Signature of the blue screen problem

This continues to occur several times a day.  Had a virus deposited in the register but removed.

 

Signature of the problem

Problem event name: BlueScreen

OS version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information about the problem

We need the DMP file because it contains the single record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.
You may be able to get the DMP files without crashing by booting in SafeMode (F8) with networking.
If you are overclocking stop.  (chances are if you are unsure if you are, you are not) a
To allow us to help you with symptoms BSOD on your computer, download the contents of your folder "\Windows\Minidump".  We need at least 2 FILES DMP to diagnose and confirm


The procedure:

* Copy the contents of \Windows\Minidump to another location (temporary) somewhere on your machine.
* Zip up the copy.
* Join ZIP archive to your message by using the button (attachments) "trombone". (if available on your site, MS has this)
* Please download to a service like Skydrive or "Rapidshare" to share files and put a link to them in your answer.
Link to find out how to download below.
http://www.WikiHow.com/use-SkyDrive

To ensure the minidumps are enabled:

* Click Start, in the search box, type: sysdm.cpl, press ENTER.
* On the Advanced tab, click Startup and recovery... Settings button.
* Make sure that automatically restart is unchecked.
* Under the writing debugging information header, select image partial memory (256 KB) in the list box drop-down (varies from 256kb).
* Ensure to that small Dump Directory is listed as % systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Please also run MSinfo32 and download the output as well.
To run MSinfo32 please go to start > run > MSinfo32
Go to 'file', 'save' and download the PDF is saved with the DMP
System specs are extremely useful then please include everything you know.

Tags: Windows

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    Signature of the problem
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    The system version: 6.0.6002.2.2.0.768.3
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    ---------------------------------------------

    Signature of the problem:
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    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1035

    More information about the problem:
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    Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

    ------------------------------------------------

    Thank you, David!

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    805ec594 913ce545 86a00a88 805ec5b4 82670011 nt! memcpy + 0 x 33
    WARNING: Information not available stack unwind. Sequence of images may be wrong.
    805ec8f4 913ce842 86a26e00 00000000 86a009c4 BthAvrcp + 0 x 2545
    805ec934 826e00fb 86a26e00 00000000 01a009c4 BthAvrcp + 0 x 2842
    805ec96c 8ef2a25c 00000000 805ec994 8ef2a2a1 nt! IopfCompleteRequest + 0x11d
    805ec978 8ef2a2a1 86a0ddd0 86a26e00 86a26e00 bthport! BthCompleteRequestEpilogue + 0 x 38 (FPO: [Non - Fpo])
    805ec994 8ef62d20 86a0ddd0 86a26e00 00000000 bthport! BthCompleteRequestEx + 0 x 27 (FPO: [Non - Fpo])
    805ec9c0 8ef5e4d5 86475070 015ecaa8 86613960 bthport! L2Cap_CompleteReadIrpList + 0x8c (FPO: [Non - Fpo])
    805ecab4 8ef3669d 01722ea0 b 86475070 86963 08 bthport! L2CapInt_ProcessReadBip + 0x3ef (FPO: [Non - Fpo])
    805ecaf4 8ef35f65 86722e40 86613960 86722e40 bthport! HCI_ProcessAclReadBip + 0x6d3 (FPO: [Non - Fpo])
    805ecb28 8ef5a0db 86613960 00000000 00000016 bthport! HCI_ProcessAclRead + 0x25b (FPO: [Non - Fpo])
    805ecb44 8ef2c7a8 86613960 87c77f78 00000000 bthport! HCI_ProcessMpBip + 0 x 67 (FPO: [Non - Fpo])
    805ecb60 8f3ca5ef 87c77f78 865cb520 865cb4e0 bthport! BTHPORT_RecvMpBip + 0x3c (FPO: [Non - Fpo])
    805ecb74 8f3cdc4a cd 86733 0 8660f000 00000016 BTHUSB! BthUsb_ReadTransferComplete + 0x4b (FPO: [Non - Fpo])
    805ecbcc 8f3cdec6 86a0dd18 805ecbe8 865e546b BTHUSB! UsbWrapWorkRoutine + 0 x 78 (FPO: [Non - Fpo])
    805ecbf4 826e00fb 86a0dd18 865e5368 015cb4e0 BTHUSB! UsbWrapInterruptReadComplete + 0xb4 (FPO: [Non - Fpo])
    805ecc28 8e543e0a 82680734 87c79d08 00000000 nt! IopfCompleteRequest + 0x11d
    805ecc64 8e542132 85f81028 865e5368 87c7e960 USBPORT! USBPORT_Core_iCompleteDoneTransfer + 0x6cb (FPO: [Non - Fpo])
    805ecc94 8e54495f 85f81028 85f81bf8 39585043 USBPORT! USBPORT_Core_iIrpCsqCompleteDoneTransfer + 0x4f5 (FPO: [Non - Fpo])
    805eccc0 8e53e24f 85f81028 85f81bf8 85f81002 USBPORT! USBPORT_Core_UsbIocDpc_Worker + 0 x 122 (FPO: [Non - Fpo])
    805ecce8 826e35a2 85f81c04 34776478 00000000 USBPORT! USBPORT_Xdpc_Worker + 0 x 274 (FPO: [Non - Fpo])
    805ecd50 0000000e 826e177d 00000000 00000000 nt! KiRetireDpcList + 0 x 147
    0000000e 805ecd54 00000000 00000000 00000000 nt! KiIdleLoop + 0 x 49 (FPO: [0,0,0])

