Since landing in Dubai not bis blackBerry smartphones

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• Images of text may not of blackBerry Smartphones

  This new 9350 curve of love. Coming from a droid to Samsung Galaxy S, it's such an improvement.

  The curve is fine except that I can't send a picture in a text.

  I can email them, send to Twitter and Facebook but no texting.

  All text without images work fine. It is kind of a big deal for me as I do a lot.

  Any ideas?

  Sprint is the carrier. I have the plan.

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider to support formal... "Everything" is a marketing term, not something technical on what services you actually have of them (not all the "Everything" plans are created equal!). And, if you pay them for this service, they are not of it.

  Good luck!

• Not have blackBerry smartphones to connect to internet

  I realized that my phone is unable to connect to the internet, even if I am able to send and receive emails from my phone and my wifi connection is fine. I tried to take the battery, return service directories to my phone and I also went to the registry option in the host routing table but does not change every time that I try to use the Web browser. It loads for a while and then the message "unable to connect to the internet, try again later appears. Is there anything else I should do? Thank you!

  Hello and welcome to the community!

  From your post, I can't tell if you do them in the order required... or know if every successful step as they should before moving on to the next step. So, with a strong carrier signal AND your WiFi radio OFF, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for formal support... After all, it's their network with which your BB is to have trouble communicating.

  Good luck!

• Data not updated blackBerry Smartphones when inactive phone

  Hi all

  Recently, I removed my main of my device e-mail address while he is on vacation.

  I just put back it, but now I find that data (emails and BBM) are not updated when the phone was in bag for awhile.

  If I put myself in response to or sending emails or BBM of unit all starts update again and all emails in circulation and BMMs come out at the same time.

  Everything working the normal flow is restored, but after being in the Pocket for awhile everything stops again.

  Any ideas?

  I noticed the problem when I started getting these archaic messages called SMS asking me why I do not answer to my BBM... naturally the idea of not receiving them is scaring me senseless!

  Kind regards

  Erik

  Hi and welcome to the forums!

  We need to know what version of the software on your device.

  Check the version of operating system of the device, and then use the correct steps to register your device. Basically, you refresh your network connection and the software to control the connection on your device.

  Thank you

  Bifocals

  KB23393 How to check the version of the BlackBerry Device Software installed on the BlackBerry smartphone

  KB00510 How to register a BlackBerry smartphone with wireless network

  KB02141 How to reset a BlackBerry smartphone

• It is not driven blackBerry Smartphones Blackberry Bold 9780

  My phone was constantly display an error message and sometimes the screen turns white. He finally stopped and goes to market any more. It shows several times have a light red as if it lights. How can I hv it fixed?

  Start your machine Safe Mode.

  ***********
  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877

  Once you are in Mode safe mode, remove all your applications from third-party Options > device > Applications.

  Then do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  It starts normally now?

• BIS blackBerry smartphones does not not on my torch 9810 (at & t)

  Hi guys need help urgently...
  I'll tell you all * beep * condition I bought the bb torch 9810 without a bis plan and I don't know how I did the bb Id and downloaded a few applications of the bb world but after my SIM in idea internet even after activation BIS (I have received several messages activation) only the browser works for me not with BIS , but with my regular data nothing works except for browser
  Little things, I opened as the bb Id in the set menu, that it refuses to open after saying the device offline state and in the world of bb does not open and bbm not working after implementing screen need help please

  There are four conditions, you will have to check.

  Your device must be accompanied by a network of the company. I'll assume you checked this, and it looks to be the case.

  Your company must provide BIS and you have BIS on your line (your account). Looks like it's true, but it is possible there is an error with your account. You should perhaps consult the carrier and check.

  Register your device on the network. See http://support.blackberry.com/kb/articleDetail?articleNumber=000037347&language=English

  Receive service books. See http://support.blackberry.com/kb/articleDetail?articleNumber=000002830&language=English

  I suggest saving the device first. Make sure you have a strong mobile signal. Wait for the confirmation message.

  Then return service directories, or having the carrier send them. Yet once, make sure you have a signal strong when you do this.

  If you still have problems, contact the carrier customer service to solve problems more. When you talk to the carrier, explain your troubleshooting so far.

• BIS blackBerry smartphones does not re-login on AIRCEL

  I bought a new BB bold 9000 a week ago and subscribed to one day BIS plan of Rs 14. I used it for a smooth day. Registerd my camera setup upward from my email, surfed internet and various applications.

  Then I did not use BIS for 2 days. After two days, that even once, I subscribed for 1 day BIS plan but nothing works now. My network shows I subscribed, but the spectacle of the BIS service status is not connected. I was thinkng to subscribe for one month for 399, but how will it work? Help!

  You can talk with your mobile provider and, possibly, the Blackberry. I have my agenda through Blackberry Internet Service synchronization problems, and after an hour on the phone, I learned that it was caused by a breakdown between Google and BIS. This is not the same as your problem, but talking to your mobile phone service provider can save you time and frustration. Good luck!

