Smartphones blackBerry 9800 by my company had IT locked admin

Similar Questions

• BlackBerry Smartphones Blackberry 9800 - file access slow - Please HELP

  Hi all

  I'm new to the Forum of blackberry, but have used a bberry for years... I bought the new blackberry 9800 and love. But lately I had problems when access to the records of the unit, it's the situation.

  1. click on the Applications folder-> perfect 2-3 seconds to open-> go back

  2. click on the Applications folder-> open-> go back 2-3 seconds (repeat 3 - 4 times)

  3. click on the Applications folder-> 10-15 seconds to open - > back out (lock device or wait a minute or two)

  4. click on the Applications folder-> perfect 2-3 seconds to open the folder

  As you can see, you access the slowest records, he gets this is not limited to a few files but it also seems to slow down the entire system, I removed almost all of my applications on the phone always have this problem. I have a lot of free memory. So far, I have tried

  1 wipe device reinstall everything (problem returns after a day or two)

  (2 wipe device reload OS, reinstall any problem comes back after a day or two)

  3 will try tonight to reset the device, reinstall the OS, remove information from the user to the BES snack Server some strange permissions are pushed back, or a corruption of the database, reinstall only a small subset of applications that worked well on the blackberry 9700

  The only thing I can say is this started happening in installed an app from app world called "Server Monitor" I don't know if that's the problem...

  If anyone has any ideas please, I'll Sling that thing off the wall if it continues to be

  OS version 6.0 Bundle 695 (v6.0.0.246, platform 6.4.0.105)

  A battery Pull does not solve the problem...

  Thanks in advance

  Al.

  updated my blackberry to the latest version of the operating system and works perfectly now

• BlackBerry Smartphones blackBerry 9800 - scroll

  I'm unable to scroll before the initial screen in applications like facebook etc etc.

  Hello!

  Each time a random strange behavior or slowness comes, the first thing to try is a proper reboot:

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.

  See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this isn't the case, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• Bb to Smartphones blackBerry 9800 torch cannot connect to the network

  Hello

  I saw this topic already raised by users of other phones and I tried the suggestion as take batteries for 30secs, reset the default wireless settings and both do not work.

  I just recently got the blackberry torch, and that the wi - fi used to working sound suddenly stopped working.

  Any help and suggestions would be very appreciated

  Thank you

  Hey imska,

  Are you able to connect successfully with other Wi - Fi networks? If so, you may need to contact the manufacturer of your router for configuration settings.

  Thank you

• Blackberry Smartphones blackBerry 9800 torch - add a gmail account

  When I try to add my account gmail system indicates that my address e-mail and password are not valid.

  I am absolutely sure that I put in the correct information, as I use it at the same time to access utube and google

  Hello

  You have BIS?

  You must disable google portal, the Stirrup "double".

  Concerning

  Note: Text translated with Google translate

• Smartphones blackBerry 9800 adds prefix not all contact numbers

  New torch bought in Australia adds the N86 at the beginning of each of my contact numbers when I call/message from them. Thus, the contact number 04xx yyy zzz becomes 864xx yyy zzz. Being the country code for the country of the Chinas, I think that my phone is from China? How to stop the phone to add the prefix? Operating system is 6.0.0.668

  Hello rich001

  Welcome to the constraint of the community!

  To correct this setting on the phone, please try the following steps:

  -From your home screen, look for the icon Options

  -Choose call handling in the list of menu

  -Choose the smart dialing and choose the correct area code.

  Please let us know if this solves your problem. Guilbert

  Ron

• Smartphones blackBerry 9800 torch

  trying to access the text messages and I get java untrapped exception. lang.index off-limits exception. can someone help me

  Have you tried to reboot the device > remove the battery for 15 seconds, then reinsert it. See if the problem persists.

• BlackBerry Smartphones Blackberry 9800 - unlisted number?

  When I call people, my number PRIVATE. How can I non-prive it?

  Press your green dial key to open the call screen.

  Press the Menu key > Options > in call setup > restrict my identity = NEVER.

  And save.

• Smartphones blackBerry browser session lost after the phone lock

  
  

  For the general interest, my question has been answered in another forum
  Options > Security Options > encryption and ensure that people with reduced mobility.
  In my case Options > Security Options > General settings - I changed the content Compression and Protection of content to people with reduced mobility.  I feel that everything I had to change was the Protection of content, but I did both...

• Layout data Apn update for BlackBerry 9800 torch blackBerry Smartphones.

  How can I update my data set Apn on BlackBerry 9800 torch? Because I am on the plan to talk about AT & T, but on the compensation plan as you go the phone as no mobile network, but I have to use wi - fI because of the $ 50 package unlimited is just talk and text, so I try to go to 10 net because unlimited and text and web and I have the unlocked code so I can take it to the net for but when I net 10 Web page and they say that I need to update data of AFN that affecting the phone will just work, someone help me, even if I have someone else 10 net, just to make the phone work 100%.