    -FAILURE_BUCKET_ID: 0xA_BthAvrcp + 2545

    ^^ Driver Bluetooth audio/video of the system.

    Go to the Asus website - http://support.asus.com/download.aspx?SLanguage=en&p=3&s=78&m=F3Ka&os=&hashedid=JFMwUdQ1L5V3eIKf

    Download and install the Bluetooth for Vista 32-bit driver.

    -----------------

    Remove and replace avast! with Microsoft Security Essentials for purposes of troubleshooting temporary as it may cause conflicts:

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  • Help..! I got the blue screen and other issues, do not know what to do...

    Signature of the problem:
    Problem event name: BlueScreen
    Please help me, I got the blue screen and this message today while I was trying to solve a problem with the backup of my pc...
    Don't know what to put here, if you need more make me know... Thank you

    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    More information about the problem:
    BCCode: 8086
    BCP1: 00000000
    BCP2: 00000000
    BCP3: 00000000
    BCP4: 00000000
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\Mini030513-01.dmp
    C:\Users\Andy\AppData\Local\Temp\WER-59483-0.SysData.XML
    C:\Users\Andy\AppData\Local\Temp\WERF871.tmp.version.txt

    Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

    Hello

    Thanks for posting the question in the Microsoft Community!

    To help you better, we need more information.

    What is brand and model computer?

    To work with the issue, I suggest you check out the site:

    How to fix a blue screen stop errors that cause Windows Vista to shut down or restart unexpectedly

    http://support.Microsoft.com/kb/958233

    Note: When you restore the system to a previous state, programs and updates installed later will be deleted.

    Note: When you format a disk, all data that it would disappear.

    It would be useful for us to identify the problem, if you could upload the dump file.

    You can use the Sky-drive to download the dump file. See the link for the steps on how to download Sky-Drive.

    Download pictures and files:

    http://Windows.Microsoft.com/en-in/SkyDrive/add-photos-files-FAQ

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  • I've been to see the BLUE SCREEN lately and I don't know how to fix it. I already checked the NVIDIA graphics card updates, but it's not!

    I've been to see the BLUE SCREEN lately and I don't know how to fix it. I already checked the NVIDIA graphics card updates, but it's not! I also uninstalled and Reinstalled but I don't think that worked.

    Signature of the problem
    Problem event name: BlueScreen
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Files helping to describe the problem (some files may be is no longer available)
    Mini092911 - 02.dmp
    SysData. XML
    Version.txt

    See a temporary copy of these files
    WARNING: If a virus or other security threat caused the problem, open a copy of file can harm your computer.

    Additional information about the problem
    BCCode: 116
    BCP1: 9CEE7510
    BCP2: CA 8, 16700
    BCP3: 00000000
    BCP4: 00000002
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
    Information about the server: ce621e4c-18c8-469e-8f97-42590f35c1d9

    AND:

    Description
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    Signature of the problem
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    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Files helping to describe the problem (some files may be is no longer available)
    WD-20110929-1029 - 01.dmp
    SysData. XML
    Version.txt

    See a temporary copy of these files
    WARNING: If a virus or other security threat caused the problem, open a copy of file can harm your computer.

