Sleekbook HP ENVY 14-k027cl: unknown device
What should I do to fix this? He continues to be and I tried to install almost all the drivers for my laptop.
Hello:
You need the driver for this device...
HP 3D DriveGuard Software
File name: sp66078.exe
Tags: Notebooks
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Envy for computer laptop 15-ah000na: unknown device ACPI HP envy 15-ah000na REF: M9F50A
Hello
Just installed new HDD for a laptop client. And a clean install of Win10
HP Envy 15 laptop
Model: 15-ah000na
Part number: M9F50A #ABU
No. SER: CND52867SJ
The usual controls and following all Windows updates I have 5 unknown as devices below. Looked for the obvious sources, but cannot identify and find drivers for? Can anyone help please?
Thanks Steve
Other devices-> unknown device 5
1......
ACPI\VEN_AMD & DEV_0010
ACPI\AMD0010
* AMD00102......
ACPI\VEN_AMD & DEV_0010
ACPI\AMD0010
* AMD00103......
ACPI\VEN_AMD & DEV_0020
ACPI\AMD0020
* AMD00204......
ACPI\VEN_AMD & DEV_0020
ACPI\AMD0020
* AMD00205......
ACPI\VEN_ASD & DEV_0001
ACPI\ASD0001
* ASD0001Hello:
Download and install the AMD Chipset drivers from the link below and restart the PC.
You want the first file on the Web page.
http://support.AMD.com/en-us/download/chipset?OS=Windows%2010%20-%2064
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HP ENVY 15 Notebook PC: unknown device on PCI Express Root Complex
Gentlemen.
Recently bought the HP Envy laptop and upgraded to Windows 10 immediately.
HP ENVY 15 Notebook PC
15 - k200na (ENERGY STAR)
L0C83EA #ABU10 64-bit Windows Home
Device reporting Manager: unknown device on PCI Express Root Complex
Hardware ID:
ACPI\VEN_HPQ & DEV_6007
ACPI\HPQ6007
* HPQ6007have been unable to solve together searched a lot!
Can you please help.
Thank you
Dave
Hi, Dave:
You need this driver...
This package provides the HP 3D DriveGuard software (HP ProtectSmart Hard Drive Protection) for the laptop models running a supported operating system. HP 3D DriveGuard software protects the drive hard by parking the heads if cell phone accidentally falls, or is suddenly struck by another object.
File name: sp71811.exe
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HP TouchSmart Ultrabook 4 ENVY: Unknown devices in Device Manager
Hi all
I had to reinstall Windows 8.1 (x 64) on my ENVY of HP TouchSmart Ultrabook 4-1170EZ (P/N C1X23EA #UUZ) after a system failure caused when you try to install Microsoft One Note 2010. The system is now running, but Device Manager shows two unknown devices that are
ACPI\HPQ0004\3 & 11583659 & 0
ACPI\HPQ6001\2 & DABA3FF & 2Anyone know where to get the driver software for these devices? I wasn't able to find it on hp.com
Thanks in advance
Hello
Please try:
http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_125640_1
http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58720.exe
Kind regards.
-
DRIVERS: ENVY 17 J120-US device - Windows 7 64 bit - unknown (s)
Brand new ENVY 17 J120-US.
Buy a SSD drive to replace the original hard drive.
Installation of Windows 7 64 bit
TWO unknown devices... I want to just make sure I have the correct drivers.
ACPI\HPQ6007
and
ACPI\INT33A0
BTW-, the SSD w/Windows 7 64 is much faster than the Windows installation drive 8.1 / Original!
Not to mention Windows 8 is a cluster % & $...
Hello:
You need these two drivers...
ACPI\HPQ6007:
ACPI\INT33A0
-
HP ENVY m6 - 1188ca Notebook PC
64-bit Windows 8
Hardware ID:
1 Bluetooth controller
PCI\VEN_0814 & DEV_1288 & SUBSYS_18AC1034 & REV_00
PCI\VEN_0814 & DEV_1288 & SUBSYS_18AC1034
PCI\VEN_0814 & DEV_1288 & CC_0D1100
PCI\VEN_0814 & DEV_1288 & CC_0D112. network controller
PCI\VEN_1814 & DEV_2290 & SUBSYS_18C8103C & REV_00
PCI\VEN_1814 & DEV_2290 & SUBSYS_18C8103C
PCI\VEN_1814 & DEV_2290 & CC_028000
PCI\VEN_1814 & DEV_2290 & CC_02803. Pci device
PCI\VEN_10EC & DEV_5289 & SUBSYS_18A6103C & REV_01
PCI\VEN_10EC & DEV_5289 & SUBSYS_18A6103C
PCI\VEN_10EC & DEV_5289 & CC_FF0000
PCI\VEN_10EC & DEV_5289 & CC_FF004. unknown device
ACPI\VEN_HPQ & DEV_0004
ACPI\HPQ0004
* HPQ0004Hello:
Try these drivers...
