Smartphone blackBerry 8700 drops calls and loses power

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• BlackBerry Smartphones BB Curve 8520 (call and network problems)

  Hello

  Recently, my BB Curve 8520 got damaged by water & with immediate support from a local vendor, it got fixed.

  Just after 2 days, it has some issues of appeal & off-grid chess. To validate the question with the handset, I checked the SIM card even with other mobile & it worked perfectly.

  Now,.

  Should I go to an authorized service center to solve this problem?

  (If Yes, then please suggest a BB in Vadodara official service center.)

  OR

  Do we not have an easy solution?

  Thank you

  Kailash-

  Hi shahi_kailash

  Welcome to the Forums of the BlackBerry Support

  Check here and locate the authorized Service Center near you, service centers for the BlackBerry Smartphones in India . But FYI as much as I know they will fix all the water damage to devices.

  You can contact any local Mobile repair shop and see what they can offer. But more often in a water damage repair BlackBerry smartphone will cost a lot and you can't guarantee that it will work perfectly over a long period, you may experience the same problem right now or a new. So I think better to buy a new device or an opportunity instead of this unit damaged by the water.

• Smartphone BlackBerry 8700 c Device Manager and does not AT ALL

  So, I recently got a Blackberry 8700 c and for some reason, the Device Manager does not work. As my computer will make a dadunk noise when I connect my Blackberry via USB cable, but it doesn't register that my blackberry is connected. I can not go on my computer and actually click on my blackberry.

  I have windows vista and the software Manager for the device that I use is that I received in the box. 4.1

  I'm also using AT & T please help.

  All I want to do is to be able to connect to my computer and download themes and all I want the phone. But it does not work

  Jsanders thanks for your help, but I managed to understand! I got the Desktop Manager 4.1 version so I downloaded and installed to 4.7. That fixed my connection problem. And while I was home I decided to take the update of the software 4.5 versio and which is installed on the phone right now. I backed up all of my information and everything.

  I took risks and went with my instinct. And I fooled with driver vista settings. So far, everything is smooth.

  I used to mod motorola phones so I had sort of an idea of what to do initially. But the Blackberry intimidates me so. Haha!

• Photon: Dropped calls and network connectivity problems

  I bought my Photon August 18 and he was not long for me first to the problems with network connectivity.

  The phone displays signal on the phone, but when you try to call, send text messages or surf the web. Zilch.

  A soft reset works every time. I've had some experience with the issue of the "appeal of ghosts", but had no network connectivity so often that he was too much a problem. Restores the soft 3-4 per day.

  I took the phone to the Sprint store and they told me that my phone verified and were not hardware problems that may be found. I said at the time on the update of the software of MR5 and was anxious to see how the phone after the update.

  I received the update on Wednesday and the phone worked fine. No appeal of ghost, no network connectivity not problems, only dropped the call.

  Now, Friday morning, I lost network connectivity despite seeing the strength of the signal and had to perform a soft reset to regain connectivity. My wife and I bought this phone at the same time. She had many calls interrupted before the update and we both experienced after that update eventhough signal showing on the phone is at least two if not more bars.

  Is this a known issue? Is it going to be/CAN this be corrected by a software update? Is this phone a lemon and he'll remember?

  I LOVE this phone. I don't want to get rid of it, but...

  Seriously. It's a phone! Making calls should be the FIRST thing that is done right.

  Please, someone, Motorola, reassure me that this isn't a lemon and that network problems are going to be fixed. I CAN wait, but I don't want to get stuck with two phones for $200 that need to be pampered just to be usable.

  Thank you

  TC

  Yes, it turns out that be was a buggy phone. Two stores tested Sprint phone for reception of the signal and they said that it spent; but as said the technician in the second store, the tests they take place the phone in ideal conditions.

  The two stores I've visited, said they were ready to replace the phone, but my first visit came just before the MR5 update software while I was willing to wait to see if the update corrects the problem. It didn't, but the replacement of the second store phone works fine with upgrading to MR5 and really no problem.

  I'll go ahead and mark this question as a response, but if you experience the same problems of chance complete loss of all network connectivity (Sprint or otherwise), I recommend getting the phone replaced. It is a bad camera.

  Oh and the technician at the second store mentioned the network problems. It has been a problem for them, but the most telling proof of the issue of network is random dropped calls. So if from time to time, you lose a call under the conditions of good network signal, it's probably not your phone and Sprint. I have almost that many abandoned calls as of late, so it could have been the wrong phone I had that really amplified the problem... or... Sprint has got some of the bugs in our region.

  Thank you for looking in. I hope that your problems are as easy to solve as mine and I hope that you are still within your 30 days so that you get a new replacement.

