Since the update of the plan "one year" - "trouble check you membership.

Similar Questions

• Cancellation of the plan one year Adobe Creative cloud

  Hello, in August 2014 I did a one year for Adobe Creative Cloud for student membership. Each month, I had a billing evidence in my account, but I had, always every month, a double debit on my credit card note so I decided to cancel my subscription. Indeed in August 2015, I made the termination of my program by an email I received from Adobe. I went into my account and made a clik on "by only it piano clicca who" and I made a screenshot of the page in which it was written that my plan would be canceled in September 2015 29 (I still have the screenshot and I can send you if you need it).

  Today morning, so that I saw an e-mail (in another email address, not the same as the account of cloud creative adobe) in which I received a notification that has been the third tent to payment plan that did not work.

  So the question is: my plan for one year for creative cloud is always on the go or not? Because I was convinced that my plan were already cancelled (to the point that I have used none of the programs Adobe Creative cloud after half of the Septmber 2015).

  Also, I still have a lot of 'double' payments to recover and I really want to know how to do it.

  Thank you for your help

  Alessia

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• CC - How can I stop the message "we have trouble, check your membership?

  Hi all

  By phone at Adobe, I migrated to a single-user license to a license of creative cloud of the team.

  I'm now facing a countdown alert (see attached), although I'm a 'Member' fully released.

  Advice most welcome.

  

  Hi Nick,

  Welcome to the community!

  Disable your software before you can convert it to the user of the creative team of cloud

  (1) launch an application, such as Photoshop or Illustrator.

  (2) choose Help > sign out and follow the prompts on the screen to disable the software.

  (3) after that sign in the back or follow the first solution in the case where he gives a different option: http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html

  Thank you!

  Ankit

• Message "we have trouble, check your membership' after we renewed the license with another retailer.

  Hello

  We have two users who have used an expired plan. We now have a new plan with another retailer, containing these two former and three new users.

  Two users who had older licenses receive the message "we have trouble, check your membership." We have 68 days before the end of the grace period.

  I guess delete locally old license information. Any idea?

  Thanks in advance.

  Verify account problem https://forums.adobe.com/thread/1275549

• I bought the full one year plan creative cloud, then a week later received an email it offers for $400 less? Has anyone cancelled their plan, then took advantage of the offer email?

  I bought the full one year plan creative cloud, then a week later received an email it offers for $400 less? Has anyone cancelled their plan, then took advantage of the offer email? You have problems with the second inscription. I spoke with someone at Adobe yesterday and they said that I would need to cancel, but don't want to end up paying twice for the program.

  Hello

  Please contact adobe for the same support:

  Contact the customer service

  Hope this helps!

• I have a creative Member Cloud (one year). As you know, when I download/install delegating creation software, ask the name of user and password. I typed the name of user and password, but it was rejected. Is the user name is the same as Adobe ID? Please a

  I have a creative Member Cloud (one year). As you know, when I download/install software of Creative delegating, askUsername and password. I typed the name of user and password, but it was rejected. Is the user name is the same as Adobe ID? Please advise me.

  Hello

  He would ask your Machine user name and password.

  Kind regards

  Sheena

• Creative photography Cloud cancellation plan (one year)

  Can I cancel plan (one year) of creative photography of Cloud?

  Hello

  Please refer to cancel your Adobe Creative Cloud membership

  See also Adobe - General conditions of subscription

  Feel free to contact customer service if you have additional questions.

  Kind regards

  Shelly

• '' We have trouble, check your membership"whats the story?

  I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

  Please, try the following steps:

  • Log out of the desktop application Adobe Creative Cloud (connect and disconnect activate Cloud Creative applications)
  • Browse to the location: / Library/Application Support/Adobe
  • Rename the folder 'SLStore' to 'SLStore_old '.
  • Rename the folder 'SLCache' to 'SLCache_old '.
  • Connect to the desktop application Adobe CC and launch the Photoshop application.

• I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

  I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

  Hello

  Please follow we are having trouble verifying your membership.

  Hope that helps!

