Smartphones blackBerry 9780

Hi, I had a problem with my old sim card n now inserted a new sim card - and I lost all my information - is there a way I can retrieve my contacts, my bb contacts, my photos, my videos and pictures.

Hello and welcome to the community!

The steps you describe, a device WIPE should not have happened... I can't guess so why all your data has disappeared, but nevertheless it is. Thus, the only way to recover is to have done so before a backup through one of the many FREE tools that BB provides and now do a restore from those. If you never used any of these FREE backup tools, then simply nothing to do. You can learn more about all of this via the help link in my sig auto on this post.

Good luck!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones BlackBerry 9780 - screen early failure - what should I do?

    I have a BlackBerry 9780 which I bought from a friend who has improved his own phone.

    I would have gone directly to a BlackBerry of any sort of tesco on contract, but the situation at the time made it difficult.

    I started my contract with O2/Tesco with a Samsung BlackBerry look-alike.  A few weeks later, I bought a BlackBerry PlayBook and realized that get t as the most out of that I also had to have a BlackBerry phone.  Tesco wouldn't let me exchange the samsung I have been more than a month in contract with another 23 months to go.  Then buy the 9780 at my companion, it was really the only option.  Tesco sorted guys my BlackBerry connection for me - fair play to them, they were superb!

    I gave the wife the Samsung!

    The 9780 has been great.  I've used it since about January/February of this year.  My companion had sent it to a repair/refurb, (of course, the central navigation button was faulty), before it was sold to me.

    I noticed that there is a small area that was black on the screen, it looks a bit like a diagram of rorschash, (it is the best way to describe it).  I happened to be in the other day from Maplin and I showed it to a guy who seems to be very well informed.

    He believes that the screen is depixelling or words to that effect.

    I need it to last at least 18 months until my contract is in place, and then I'll renew and get another.

    What is the best couse of action?

    Hello

    as far as I know, the dead pixel or black spots will be little bit greater over a long period of time.

    9700 & 9780 are tough phones, is one of the best Blackberry produced, but he has a weakness

    that is the screen / lcd screen. Sometimes, it gives you a black spot, dead, blank screen of white or black blankscreen pixel.

    the replacement are normally made in China, they have different qualities.

    so make sure that if you take it to a local repairman, you are given a minimum of two weeks guarantee

    It is only a 2 minute job for replaces it, simply remove the 6 screws and 2 clips

    but the problem is that sometimes you do not get a good replacement.

    Once I tried 5 screens before I get a good.

    and once you use a replacement screen, ready to be replaced again after 4 to 6 months if your unlucky.

    Here's how its done

    http://www.YouTube.com/watch?v=t2xkr15QQkY

  • BLACKBERRY Smartphones blackBerry 9780

    Friday (May 6, 2011), I've upgraded to a BlackBerry 9780.

    May 11, 2011, I handed the phone to Vodacom Westgate J as it was freezing and does not make or accept calls. Phone shows full signal and the name of the network.

    They sent to Cresta to repair.

    May 17, Westgate Vodacom has replaced with a new phone.

    On 19 may, I showed Vodacom Westgate as the phone again had the same problem as the old. We turned off the phone and he did and accepted calls.

    May 22 I had to reboot the phone to use it.

    On May 23 I talked to Vodacom Westgate and they said I can bring the phone and they will send it.

    This morning may 24 I handed the phone to repair and he was again sent off for six days? s.

    Now, someone has a theory and that the problem with my sim card (a card that works in my HTC, my previous Nokia and Ericsson, all smart phones).

    Nobody at Vodacom can give me South Africa Blackberry contact numbers so that I can tell them that I think they are dumping obsolete phones on us.

    And thinking that Blackberry users think that it's the best thing since Jell-o was invented, wait until they get their hands on the BlackBerry 9780 and find it is the closest thing to hell.

    You bet that BlackBerry 9780 is a dud, but you want to keep under wraps because you're afraid of losing customers

    insurex wrote:
    And thinking that Blackberry users think that it's the best thing since Jell-o was invented, wait until they get their hands on the BlackBerry 9780 and find it is the closest thing to hell.