  Best wishes

  TC

• Smartphone Blackberry 8700 blackBerry e-mail account

  I just got a Blackberry 8700 and have a Vodaphone SIM PAYG. When I try to add my email account, I just a choice between:

  I want to use a professional email with Blackberry Enterprise Server account

  I want to skip the email configuration

  I tried Googling and follow the advice to download the BIS software. I found on the BlackberryFAQ website software downloads and downloaded what I thought was the right package for my platform. but when I tried the installer from the PC it says there was no software included.

  What should I do? Do I need a BIS account, provider of services?

  Any help appreciated.

  Mike Davies

  Hello and welcome to the community!

  To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have a staff/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

  Good luck!

• BlackBerry Smartphones Blackberry to take apart and put back together.

  No, I don't mean remove the physical device.

  My company (finally) made me a Blackberry (Bold 9650) so I could learn to do things like it backup, restore and so immediately and (better) to provide technical support for others.

  So, I would like to know:

  1. how to back up my Blackberry?

  I have e-mails, contacts and appointments calendar and your Internet favorites.

  Would I need (as I believe...) to connect the device to a computer via a USB cable and somehow save these items on the computer?

  Is it a synchronization for this software?

  2 restoration

  I guess I want to reverse the process above.

  3 secure wipe

  Some time ago, in another section, I was told that it would probably be necessary, if a Blackberry into a movement of one BES/BPS server to another, to wipe the device and then turn it back on.

  Wipe the unit would, I guess, delete the personal data, hence the master back to the top and restore operations.

  What a wipe erases exactly (and what don't we not delete)?

  4. What is (re) activation after a wipe?

  Wiping the Blackberry does include eliminating the activation information (I guess for that), it seems that I have to reactivate with my ISP (Verizon, in my case), correct?

  Now, I won't do this 3 times a week, every week, but can I reactivate my Blackberry as I want? I just call Verizon like I did at the beginning?

  Hello

  Yes, the subject line is a little off the mark! I'm afraid that some people may not even venture into your thread accordingly. However...

  mwerner wrote:

  1. how to back up my Blackberry?

  2 restoration

  • KB23680 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software6.0
  • http://us.BlackBerry.com/apps-software/desktop/
  • KB12268 Supported by BlackBerry Desktop Software for synchronization applications
  • KB17022 How to set up BlackBerry Desktop Manager synchronization settings

  mwerner wrote:

  3 secure wipe

  Some time ago, in another section, I was told that it would probably be necessary, if a Blackberry into a movement of one BES/BPS server to another, to wipe the device and then turn it back on.

  Wipe the unit would, I guess, delete the personal data, hence the master back to the top and restore operations.

  What a wipe erases exactly (and what don't we not delete)?

  Hmmm... I'm not sure on the migration of one BES to the other, but I know that a WIPE has no effect on the it policy. I don't know if the migration to an another BES replaces the policy of IT or not. Nevertheless:

  • KB14058 How to delete all data and applications from BlackBerry smartphone using wipe Handheld
  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/remove-it-policy-from-personal-PHO...

  mwerner wrote:

  4. What is (re) activation after a wipe?

  Wiping the Blackberry does include eliminating the activation information (I guess for that), it seems that I have to reactivate with my ISP (Verizon, in my case), correct?

  Now, I won't do this 3 times a week, every week, but can I reactivate my Blackberry as I want? I just call Verizon like I did at the beginning?

  Reactivation as with the carrier. For the Association, is a lack of prejudice no-fault to reactivate with them. Simply dial * 228 and select Option 1 (then again and select Option 2). You don't really have to call and talk to them because your BB is fully registered on their network the first time you activate... on CDMA networks, there is much more "hardcoded" into the network (where the greatest difficulty taking CDMA devices and use them on another CDMA network).

  I hope this helps!

• BlackBerry Smartphones Blackberry 8700 c not get internet

  Hello

  I hope someone here can help me.  I have a blackberry 8700 c that I bought at cingular/ATT now, a couple of years and 3 days ago, I lost internet coverage.  I spoke with technicians ATT & finally got referred to as BB technicians & nobody could solve my problem.  I have made at least 10 battery tire & did a hard reset, wiping clean all & starting over.  Nothing has worked.  My phone works, but does not sound & light is sporadic, jump for several hours & then back on.  I have been sent new books/registration to the service several times & ATT even took me off their program & restored me.  All to nothing does not.  Here is the message I get:

  With the ATT Navigator:

  Last update: finally got my internet back, but not thanks to support from AT & T.  Apparently, it was the deep, dark secrets while adding a new Tower & once they got that up & go that my internet is back.  Why they just could not have told me the truth & saved me all the stress of thinking my phone crashed is beyond me!

  Many thanks to everyone who gave me advice.

• Smartphones blackBerry suddenly without ringing and no alarm?

  any ideas how can I fix?

  I'll have to rely on vibrate to notify missing texts, but calls and emails due to any notification etc.

