in the startup list + of + msconfig +: * thotkey * and * TFncKy *. Disabling either of these programs allows the disappearance of problem, but the functions of the * Fn keys are lost. The key functions are also lost when uninstalling the Toshiba Hotkey Utility.

My question is of two parts:
# Comment this problem be solved permanently, or circumvented (other than to say the customer never disconnect & close always the cover to hibernate)?
# If there is no solution yet, how can a bug report situate with Toshiba, so I can get them the information they need to solve this problem and establish the responsibility?
I will continue to post new information here that I acquire until a permanent solution is reached.

Although this problem seems trivial and 'cosmetic' it's always awkward having to provide new machines customers with such an obvious flaw. It ourselves and Toshiba look bad, especially after that we sold the idea that people avoid problems of this kind to choose a Windows XP on Vista platform.

Thank you, Robert Phair
Director.

> when the logout or shutdown Windows XP, the program called 'The Toshiba keyboard shortcut properties' does not stop automatically and opens a dialog "end program"...
> We noticed only after the installation of Service Pack 3 on all machines, so I don't know if the problem was present before SP3 has been applied

Problems could be caused by Win XP SP3. I've read several times that SP3 could be not entirely compatible with drivers or 3rd tools
So I guess there is a problem of compatibility between the exe and SP3 files.
By the way; SP3 is not completely released and updated test!

I installed SP3 for some tests on my old non-Toshiba laptop and my work LAN card didn't so it of really possible that SP3 causes this.

> There are two likely choices for this in the msconfig startup list: thotkey and TFncKy. Disabling either of these programs, the disappearance of the problem, but the functions of the Fn keys are lost

It is clear that the thotkey and TFncKy files belong to applications that control the FN keys, SO if you would disable this in msconfig then buttons would not work.

So, a solution might be a removal of SP3 System.
In addition, you should try to clean the registry and operating system using the free tool like CCleaner.

> Hope to get a response from an engineer from Toshiba, if there is no monitoring of this forum.
I hope this too, but it seems that this forum is only a user forum.
So if you want to report this behavior for laptop, contact the Toshiba ASP in your country

See you soon

Tags: Toshiba

Similar Questions

  • Toshiba Satellite Pro L300 web cam problem with windows 7

    Hello Greysmouth I have the same problem you had. the problem with chicony webcam of Toshiba Satellite pro L300. Do you have a solution for this? can you please tell me how solve you this problem.

    Thaks much expensive.

    For any question on Windows 7:

    http://social.answers.Microsoft.com/forums/en-us/category/Windows7

    Link above is Windows 7 Forum for questions on Windows 7.

    Windows 7 questions should be directed to the it.

    You are in the Vista Forums.

    See you soon.

    Mick Murphy - Microsoft partner

  • Chicony usb 2.0 webcam stopped working when I update from windows vista to windows 7 on Toshiba satellite pro L300-EZ1521 computer laptop

    When I upgrade the operating system from windows vista to windows 7 on Toshiba satellite pro L300-EZ1521 laptop, Chicony usb 2.0 webcam no longer works showing a message "webcam driver open fail.please restart camera or computer".in Device Manager the status of the camera says "this device is working properly".to go the control panel I select camera assistant software and clicked on change and when I try to repair a pop-up window with a message "Please insert disk 1 that contains the file data2.cab" is displayed. I tried to give the path of the driver (I have Vista), but it did not work.

    I need help please!

    Hi Aynalm,

    You can check the following link and try to download display Utility for Windows 7 drivers, and check if it helps.

    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/modelContent.jsp?CT=DL&OS=&category=&MOID=2336263&RPN=PSLB9U&modelFilter=L300-EZ1521&selCategory=2756709&selFamily=1073768667

    Also check out the link:

    Update drivers: recommended links

    http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

  • Satellite Pro L300 - sound is not working properly

    Hi all!

    Last week, I bought my Toshiba Satellite Pro L300.
    I have had no operating system with the laptop, but I had my own XP, so I changed the SATA drives in compatibility mode and installed windows XP Pro.
    (By the way this is a Vista laptop officially)
    I installed all the drivers, but I have a problem with the sound. It has a bad quality, but this isn't the biggest problem.
    If I start listening to music, the sound stops every 3-4 seconds for a fraction of a second. It's as if the processor worked (like the computer was loading, and the processor is a bit overloaded) I usually have this experience if I run many programs simultaneously on my old computer, it slows down and the music stops for a second. But on the new laptop, I run winamp, I have dp nothing but listen to the music, and I get this problem.

    Can anyone help? Is it because of XP? Or the driver does not work properly? Or I have a big problem and should go back to the store?
    Please write!

    Hello

    Did you notice HARD drive activity when this happens?
    Maybe some anti-virus works in the background.

    Maybe you can order original Toshiba recovery DVD for your laptop model. Check it out under the https://backupmedia.toshiba.eu/landing.aspx

    Using WXP only? I ask this question because I believe that you can only get to this Vista laptop.