Wireless:
http://h20565.www2.HP.com/hpsc/SWD/public/detail?s wItemId = ob_148570_1 #tab1
Bluetooth:
http://h20565.www2.HP.com/hpsc/SWD/public/detail?s wItemId = ob_147890_1
Dev PCI:
This package contains the driver that allows the Realtek card reader in laptop models running a supported operating system. The card reader allows users to read or write to removable storage cards supported, which are typically used in digital cameras, digital music players and cell phones.
File name: sp58542.exe
HPQ0004:
This package provides the HP ProtectSmart Hard Drive Protection software (HP 3D Driveguard) for the laptop models running a supported operating system. HP (HP 3D Driveguard) ProtectSmart hard drive Protection software protects the hard drive of "parking the heads ' if the laptop fell accidentally, or is suddenly hit by another object.
File name: sp61037.exe
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Envy of HP dv6-7200SA Notebook PC: how to fix unknown device in windows 7
Hello
I just install windws 7 pro on Envy HP dv6-7200SA Notebook PC
When I open the properties of the unknown device, I see more in details
For
Other devices
-Unknown device
ACPI\HPQ0004
* HPQ0004How to fix it.
Please can you help me.
Thank you
Ish
Hello
The hardware id is for HP 3D DriveGuard - the driver you need is on the following link,.
http://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64144.exe
When the installation is complete, restart the laptop.
Kind regards
DP - K
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Unknown devices during the upgrade to Windows 8.1 on my Envy 15 t-j000
I've upgraded to 8.1 Windows, but my Envy 15 t-j000 shows 3 mistakes of devices in the section "other devices."
They are as follows:
PCI device (location: bus 9 PCI, device 0, function 0)
PCI\VEN_10EC & DEV_5227 & SUBSYS_1963103C & REV_01
PCI\VEN_10EC & DEV_5227 & SUBSYS_1963103C
PCI\VEN_10EC & DEV_5227 & CC_FF0000
PCI\VEN_10EC & DEV_5227 & CC_FF00Unknown device (location: on Microsoft ACP-I compatible system)
ACPI\VEN_HPQ & DEV_6001
ACPI\HPQ6001
* HPQ6001Unknown device (location: on PCI Express Root Complex)
ACPI\VEN_HPQ & DEV_6007
ACPI\HPQ6007
* HPQ6007Anyone know how I can udpdate drivers for these devices?
Thank you
Hello:
Here are links to the drivers you need:
PCI\VEN_10EC & DEV_5227:
ACPI\VEN_HPQ & DEV_6001:
ACPI\VEN_HPQ & DEV_6007:
-
Hello
I'm looking for a driver for the unknown device ACPI\HPQ6007 on HP ENVY 15 - j150sr for Windows 8.1 64-bit if I need. I upgraded my laptop - replacement SSD HARD drive. I have found information, ACPI\HPQ6007 is associated with HP 3D DriveGuard, which protects the hard drive by parking the heads. But I SSDS, no HARD drive - what's that on your head?)) I tried to install HP 3D DriveGuard for my laptop model and operating system. It did not help, the unknown device remained ACPI\HPQ6007. I don't know what to do about this.
Hello
Please try:
HP 3D DriveGuard Software
http://ftp.HP.com/pub/SoftPaq/sp61001-61500/sp61291.exeKind regards.
-
HP ENVY m6 (m6-1205dx): unknown device on PCI Express Root Complex
After improving to a fresh 10 windowns a unknown device apeared in the Device Manager. What could be?
General
Type of device: other devices
Manufacuturer: unknown
Location: on PCI Express Root Complex
No driver (Code 28)
Device instance path
ACPI\HPQ0004\3 & 2411E6FE & 0
Hardware ID
ACPI\VEN_HPQ & DEV_0004
ACPI\HPQ0004
* HPQ0004
Hello:
You need the driver for this device...
