Skype crashes Windows 10

So I got this computer and I downloaded Skype for about 1.5 months it worked on windows 10 then one day the Skype comes to the accident I tried to reinstall Skype and turn off the pc and it won't work it opens for about 10-20 seconds then does not and then if left alone, it is not - says everything about the pc I don't know much on the computer if you have a good ANSWER I need step by step please I want to see my friends/family; -

Please, run the diagnostic tool (32 bit) DirectX. Run dxdiag.exe (Start - Run or Win + R key), then press on enter or click 'OK '. Once the diagnosis is complete, "save all information...". "in a text file. Please attach this file to your message.

Tags: Skype

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