Smartphone blackBerry, opening of wav files attached

I have an Ooma phone system which automatically sends a wav file to me to any message received. I was unable to find a way to open the attachment in my BB "BOLD". I can highlight the attachment and tell him to open, but then I get a "can't open the type of file" error message. Is this something I need a third-party software? If so, any suggestions that you?

Hi Otto and welcome to the forums!

This refers to the unit of Cisco, but the important part are the codecs used to generate the

.wav file. You can run this past you guys of telecom:

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15191&sliceId=SAL_Pub...

Also if you have configured as a BES (company law) phone, this may apply.

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12919&sliceId=SAL_Pub...

Thank you

Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you 

Tags: BlackBerry Smartphones

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