  • Satellite Pro L300 - touchpad does not work

    Hi all that I need help urgent because it drives me crazy. First of all, I use XP PRO. My laptop is fairly new, only around the age of 4 months, I had no problem with it at all. I formatted my laptop yesterday and reinstalled all the drivers that I downloaded here:

    http://www.ISD.Toshiba.com.au

    and everything works fine except the touchpad. I have already installed shared, utilitarian toggle the touchpad Module and I have the latest BIOS installed and reset all default settings and I made sure that the touchpad is enabled in the BIOS, but also pressing FN + F9 to enable during Windows.

    I installed the latest touchpad driver Synpatics I downloaded from the homepage of Synaptics. But for some reason any, that it does not work, I don't know what is the problem here. My touchpad worked before I formatted my laptop, it worked fine and has never had any problems. Will you please tell me what is wrong because I need to use my touchpad sometimes as well, so I can't use a mouse all the time.

    Hello

    > I installed the latest Synaptics touchpad driver that I downloaded from the home page of Synaptics
    I think that you question refers simply to the driver for the touchpad that is missing or incorrect.
    I put t know how it works on Toshiba notebook Australian, but the Toshiba European Satellite Pro L300 units needs touchpad different drivers. some use the Toshiba touchpad driver and some units need a driver for the Synaptics touchpad.

    In your case, I recommend this controlled again.

    By the way; My touchpad is always disabled so that en external mouse is connected.
    It is parameters that control it. Please check in your touchpad properties too!

  • Satellite Pro L300-1FN does not start - hang at the BIOS splash screen

    My Satellite Pro L300-1FN refuses to start. When turned on the laptop displays the home screen toshiba/insyde H20 BIOS and the message "press F2 go to the Setup utility, F12 to go to the start menu" and flashes the light access to the hard drive, but don't try to continue loading. I left the bios at the start screen, but it doesn't do anything for long hours on a power supply or is running the battery flat while on battery.

    Is there a way to re - put the BIOS on this unit? If it's a desktop unit I would remove the CMOS battery to force a reset of the BIOS but that's impossible on a laptop. The hard drive is fine because I have it plugged into another system to remove valuable data.

    Hello

    What happens if you press F2 when starting the laptop to the top?
    You can access the BIOS?
    If so, access the BIOS and set its default value. I think you need to press F9 or F10 to get default parameters, but this will be mentioned at the bottom of the page of the BIOS.

    Check it!

  • Satellite Pro L100 - DVD will not turn even upward

    My friend gave me an old Satellite Pro L100 PSLA4E 005009EN to look at. He acknowledges not or read the DVD. I tried using multimedia Nero, Cyberlink and VLC players, but they can't watch a DVD. A CD will play without a problem, but a DVD will not yet run abreast.

    When I look in my computer it says that a TSST Corp CD/DVD TS-L632M is installed, but when I look at the edge of the disc itself, it says DVD. R/RW with lightscribe? The software is also the original software yet.
    Since the downloads for this model of Toshiba page, I see that the TSST DVD - RAM drive was equipped initially to the laptop so I'm assuming that a DVD - RW was equipped afterwards?

    I find the hardware changes in device if Manager shows nothing. If I try to update the drivers found nothing? In desperation I tried to reinstall the drivers from the Toshiba site, but it does not help?
    If this is the case why Windows XP does not recognize a DVD - RW?

    If someone sees something I missed please?

    Hey,.

    Different laptops come with a different material maybe if the laptop was supplied with this player, but in my opinion it of important either.

    The fact is if DVD is not recognized it seems to be a hardware malfunction, but what you can do is cleaning the lens of the player with a Microfiber towel. Do it carefully you don't zero or destroy the lens (dust could be on the lens). After that he try again if it will recognize a DVD.

    Otherwise, the disc must be replaced and contact an authorized service provider. Guys can order a compatible drive and replace it. :)

  • Satellite Pro L20-164 will not launch

    Satellite Pro L20 - 164 running Windows XP. Get the initial window (press F2/F12) then just a white screen.
    Any help welcome.

    Hello

    You mean that you cannot access the BIOS?
    Usually by pressing F2 should lead you to the BIOS settings.
    If this is not possible, then a problem of BIOS/motherboard might be reason for that

    You are able to boot from the CD?
    You can boot from CD by pressing C or F12. By pressing F12 should allow a start on the screen menu. Then you could choose ODD as a boot device.

  • Re: Toshiba Satellite Pro L300 - 24L and support

    Hello

    I need help on my laptop, which was bought in France a few years ago.
    But the 24 L does not appear in the Toshiba laptop model available on the sites Web French.
    My serial number does not work also.

    Is this normal?
    I'm sure it's a French model, bought in France with a French keyboard... it would be strange to not be.

    Thank you
    Pierre Bonneau

    What kind of support do you mean?
    Download drivers or what?

  • Keyboard toshiba satellite Pro M10

    We have install MS Windows XP Prof, and now we have the problem that sometimes the keyboard does not work. Only when we start again, the laptop and the keyboard works again.
    Who have the solution to this problem?

    I never heard of this problem, sorry.

    As a precaution, you have the latest version of the bios installed?

