simple pass will not let me analyze my finger

HP simple past is installed and running, but it will not let me analyze my finger guard telling me to try again but doesn't give me anytime to do.

HP Envy DV6 7211TX laptop

HP Simple pass the version of the driver = 8.00.51

Downloaded from http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124010-1&cc=us&dlc=en&lc=en...

I uninstalled the HP provided drivers and allowed one from windows update Windows Installer. Which corrects the problem. I am now able to read my fingerprint.

Tags: Notebooks

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