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700-230 envy: envy of 700-230 unknown device
On my desktop like 700-230, there is an unknown device with a yellow triangle next to him. This has happened after the installation of Windows 10. What it takes to remove the yellow triangle?
You are the very welcome.
Sorry, that didn't work.
It shouldn't affect your PC unless you use to connect to a smart TV wireless using the Intel Widi application.
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Unknown device ACPI/HPQ0004
Hello
I installed the 64 bit, win 7 on my dv8-1190ef, but there is an unknown device (ACPI/HPQ0004).
Please help me solve this problem!
That's the guard HP 3D drive.
This is a slightly different model of dv8, but it will work. I guess HP forgot a list for your specific model number. I couldn't find FRO your support in any case page.
And here's a more recent version
I found this one for a HP Envy, but as mentioned, it will work fine for a dv8, or any other laptop with burner HP hardware 3D of the guard.
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L0D20EA #ABU: unknown device - ACPI\HPQ6007 * HPQ6007
My laptop HP Envy native with Windows 8.1 installed.
After reading this forum, I installed Windows 7 Professional successfully.
A problem I had was that I'm ill ' nt get the driver HP Ethernat to install, I worked around this by using a modem USB wirelles connection and downloaded the Microsoft Ethernet driver, that seems to work in contrast to the driver Ethernet HP.
The other problem I have is that the Device Manager still shows a unknown device, and make a search on the HP site does not solve this problem. The details of the unknown device are as in the area of topic here above.
Device Manager says no driver file is necessary or were shipped on this unit.
Hello
The hardware for HP 3D DriveGuard id - try the version at the following link.
http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71811.exe
If the foregoing does install correctly, try the earlier version below:
http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67280.exe
Kind regards
DP - K
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A driver for a unknown device in Windows 8: ACPI\INT33A0
I have an unknown device listed in Device Manager. The hardware ID property has the following values:
ACPI\VEN_INT & DEV_33A0
ACPI\INT33A0
* INT33A0
A search on Google, I found this page on support.lenovo.com calling device iSCT virtual device ACPI (INT33A0). Is there a HP driver for this? Can I use the driver of Lenovo?
Thank you!
HP Envy 4 cl of 1043
Windows 8 Pro 64-bit, clean install HP step by step instructions
Hello
It is Intel Smart Connect technology and the driver so that it is not listed on the HP support for your model page.
You can download and install here. When you make this reboot the system.
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Device Manager - unknown device + Hig Defintion Audio Device (Point of Exclamation)
Hello
I hope that someone can help you. The hard drive on my laptop of HP ENVY TS 15 (product number: E3S19UA #ABA) out crapped and I reinstalled Windows Enterprise 8.1. I downloaded and installed all the drivers from the HP website. When I look at the Panel, I have an "unknown device" and in the audio, video and game controllers, I have an exclamation mark next to the high definition Audio Device.
I installed the HP Support Assistant and let it do its thing. That has not fixed the problem. When I look at the properties for the unknown device, I see the following in detail: "ACPI\HPQ6007\3 & 11583659 & 0" regarding high definition Audio, I see the following in the general tab:
This device cannot start. (Code 10)
{Operation failed}
The requested operation failed.When I try to update the driver software fo the High Definition Audio, I get a message that "Windows has determined the software driver for your device is up to date.
Don't know where to go from here. Any help or words of wisdom would be greatly appreciated.
Thank you
-Val
You are the very welcome.
This is defininitely the driver you need and you need to install it manually.
Run the driver again.
Go to Device Manager and click on the unknown device needing driver.
Click the driver tab. Click on set to update driver. Select Browse my computer for driver software, and find the folder of the driver that was created when you ran the driver.
This file will be located in C:\SWSetup\sp66078. Make sure that the include subfolders is selected and see if the pilot goes like this.
If this does not work, then back to her browse my computer for driver software window and then select Let me pick from a list of drivers for devices on my computer option, then select Have Disk and browse to: C:\SWSetup\sp66078\InstallFiles\Win8_1\accelerometer and select the HP Mobile Data Protection sensor from the list and see if the pilot goes like this.
The HD audio device is the audio device Intel HDMI which could not install when you ran the graphics driver, so run it again and if it does not install, manually install the driver using the same procedure that I posted to the 3D driveguard.
If it doesn't, then I remove the driver and tell you where to get the driver from, as I did for the above device.
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