• Email - pop3 - valid - bis - blackBerry Smartphones do not receive emails

  I'm new to blackberry and I have a new storm 9500 series of verizon.  I have installation three (personal) e-mail - a yahoo mail and two POP3 accounts.  My yahoo account seems to work perfectly, but the other two pop3 do not seem to receive at all.

  Here are the details:

  (1) I have set up all three through the device

  (2) when the pop3 were not working after the initial validation, I contacted the technical support of Verizon and they informed me on the BIS website.

  (3) I've deleted my pop3 accounts and rebuilt the BIS Web site and post them without problem

  (4) I received my validation messages on both accounts pop3 without problem

  (5) I got one or two test messages for each pop3 account

  (6) shortly after, I stop receiving all messages for pop3 accounts.

  ((7) repeat steps 3)-6)

  Finally, I went to the websites of these two providers of Internet services and looking for something special for blackberry support and can't find anything substantial.  I am at a loss.  There is no configuration of filters and I checked the box to forward the e-mail to the device.

  Thank you.

  AGE

  Bifocals - thanks for the response.

  I think that I thought about it.  But to answer your question, Yes, I always send Service books to update my BIS accounts.

  So, I use the simple Outlook Express on a PC "always on" at home.  It seems that my two ISP in question send a copy of the e-mail to BIS timely so my client at home receives emails before they are sent to BIS.  In the my client ADVANCED options, I had to put my messages to be left on the server for a day to give enough time for the e-mail accounts that you want to synchronize with Blackberry.  It seems that there is a lag of 10 minutes to receive emails on my client vs my device.  I tested this all day with good results.  So, originally I had my emails being rubbed server after childbirth.  What they obviously not send to the BIS and my client at the same time to give of their time to the process seem to be the thing.

  AGE

• Not have blackBerry smartphones to connect to BIS on my new Bold 9650

  Hello

  I have problems activating BIS on my bold 9650.

  Info on the device:

  Carrier: Vodafone India

  Model: BB Bold 9650 OS5.0.0.975

  I bought the power off of best sellers on ebay (a 99.7% feedback and has sold about 50 of the same features so far). It's only a Verizon unlocked BB Bold 9650.

  I recorded on my carrier unit. Contacted the carrier several times and they say that my BIS has been activated. But it says "edge" in the small and BIS status as not connected.

  Things I've tried so far:

  (1) tried my SIM on a friend BB and BIS very well

  (2) tried several times battery pull... no use

  (3) recorded from the host routing table... said "The registration message sent" but no response

  (4) my HRT and Service books are empty

  (5) have parameters of GSM/UMTS network, automatic, 2 G

  (6) data services are turned on

  (7) firewall disabled and no IT strategy

  (8) wiping device I tried twice

  (9) tried to create a new account on my Service proider BIS registration site... He says that my device is not registered with the service provider

  Some1 can help me solve this problem? I am badly in need of service BIS :-(

  Thanks in advance

  Hey this problem is only with Vodafone... some work of BB to vodafone and some do not work... I tried everything until the guy from the page in vodafone... highest level they cannot do anything... I tried for over 2 months... and the care of close to 200 calls to cust... its useless

  It is not device problem...

  Changes of Airtel BIS and it works in a minute...

  I like Vodafone.  but I prefer the BB... So I chose to change to airtel

  Consider this as the answer to this topic!

• BIS blackBerry smartphones and POP server not accessible via internet

  Hey guys,.

  I think I have some 9000 "BOLD" for some users at work.

  We currently have a pop3 mail server that is not accessible via the internet. (Not webmail)

  I could use BIS to push mail for the "BOLD" and would it synchronize deleted items / sending and reading of the "BOLD" back to my mail server?

  I don't see how an email that I deleted the "bold" be synced to outlook on your laptop.

  Kudos for taking the time to read my post.

  

  Hi and welcome to the Forums!

  BIS, serves as an intermediary between the messaging services connected to the internet (POP, IMAP, etc.) and BB. If the server you want to interface to these BB is not connected to the internet, then BIS can not access.

  BES might work... you would have to buy and host BES in-house (after make sure you it can interface with all your internal mail server is, of course), and then facilitate the communication between your internal mail server and your business from BB. I don't know the level, but I think that the financial investment to reach BES is not negligible.

  Good luck!

• Name of the caller is not showing blackBerry Smartphones don't not (single issue)

  Dear all,

  I wonder if anyone can help please. When I receive calls on my Blackberry Curve 8900 - the name of the appellant are not displayed on the screen (only the phone number). I saved all the names in my address book. I find it quite frustrating (I never know that name and had to memorize numbers).

  Thank you in advance for your help! Best regards, Irene

  Hello and welcome to the Forums of Support BlackBerry.com.