    You bet that BlackBerry 9780 is a dud, but you want to keep under wraps because you're afraid of losing customers

    You bet you're wrong. It really is the best thing since sliced bread. The Frost is past.

    During your registration to this Forum, and when you have accepted the EULA, you would have noticed that specific to the notice that it is a community of users support forum. We are not be used RIM/BlackBerry. We are users like you (well, not exactly like you) who love to help others get the most out of BlackBerry, because 90% of problems are often questions of the user that can be fixed with a click or two on an option.

    So, your SIM card that works in your Nokia, HTC and Ericsson... you should get the NEW card SIM of Mr. J Vodacom Westgate, or they should just trade for you. The 9780 is quite a bit more advanced that the devices that you have named, and the SIM card must also be the latest they have. Even though a lot of SIM cards are similar, it is separate technical differences between even all SIMs that are rated as 3 G SIMs, because as a technology, then make the SIMs.

    I get the camera back that you gave to, or require a new unit. There is absolutely NO reason to send a new unit less than a month, to make repair. Most likely, he needs a new SIM card, and/or upgrade the operating system to the latest official version.

    As you bought the device of Vodacom, your contract for technical and warranty support is with Vodacom, who then will escalate issues to support technical level RIM. If they don't you should ask. It isn't a phone number to call, he will manage the transfer and climbing.

    If you need help with the software upgrades, ask to your, we will help. Just to come here to complain won't get you anything other than get it off your chest. If you don't want, done.

    Good luck.

  • BlackBerry Smartphones BlackBerry 9780 without camera in Singapore release date

    Hello

    I would like to know when will be the BlackBerry 9780 without camera be communicated to Singapore?

    There is no camera version 9780. Pre-order to spider88.com. Take a peek inside.

  • BlackBerry Smartphones Blackberry 9780 keeps continuously restarting without booting.

    Hello guys,.

    I have a Blackberry Bold 9780. It was working fine until this morning until what I installed an update for the application of the Tube map. After that it automatically restarted and has been permanently by doing so without even entering the operating system once. In other words, it just keeps restarting itself without actually starting. I tried to enter safe mode, even that does not work!

    Any suggestions as to what should I do next?

    Thank you very much...

    If safe mode does not work. Reload your OS. Read this article. How to perform a clean Windows for BlackBerry Device Software reload.

    Good luck!

  • Smartphones blackBerry 9780 - sudden loss of autonomy

    Hi, I use a Bold 9780 on OS 6.0 Bundle 2534.

    I use my phone for a little less than a year and usually my battery life after one day of use will be about 60%, after a full day of use, but recently, before the end of the day that my battery life would suddenly jump about 50% all the way until it says that the life of the battery is too low for radio use and so the radio is turned off. What should I do about it?

    Thank you.

    It is a classic sign of a loan from Li - ion (as used in BlackBerry phones) for retirement.  Lithium-Ion batteries are slowly fading, they almost all Pack into all of a sudden.  I would say it is time to go shopping to the battery.  Usually, you should get a few good years of one of these batteries, but it shows signs of him take his last breath already.

    I hope that helps you.

  • Smartphones blackBerry 9780 nine BB does not connect to wifi + other hardware issues

    After using a BB 8100 for three years, I got a new BB 9780 April 15, 2011. Since then I traded this 8 BB9780 (Yes EIGHT times) for various reasons of material (keys not working not) to wifi camera connectivity and repent gel, too much to list.

    I don't post often, but after all I've been though I want to make people out there to know everything they can end up with (lemons). I think there's a lot of people out there be silent or just ignoring the problems they have with their latest 9780 s BB.

    I personally am extremely disappointing with this RIM product however I'm stuck with a BB just because of the environment inherited from the old BB - otherwise I would have jumped out of the world of BB with zero regret (after being so happy with my old 8100 for 3 years) and enterprise configurations.

    Now that I'm stuck with it I always get the wifi connectivity problem to deal with. I must say that I am good enough art to find the settings and configuration of the device.

