SKULLCANDY Hesh 2 headphone connection is no longer in Windows 7
Hello
I got these headphones Skullcandy Hesh 2 for Christmas this year and until recently they worked very well. Now they are no longer connect via Bluetooth. The headset sounds the word "Pairing" and nothing will actually connect.
I had problems with it lately and I found that it is enough to remove the device and add new would work perfectly, but now is not.
I would say just 'research of Services' for all eternity when normally it would pop right up with connect it or disconnect option.
They are not appearing on the playback devices either.
I am running Windows 7 64 bit on a Dell Inspiron 5521
I read through many forums dealing with the same problems and all these fixes have not seemed to have worked at all.
Edit: I tried connecting them with other devices like my iPhone and have not had any problems.
Any advice?
Hello
Thanks for posting your request with sufficient detail.
This problem may occur because of corrupted or obsolete Bluetooth driver.
I suggest you perform the methods below to resolve this issue.
Method 1
Check the Service Support Bluetooth.
a. press Windows + R keys and type services.msc in the run window, and then press ENTER.
b. Select 'Bluetooth support service.
c. make sure you it is set to 'Automatic' and is running. If not, double-click on the service, in startup type, select 'Automatic' and click on 'start '.
d. click on apply and ok.
Method 2
Change Bluetooth settings and check if it helps.
http://Windows.Microsoft.com/en-us/Windows/change-Bluetooth-device-settings#1TC=Windows-7
Method 3
Install the latest drivers including the drivers of the chip and check.
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
Response with the State of the question, I'll be happy to help you.
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