  Hello!

  Here is a KB with the instructions:

  • KB05327 How to set the parameters of AFN on the BlackBerry smartphone

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Smartphones blackberry torch 9800 - slow

  my blackberry 9800 runs very slowly - the ' clock (hourglass) lights up as soon as I make a entry any. "

  all recommendations and the upgrade of a flashlight to 9810 blackberry would solve the problem-

  How can I make sure that applications are not runnung in the background?

  I love the 9800 series (touch screen and keyboard)

  First thing? Check the file without Options > status, what is the number to the free file?

  Now, leaving the device turned on, remove the battery from your device, hold a minute, to replace and restart.
  What is now the free file?

  Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

  And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

  Other links to read:
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...

• Wifi blackBerry Smartphones blackberry world problem

  I had a blackberry 9800, Saudi Arabia bought and now living in Egypt, I read a lot but did nothing useful so I come here to ask something useful on the global problem of wifi Blackberry UPDATE is my BlackBerry 9800 AND I need a permanent solution. HOPPFULLY u is going to help, thanks (Note: don't tell me to remove the battery)

  Hello guys and blackberry admins of customer support, I am really pleased to write today not as usually, I got my phone for a month, REPORTED a lot about the message in the world of blackberry who say "connect to your wifi and try again" while I use it already, I SOLVED it in a month, while the blaclberry support center has not helped me at all , so I wanted to share my happienes with ppl who got the Issos healthy of mind, JUST remove your Backberry universe and download again, thank YOU, I am not enjoying any help, because nobody helped me, hope it works

• Heating of the smartphone BlackBerry Curve blackBerry

  I have a BlackBerry Curve 9320. I had problems with it recently. Always charge my phone when it is turned off. During the last 3 days, I noticed that it will heat when I'm asleep and use do not, and it only takes a few hours for the battery to be drained. I'm sure that no app runs in the background, no updates, I always perform a hard reset. Can you help me please? Thank you

  Hello tintintin23,

  Welcome to the Forums of the BlackBerry Support

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or during loading or if the applications are running in the background. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

  Also always try to properly close the Applications - avoid using the end key to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at these Article I hopeit will help you a lot to overcome your problems:

  KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

  ___________________________________________________________________________

  Hello

  On your home screen to Options > device > advanced system settings > BlackBerry Smart Analyzer > run the test from the battery to find out about the issue.

  Or on your home screen to go to Options > device > application management. Move your trackpad right or left it shows CPU Usuages, it will at least give you an idea what application is the use of your resources.

  Check and see if any application is responsible for the problem.

  Question of observation on our BlackBerry battery cover them charge, are lithium-ion battery it won't take too long to load, it can reach a full charge (100%) within 2 hours. If your camera takes too long while you have connected to a wall outlet has a good and constant power. Or you can visit your service provider to check if this is a hardware failure.

  VIA | prince2012

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/still-heating-up-and-battery-drains-out/m-p/...

• Handset of blackBerry Smartphones Blackberry curve guard reloading

  My new device of blackberry curve guard reload as soon as its finished his starts again, I can't do anything with it.  Help, please!

  Hi karenbellaby

  Its OK! When you go home follow these steps posted above if that fails try to start your son on SafeMode device ask your son if he had installed to any application if so uninstall that device and see if it stops to restart itself.

  Let us know your results.

  KB17877  How to start a smartphone BlackBerry in Mode safe

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Smartphone BlackBerry Bold 9790 - error 603 & constant restart loop.

  Hello

  I just got my phone upgrade a Bold 9790.

  I used COMICS (version 7.1.0.32 - Bundle 33) from my 8520 curve old (V5.0.0.1036) to the new "BOLD". Or at least I tried... Everything went well until downloading the data and I finished with a white screen with an error "App 603" and there is nothing I can do because it constantly goes into a reboot loop.

  I'm looking around and there are a lot of suggestions on the reinstallation of the OS, which I don't mind as it's a new phone anyway. Problem, it's that the BDS does not see the phone now so reloading in this way is a no go. I can't exit the white screen on the "BOLD" either...

  Other solutions?

  Thanks a lot for any help

  Hello Nats Ascot

  Welcome to the community

  If your device is not detected by the BlackBerry Desktop software, so you had to force the detection of your device by using the application loader. Take a peek as this Knowledge Base:

  KB10144 How to force detect the BlackBerry smartphone using the Application Loader. 

   

  Please try it and let us know. Additional information:

  KB23954 'App Error 606' is displayed on the BlackBerry smartphone. 

   

   

   

  Prince

  ________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.