    I have a Belkin wireless router, which works very well with 6 other devices via MAC address wifi controlled environment. Connect my BB ON and OFF for this network. Current is plugged is sometimes not. I have the wifi symbol showing that is connected but when I want to access the internet, I get the message saying "the network is currently unavailable" and "there's coverage insufficient network in the process ask you" (that's when the network Mobile option turn it off to test the wifi only).

    Can anyone tell how to solve this problem.

    FOR ALL THE BB9780 out there with wifi problems.

    This looks like a problem specific to the BB users who have transferred their plan of an old BB without a new BB with wifi wifi built in.

    When you make this transfer you SHOULD ask your provider (ROGERS in my case) to change your data plan for a completely new rather than keeping your old BB data plan. You don't have to worry about the price. Just get the plan that they send Activation Message and Service directories then you ask them to get back you on your plan on the other if you care about the price difference.

    It sounds like there is a glitch in the BB server on (specific to the OS6) BB browser and the browser will not allow you to access the internet without this thing - actuall does but on and off.

    WiFi works like magic now... after a time to 7BBs I'm back as defective, that it's about.

  • Compatibility of the 5 OS from Smartphones blackBerry 9780

    Hi, I'm a newbie here...

    lets get to the topic

    I got my new 9780, but I very disappointed with OS 6 on his works, and I decided to change it to OS 5... I prefer...

    My question is, is there any problem if I downgrade to OS 6 to 5 OS?

    THX...

    Sorry, it is not possible. The provided 9780 with 6.0 so there is no 5.0 avaiable for this software to get down you to. You're stuck on 6.0, like him or not.

  • Percentage of Smartphones blackBerry 9780 on symbol

    Strangely, the percentage symbol (%) disappeared from the list along with a few others. Please help me to restore it. Thank you

    Can't you just click SYM & then P to get it even if it is not displayed?

    You're on the * game 59-1 tank?

  • Smartphones blackBerry key-separators in lines of money / is it a Bold 9700 or 9780?

    Hello!

    I ordered the Bold 9780 but I'm afraid, I had another model delivered instead (most likely the 9700). As they are almost identical in design, I have a very specific question on these 'key - separator lines' (don't no how else to call). I mean these horizontal lines between the rows of keys.

    One of the differences in the design seems to be that the 9700 separators has MONEY. They are much darker on the 9780, and certainly NO money--and that's what I ordered actually.

    Here is an example, and the difference is clearly visible:

    http://www.Pocket-lint.com/news/106909-BlackBerry-bold-9700-vs-BlackBerry-bold-9780

    After much research (photos and videos), I believe these silver separators are a feature of the 9700. If someone here can confirm this? Or are there opportunities to get an official statement on this subject of BlackBerry itself?

    Thank you very much in advance!

    Welcome to the Germany

    Hey gary_young,

    Welcome to BlackBerry Support Community Forums.

    The BlackBerry 9780 smartphone is out with a silver and black design between the keys. An easy way to determine which model you use is to go to settings > system > about, as your service provider can verify this with the BlackBerry PIN.

    Some of the main differences are:

    Internal flash memory is 256 MB (BlackBerry Bold 9700)

    Internal flash memory is 512 MB (BlackBerry Bold 9780)

    3.2 MP camera (BlackBerry Bold 9700)
    5.0 megapixels (BlackBerry Bold 9780)

    Comes with OS 5.0 (BlackBerry Bold 9700)

    Comes with OS 6.0 (BlackBerry Bold 9780)

    I hope this helps.

    Thank you.

  • Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

    Hello

    I hope one of you whistle may be able to help me.

    I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

    Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

    App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

    (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

    He said: I'm running the latest version of the software, so I don't understand what is happening.

    I rebooted several times, no luck.

    I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

    No matter what valued Advisor,

    Thank you!

    Hi Mononoke,

    Cause 1

    4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

    Resolution 1

    The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

    1. Open the BlackBerry browser on the BlackBerry smartphone.
    2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
    3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
    4. Check that BlackBerry App World is located on the home screen.

    Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

    The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

    For more details see the KB articles below-

    • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65
  • Removal of blackBerry Smartphones send using accounts on Blackberry 9780 calendar

    When I get something in my calendar on my Blackberry 9780, it has three accounts.  I want to get rid of two of them, how?   I look everywhere I can think, but couldn't find an answer.

    Go into the Options.  Type "service books" in the search bar.  Delete books cical service for calendar accounts, that you do not want to have on the device.

  • BlackBerry smartphones my 9780 is constantly freezing

    My 9780 is constantly freezing. A battery pull is all I can do to unlock the device, but it still freezes quite quickly.

    If I turn on the phone and check the messages and social feeds the phone usually works normally until I stop.

    Once I hung up, or put it in my pocket it freezes.

    The only case where this problem occurs, is when I have the phone connected to my computer.

    Can I have the phone while charging through the outlet and it freezes, but it never happens when I am attached to my computer.

    It of extremely frustrating and left me without a reliable way for people to join me.

    Here is the info abot the version of the software, applications and free space:

    Info on the device

    Your carrier: Mobilicity

    Model information and the version of the OS (go to settings, then Options, then):
    BlackBerry 9780
    6.0 bundle 863 (v6.0.0.285, platform 6.5.0.54)

    Add top to profile you if you don't wat to type in all the time.

    Apps and free space
    ACEs Classic Cribbage
    King of FREE backgammon
    Bejeweled - with the Compliments of BlackBerry
    BlackBerry App World
    BlackBerry Application Center
    Identity of blackBerry
    BlackBerry Maps
    BlackBerry Messenger
    Confrerencing Mobile blackBerry
    BlackBerry Podcasts
    BlackBerry Protect?
    BrickBreaker
    Browser
    Calculator
    Calendar
    Call the command blacklist Lite
    Clock
    Contacts
    Documents to Go
    Configuration of messaging application
    Facebook
    File Explorer
    Google Maps
    Google Talk
    Help
    Home screen
    Klondike
    Media
    MemoPad
    Messages
    Options
    Password Keeper
    Password Lock
    Phone
    ScoreMobile for BlackBerry
    Setup
    Slacker Radio
    Social RSS
    Sudoku
    Tasks
    Texas Hold'Em King 2
    TTY support
    TuneIn Radio
    Twitter
    Voice dialing
    Word Mole
    YouTub

    Space free 219,5 MB

    File before and after a battery to remove/replace. (Go to settings, then Options then status): 230349846 bytes

    A battery pull fix your problem?

    Yes - it's the only solution, and there short duration

    Hi all. Break up, I told my boss what was going on. He said that he is on his 5th BB, and he has had similar problems in the past. He told me that his problem was resolved by removing his press card. Something about this has been cause of conflict in operating system

    I removed my media card & 3 hours later my BB is still running.

    Thank you for your comments!

  • Dead pixel blackBerry Smartphones and the problem with the case of my BlackBerry 9780

    Hello world

    Recently, I bought a BlackBerry 9780 by Vodafone Spain (23 December) and I found a few problems.

    One of them is the presence of a dead pixel in the upper right and the feeling of the case a little weak in the left side that, when you touch it you can feel it creaks a bit.

    I would like to know if the warranty of BlackBerry or Vodafone Spain will cover this problem or if some of the new users of this model of BlackBerry noticied some of these problems and knows how to solve this problem.

    Sorry if they have problems with spelling. My usual language is Spanish .

    Thank you very much.

    A dead pixel is a hardware fault, and there is no miracle for her.

    Check if you can get a replacement.

  • Smartphones blackBerry REBOOT

    Hi I have a bold 9780 and she seems to have a lot of problem
    it restarts automatically, even when the phone is at rest or during use. Then the battery light automatically fills even when it's not plugged in any supply of electricity and other times shows full charge even when the battery is empty, and this is evident when I reboot the phone by removing the battery. I even updated the phone software and changed the battery, but its does not work. Help, please!

    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charge battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem. Note that 'new' and 'well known' are not necessarily the same thing... Although rare, that a 'new' battery may be defective. The best way to do this test is to find an identical BB which has no problems... trade in batteries and see what happens.

    In addition, I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    Good luck and let us know!

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