    Additional information about the problem
    BCCode: 117
    BCP1: 9CEE7510
    BCP2: CA 8, 16700
    BCP3: 00000000
    BCP4: 00000000
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
    Information about the server: a59df662-85fc-45dd-a4b0-537bf6e212b3

    Hello

    Check with support of the manufacturer of the system (motherboard for customized systems manufacturer) if the video device
    is integrated on the motherboard. Also check with Nvidia Support, their drivers and documentation online
    and ask in their forums known issues.

    NVIDIA - drivers - use OPTION 1 to manually enter your info driver to get the most recent drivers.
    http://www.nvidia.com/download/index.aspx?lang=en-us

    NVIDIA Support - check with the support that she might be a known issue
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    NVIDIA forums - also check for the forums it might be a known issue or others likely to have
    http://forums.nvidia.com/

    -------------------------------------------------------------

    Check this thread for more information on using BlueScreenView, MyEventViewer and other methods of
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    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/sometimes-i-get-a-blue-screen-when-using-IE-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive to upload collected files.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    ------------------------------------------------------------

    References to Vista also apply to Windows 7.

    Have you updated your screen/video or other large recent drivers - check in Control Panel.
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    Also check with the support of system Maker and video/display of the map because he could be called
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    BCCode: 116 0 x 00000116

    Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This indicates that an attempt
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    BCCode: 116 0 x 00000116<-- read="" this="" link="" read="" this="">
    * 1275.html http://www.faultwire.com/solutions-fatal_error/attempt-to-Reset-the-Display-Driver-and-recover-from-0x00000116-

    ----------------

    BCCode: 117 0 x 00000117

    Bug VIDEO_TDR_TIMEOUT_DETECTED control has a value of 0 x 00000117. This indicates that the display driver failed in a timely fashion.

    BCCode: 117 0 x 00000117<-- read="" this="">
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    1. update the video driver - also look for the BIOS and chipset of low level drivers at the manufacturer of system
    of (card mother manufacturer custom systems). Check with Nvidia Support and forums.

    2 are looking for Virus/Malware.

    3 check the hard disk for errors - run Checkdisk (see below)

    --------------------------------------------------------------------------------

    The inclusion of 116 error in the troubleshooting code is the only coincidence and holds no.
    special meaning (other than pilot caused bluescreens occur with some frequency).

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a time rather
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    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
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    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
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    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all the)
    possible driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
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    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
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    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

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    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • I got the blue screen after update

    Hello. I got a bluescreen error after update my entire system today. He wrote:

    Signature of the problem:
    Problem event name: BlueScreen
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1030

    More information about the problem:
    BCCode: 116
    BCP1: 85F5C510
    BCP2: 8E813DE0
    BCP3: 00000000
    BCP4: 0000000D
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    And continued to restart every time I went into IE games, etc.
    What should I do?

    Hello

    Have you updated your screen/video or other great drivers latetly - check in Control Panel.
    Updates of Windows to see if a driver has been loaded it. Use this generic utility below
    and when you get to the section driver use the methods in the next message and then back to
    the troubleshooter as needed. In rare cases, antivirus/antispyware/security programs can
    cause this error.

    Also check with the support of system Maker and video/display of the map because he could be called
    questions - also check in their forums.

    BCCode: 116 0 x 00000116

    Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This indicates that an attempt
    to reset the display driver and recover a time-out has failed.

    BCCode: 116 0 x 00000116<-- read="" this="">
    * 1275.html http://www.faultwire.com/solutions-fatal_error/attempt-to-Reset-the-Display-Driver-and-recover-from-0x00000116-

    --------------------------------------------------------------------------------

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

    http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available the onedrive or another file
    sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
    for the office or in the Documents folder and download them from there. (Analysis of thethe)
    Minidumps is not necessary that you have updated the video drivers because it is
    very often the cause of the issue and only if the BSODS continue.)