  • Satellite Pro L300 - HDD is not detected

    My Satellite L300 hanged while I used it. I tried to restart, it just wouldn't start. It shows this message on the screen "no bootable device-insert boot disk and press any key" tried, but it still does not work. Then I tried using the restore disc. It then displays a message on the scree that the hard drive is not mounted which means that it does not detect the presence of the HARD drive.

    What can I do?

    Hey,.

    This looks like the HARD drive is not recognized, so your computer isn't able to boot and disk HARD recovery doesn't work correctly

    I recommend you check the BIOS if the HARD drive is recognized correctly. Usually in the BIOS, you should see the correct HARD drive model number and it would mean recognized s. Otherwise, the HARD drive is faulty and must be replaced

  • Satellite Pro U400-130 will not stay in sleep or Hibernate

    Hello

    My laptop don't stay in sleep or hibernation. I use Win XP
    Within 60 seconds it enter standby or hibernation mode it re-sboots!

    It is connected to an optical mouse of WiFi, a hub, the power adaptoer and speakers - all these fact don't disconnect any differnece.
    HELP!, through the

    Hey Buddy,

    Please check the BIOS for the following options:

    -Wake up on keyboard
    -Wake up on LAN
    Sleep - USB & Charge

    If you find these options, disable it in the BIOS. After that the laptop should stay in standby or hibernation properly. :)

  • Satellite PRO L70 - A will not access BIOS

    Hello!
    I'm trying to start a UNIX distribution from a USB key, but I can't. I think my problem might be in the BIOS settings, but I can't access the menu configuration.
    I tried to push only F2 by pressing F2 with the key Fn, ESC + F1...

    I need to enter in this menu or another way to be able to get my laptop to check the USB to boot from it.

    Thank you!!

    Thank you for your second comment!

    8 Windows and Windows 8.1 system keeps Notepad by default, but the laptop will be defined in hybrid mode stop. This will start the faster machine, but it prevents you to access the BIOS.
    So in this case, the laptop should be correctly stopped before attempting to access the BIOS.

  • Satellite Pro L300 - Windows does not start

    Silly person I am, and being computer illiterate I turned off my laptop while it was downloading updates.
    Now when I turn it on it shows a black screen with 2 boot options.
    1 to start repair/restore mode,
    1 to start windows normally but does not work.

    I made the recovery discs after that I bought the laptop, but I am wary about its use.
    Although I don't do a lot of work that needs to save, I only surf the net and make emails.

    There are other safer options for marketing?

    Hello

    If you have any important data on the HARD drive you can use the recovery disk to reinstall the OS again and set up the device to the factory settings.
    The recovery disc will format the HARD drive and erase everything from the HARD drive.
    The installation process does not take long, you need to boot from the recovery disk and having to follow the instructions on the screen. All that s!

    Welcome them

  • Satellite Pro L300-21F does not start and the screen remains blank

    L300-21F is aged 18 months, so out of warranty. When you press the power button, you can hear the fan and a "click" but the hard drive does not start and the screen remains blank. The power and the battery on the headlight LEDs, but the switch light does not work. I checked the power supply and it is 19.3V and substituted a good known. Removed the battery, tried with just the power cord and still nothing. Pressing ESC or F2 when you press the button power does not bring to the top of the screen of the bios or any other message. I have concluded there is no power the jury. A friend he had its technology take a look and he concluded Council is probably a friend.

    So my questions are:
    1. He's probably right?
    2. is it a common problem with an easy solution?
    3. what else can do before shelling out for a new Board of Directors?
    4. is there a link where I can find how to disassemble the case?

    Any help appreciated

    Hello

    > 1. He's probably right?

    Yes, it looks like motherboard failure

    > 2. Is this a common problem with an easy solution?

    If it's a motherboard problem, the whole motherboard is replaced. Quite expensive part...

    > 3. What else can do before shelling out for a new Board of Directors?

    I don't think you can do anything with fried mobo

    > 4. Is there a link where I can find how to disassemble the case?

    Take a look at the site called irisvista.com

Maybe you are looking for

  • Where is last photobook theme?

    I'm creating a new photo book, and by choosing the theme, the theme of "photobook" disappeared.  All other themes do not allow for as many photos per page.  In addition, we all know how difficult it is even know what the theme looks like.  I hope tha

  • Strange problem with Visual Studio

    Hello. I hope to be in the right section.For some time (I can't say precisely how much, maybe since I've upgraded to Windows 10) I have a problem with Visual Studio 2013.In practice, after a few minutes, what is open (without doing special things, ev

  • can not find the window Task Launcher options

    can not find the window Task Launcher options

  • Problem blackBerry with Blackberry World Q10 Q10

    Need URGENT help... I have used Q10 BB from last year and the other half or maybe more, but have recently begun to tackle problem with Blackberry world. Whenever I try to open the Blackberry world, it is said... "" Year error has occurred and BlackBe

  • Problems with ESC on 9320 blackBerry Smartphones

    I had a curve of 9320 for about a month now and it has developed a fault. When I'm in an application like Contacts, I can use the trackpad and escape button to move. However, if I try to use the ESC key to exit the application, the keyboard hangs. I