  It could be one of the three solutions... Try these:

  1. make sure that you set your own country code to the Phone Dialer screen > Options > smart dialing.
  Set your country code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your local area code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  Look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no

• Function of participant to invite not appearing blackBerry Smartphones do not

  I recently converted from a Pearl to curve and I was using the function "invite participant" quite often with my Pearl. Since I started using the curve, the feature disappeared, some of my representatives have the function on their curve. How can I get that back?

  If you have BES - see if that helps:

   

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14701&sliceId=SAL_Pub...

  BIS:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12427&sliceId=SAL_Pub...

• Questions on POP/IMAP and BIS blackBerry Smartphones

  Hi all

  I have a few questions about defining a blackberry to check your e-mail via BIS.

  1. What is the reasoning behind the creation of blackberry account sometimes POP3 and IMAP the other times? For me, POP3 would be something that you're not on a cell phone.

  2. Why is there no option to choose if you want POP3 or IMAP? I tried to delete the account and add it with an incorrect email address and password in order to get some additional questions during the installation but it does not require if I want POP3 or IMAP.

  3. Because POP3 seems to be an option, is it the same as any other POP3 client for example. Outlook, Thunderbird? What I mean it deletes messages from the server after it downloads? I don't want our users, that have POP3 because their Protocol on blackberry to have their blackberry is the only place where they can get their e-mail.

  A few notes on some of the users and the BlackBerry models they have.

  All users (as far as I know, there are some office users) have Verizon as their company.

  It seems to me the question of POP/IMAP, I do experience is not limited to a single type of model. I have a few users who have the storm, their account has been set up using IMAP, other storm users have been set up as IMAP. I myself have a curve (8330) Mine was installed as IMAP, I recently install an another 8330 users and them was configured as POP3. Another user has a Perl and is IMAP. A user has a global publishing and that is using pop. It seems to me that there is no reason why they choose POP or IMAP.

  Thank you all in advance for your help.

  Eric

  Hello! I'll try to answer some of this...

  1. What is the reasoning behind the creation of blackberry account sometimes POP3 and IMAP the other times? For me, POP3 would be something that you're not on a cell phone.

  ... In my humble OPINION the "reasoning" is pure flexibility – to allow a user to access each account type and thus better reflect what they can do on their computer. What about 'if' POP should or should not be on a cell phone, which falls in the pure opinion.

  2. Why is there no option to choose if you want POP3 or IMAP? I tried to delete the account and add it with an incorrect email address and password in order to get some additional questions during the installation but it does not require if I want POP3 or IMAP.

  The selection would be a chosen mail server function. Most of the facilities I've seen who have both have separate servers for POP and IMAP for exactly this reason. In addition, some services (GMail comes to mind) allow the user to enable or disable one or both. Instructions for configuring (and be able to direct them to an e-mail specific and, therefore, either POP or IMAP server) are here:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10154&SLIC...

  3. Because POP3 seems to be an option, is it the same as any other POP3 client for example. Outlook, Thunderbird? What I mean it deletes messages from the server after it downloads? I don't want our users, that have POP3 because their Protocol on blackberry to have their blackberry is the only place where they can get their e-mail.

  Non - Default BIS leaves a copy on the e-mail server for both types of integration. If, however, they remove on the BB and have enabled OTA synchronization and are integrated into a consistent account, it will remove from the server. Check this list for how it integrates with different services:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB05133&SLIC...

  I hope that this information will help you get at least a step forward for the problems you're having with your users.

• Emails from BIS blackBerry Smartphones

  Many of our users are getting emails like that...

  From: [email protected]
  TO: J
  Subject: Action required: update password!
  Sent: February 21, 2009 07:52

  Update the password for X in the BlackBerry Internet Service! X e-mails are not delivered to your BlackBerry. To resume receiving messages email to this email address, update the password for X in the BlackBerry Internet Service:

  1. open your BlackBerry Internet Service account by doing one of the following actions:

  * Click on the application to set up email on your device.
  * Using a browser on your computer, visit the BlackBerry Internet Service web site.

  2. go in the page e-mail accounts.
  3 X edition.
  4. update the password field.
  5. click on save.

  E-mail account information:
  E-mail address: (redacted)
  Name of the E-mail account: X

  -Automatically generated E-mail: do not reply to this email.

  These emails are apparently out of nowhere.  None of them had changed their password recently.  And they have suppliers.  Any idea what's going on?

  Looks like RIM upgraded to BIS 3.0 over the weekend.  I don't know is why we find that these emails...

  http://www.InformationWeek.com/blog/main/archives/2010/03/rim_confirms_bi.html

• Card SIM not detected blackBerry Smartphones

  Since the application of the first PRIVATE update we continue to receive message SIM card not detected.  Seems to drift in and out of the connection to the cellular network.  What could be the problem? Jumping is not a behavior even so the Rogers network signal is fine.

  Obviously seems to have worked - remove the SIM and put it again.