  Kind regards

  Sheena

• ON the computer Vista Home Basic is not able to analyse the updates of the last one year and I already disable the software of MAcafee and stop and start the updates of windows, the cryptographic services, services of BITS. Still, I don't get the resoluti

  With the help of computer Vista Home Basic

  Hi Rupesh Goel,

  Thank you for using the Microsoft answers Forums.

  Solution:

  Follow the steps in the web link below.

  You cannot install some programs or updates.

  http://support.Microsoft.com/kb/822798

  Reset the Windows Update components.

  http://support.Microsoft.com/kb/971058

  That should solve the problem for you.

  Thank you.

  UDAY $012 please let me know that whether the solution worked or not, I thank you and appreciate your comments. URGO. C

• Thank you, we have received your payment, thank you! Here are the details of this order for your records: Order Details: order #AD007239928AU Creative Photography Cloud plan (one year) $ 9.99 per month Tax/VAT: a Total of $0.00 today payment: a $9.99

  I paid for a subscription during the transfer of the Club Photo Dollar to you people and had transferred 13 at the same time

  I then paid monthly fees and didn't have my downloads, they said that I had them, but I don't because they were paid and transferred fronm the dollar photo club please help

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have a creative cloud subscription pour extend to want the picture (one year prepaid) that I by a prepaid card

  Thank you for informing me comment extend this subscription with a prepaid card (photo of the price of a gift)

  Creative cloud pour Photo (one year prepaid)

  Thanks for your help

  Denys Pastre

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• Update XP Pro after one year to be disconnected

  My system is updated to service pack 3.  The system was working fine until I stopped him.  I had initially turned to install a new security suite and and was scanned and there is no virus or malicious software that could be the cause. Two things I have installed this session were Kaspersky Internet Suite 2013 and Arcronis True Image Home 2012. In true image home, I installed the F11 button as a way to access this software in case windows wouldn't start.

  I've recently updated my xp pro system unplugged after almost a year and it is stuck on 25 69 update at least the last 12 hours.  Should I just wait for it?

  What are the potential consequences could ensue if I reboot or turn off the pc?

  If we need more information, let me know.

  Welcome & thank you for your comments.

• BlackBerry Z10 a Z10 works fine, the other one has trouble connecting to the mobile network

  Hi, my wife and I have the Z10, and we're both on the same mobile network (Wind Mobile to the Canada). Z10 wife seems to have no problem connecting or staying connected to Wind Mobile. Mine on the other hand seems to randomly drop the connection, or struggled to get connection and sometimes ends homelessness.

  The only difference between the two of the Z10 is its is purchased through Wind Mobile itself, it is locked to their network at the moment. I bought mine a little later and I bought mine directly via the webshop of Blackberry, and it's why, mine is unlocked. What I have to do sometimes is to disable the mobile connection and turn it back on and it works after I do this. However, it is annoying, as I would rather automatically retry the network connection so that it is not go roaming in my own city.

  It is possible that a new sim card can help. Worth a try. I'm guessing, however, that, since one is that she has the ability to see other networks when the locked is not unlocked.

  That said, I use a unlocked Z30 and don't have these problems. Try a new sim card and see what happens.

• Need to update firmware for Mat * one years UJ-840 on Qosmio F-series

  Hi all the friend,.
  I have the problem with the CD and DVD Burners(firmware 1.0) I always broke my blank CD/DVDs when burning.
  I don't know why, but when I checked a few web site they sugguest update me the firmware, but I counld not found firmware supporting with toshiba frame and I found a firmware update affect the other what image from another manufacturer.
  Another question: is my DVD player only supportting DVD + R blank, when I bought the blank DVD-R the nero or Roxio burner, they show the BURNING speed is only 2 X. Please help me I need to help me all the friend.
  Just reply to me as soon as posible.
  Thank you

  Hey Buddy,

  Maybe you should try this site;

  http://www.softwaredriverdownload.com/mat * a_dvd_ram_uj_840s_firmware_download.html

  But beware: you do this at your own risk, please read the instructions carefully and make sure what you want to do. If in doubt, then bring your machine instead a servicepartner for a checkup of material.

  To find a servicepartner you can use the following site to find the nearest ASP in your country:

  http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

  I wish you good luck

  Greetings