    Adding files to your OneDrive
    http://Windows.Microsoft.com/en-us/Windows-8/getting-started-onedrive-tutorial

    A disk - sharing files and folders and change the permissions
    http://Windows.Microsoft.com/en-us/onedrive/share-file-folder

    ZIP or download the content of the C:\Windows\minidump

    Use OneDrive to upload collected files

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    (also Windows 7)
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    ---------------------------------------------------------------------------------------------------

    The inclusion of 116 error in the troubleshooting code is the only coincidence and holds no.
    special meaning (other than pilot caused bluescreens occur with some frequency).

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a period of time

    instead of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all the)
    possible driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • I did a factory restore and still get the blue screen message.

    Separated from this thread.

    I did a factory restore and still get the blue screen message. Windows says it is searching for a solution, but is never a solution. What can I do?

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    More information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8004A7E1D8
    BCP3: 00000000B 6000000
    BCP4: 0000000000010015
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\050515-27159-01.dmp
    C:\Users\papreps\AppData\Local\Temp\WER-120136-0.SysData.XML

    Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:
    C:\Windows\system32\en-US\erofflps.txt

    Hi papreps,

    Thanks for posting your query on the Microsoft Community.

    As the posts above mention, the problem comes from your drivers.  Crashes BSOD (Blue Screen of Death) are usually caused by bad drivers (manufacturer code) and incorrectly blamed on the operating system. Make sure you have the latest chipset drivers installed with the latest version of the BIOS.

    I suggest you to download and install the latest drivers from the manufacturer's Web site.

    Try the procedure described in the following Microsoft Help article.

    http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

    , Note 1: Running chkdsk on the drive if bad sectors are found on the hard drive, while the bad sectors can be refunded but there may be loss of data.

    Note 2: Data or files that are infected by malware could be beyond cleaning and must be completely deleted to preserve the integrity of your system, which means that there could be a risk of data loss.

    Keep us posted on the State of the question, we will be happy to help you.

  • Computer stops when I try to run games, gets the blue screen locale ID: 4105

    Original title: blue screen, I don't know what to do

    Hi, for the last days of couple and officially from last week, my computer went to the blue screen with problems of memory, it seems.  I'm not very good with the technical part of the computers and I finally know what to do.  It gave me an error report which stops just when I try to use the search for a solution button.  He mostly stops when I try to run games on it, but sometimes he does when I'm not even in it. The last report of error was:

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.256.1
    Locale ID: 4105

    More information about the problem:
    BCCode: 1a
    BCP1: 0000000000005003
    BCP2: FFFFF781C0000000
    BCP3: 0000000000014FAD
    BCP4: 00014FAF00029F5F
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files helping to describe the problem:
    C:\Windows\Minidump\050715-7051-01.dmp
    C:\Users\Ryan\AppData\Local\Temp\WER-11575-0.SysData.XML

    Please help me. I'm at a loss to know what to do.

    We need the log files themselves (called a DMP files) because they contain the only record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.


    Please follow our instructions to find and download the files, we need to help you fix your computer. They can be found at here

    If you have any questions regarding the procedure, please ask

  • Windows 7 blue screen problems, please help me

    Hey guys, I'm using windows 7, my laptop these past two weeks have blue screen problems. When I boot my laptop, and I use internet after some cell time but I have a blue screen with MSG (Message Details: to your computer. igdpmd64.sys PAGE_FAULT_IN_NONPAGED_AREA)

    If this is the first time that you have, "

    Please help me, there are the details:

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    More information about the problem:


    BCCode: 50

    BCP1: FFFFF8811C177B60

    BCP2: 0000000000000000

    BCP3: FFFFF880067A5A18

    BCP4: 0000000000000005

    OS version: 6_1_7601

    Service Pack: 1_0

    Product: 768_1

    Files helping to describe the problem:


    C:\Windows\Minidump\042414-20155-01.dmp

    C:\Users\manjeet varsha\AppData\Local\Temp\WER-37752-0.sysdata.xml

    Read our privacy statement online:

     

    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:

    C:\Windows\System32\en-US\erofflps.txt

    Here is an article describing how your problem may be related to a bad Windows Update.

    http://www.InfoWorld.com/t/Microsoft-Windows/Microsoft-pushes-another-botched-automatic-update-213802

    KB2670838 update uninstall can solve the problem for you.

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