  Hello and welcome to the community!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• Notification LED Smartphones blackBerry for missed calls BB bold 9700

  is there a way to make the led flash light when I have a missed call? and

  Key your green dial to enter your call log > Menu key > Options > Call Logging.

  Now, check missed calls and save.

  Your missed calls will appear in your Messages folder and take on the notification that you have defined

  DO NOT WORK to MAKE THE led lights. It's an icon of msg appear but no light!

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  You can also change the frequency of the flashes. I noticed on the standard flash sometimes, I look at the phone and I turned away before flashing. So now I have it set on every 2 seconds so I can't miss it.

  The missed call led alert, I put in what they call 'disco' which flashes all colors in quick succession. Can't miss it - but don't forget to put your phone in night mode when you sleep, otherwise you end up with a flashing room in the middle of the night which is not very pleasant.

• Drop calls and the screen changes while I talk to who puts me on mute

  While I'm talking on the phone and now to my ear, the screen will switch to the keyboard on the screen and I can hear the other person but they don't hear me. I can click back to the call in progress, while it works. In addition, the phone hangs up on several occasions. Sometimes the phone ends the call within 5 seconds of me being on the phone and sometimes up to 3 times in a row. I was wondering if there is anything I can do to fix this. Thanks for any idea!

  IMO there is no excuse for this type of problem in a phone.  It's really maddening when Verizon and Motorola to ignore it.  However, I suggest that you try the app Screen Suite.  I used to drop calls constantly.  This thing has fixed this particular problem.  I don't think this absolves Verizon and Motorola to provide their own dose, but it helps.  Try it and let us know how it goes for you.

• Sync of Smartphones blackBerry with vista calendar and address book

  Hi, I am new to the Blackberry curve 8310 and Windows Vista.  I can't get my info from my Blackberry to engage contacts and the timing of Vista because it is not recognized by Blackberry.  Any suggestions are appreciated!

  Hello. I am afraid that I did not understand all options regarding the synchronization of my 8310 with Vista calendar still; However, I had success sync my Blackberry with Contacts in Windows Vista, the other day.  After you load the Blackberry Desktop Software, go and click on synchronize, and then click the Configuration tab.  On this tab, click on the button "configure Synch... ».  This brings you to a screen that allows you to choose which office program you want to use to synchronize your info.  Select address book and then click on the "Settings" button... ».  Select Microsoft Outlook Express and click on "next >".  Select what kind of synchronization that you want to perform (if you want a clock 2 channels or just for the synchronization from your phone to the computer or the computer to the phone) and click on "next >", and then finish.  Go out and return to the Configuration tab, click the Sync tab and tap sync now.  Even if you have selected Microsoft Outlook Express for synchronization, to synchronize automatically with Windows Contacts for Vista.  (Or at least mine did).  I hope this helps!

• Curve Smartphones blackBerry, loss of messages and call history

  I have a 08310 which has worked fine since O obtained (~ 2 months ago).   Yesterday I selected messages and a lot of messages was gone - nothing as simple as all messages before a date missing speciifc - many since that day and a lot of old, some were SMS, some were emails - from several hundred, I found myself with about 30!  Also the call log was gone and the phone seems to be running slower than before (lots of hourglass).  Today she again lost several messages and deleted call log.

  Turned off/on power no joy. Remove and don't replace the battery no joy changed the themes once again no joy.  The slow running seems to have improved, but I have no idea where my messages go and have no idea if this happen. Don't know about you but I lose confidence when such things happen.

  No one knows what could be causing this and how to prevent it.

  Phil

  Hi, glad to see the number to about 50%,

  You should be good to go!

  Some versions do not have the memory manager, you default on your device, you are!

  Also counsel, before doing backup and synchronization, make sure that your memory is in good shape,

  It will reduce the problems.

  Thank you

  Please take a few minutes to solve the thread, OK?

• Smartphone blackBerry, deletion of texts and call log

  I got my bb pearl 8100 during approximately 8 months and so far it's been great.  in recent days it has been automatically delete my texts and mms as well as my call connect.  I removed the battery for a few minutes to reset if all goes well.  I also double checked the settings and remove selected 'never '.

  does anyone else have this problem?  all solutions?

  Thank you!!

  Hi and welcome to the Forums!

  Your timing is excellent! I just did a search for this from another user on another area of this forum. Here's what I found:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB14213&SLIC...

  I hope that helps!

• BlackBerry Smartphones BB9900 not receive calls and phone locked on the previous disconneted display screen

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  Always start with a battery pull when things do not work correctly with your phone.  Remove the battery while your phone is on, then replace it.

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• Smartphone blackBerry 8700 c free themes and how to install

  I'm sure I already know how to install themes, but also a clarification I use the Desktop Manager and install themes through application loader right?

  Also where to find free themes. I've been looking around and can't seem to find a.

  You can download them via the Desktop Manager, free themes, I had just google that.