Smartphones blackBerry BES or BIS?

Similar Questions

• Smartphones blackBerry BES/BIS and two phones

  I have two phones, a BlackBerry "BOLD" and Apple Iphone 3g.  Is it possible to get my BES email on both phones.  Somedays I carry the BlackBerry "BOLD" and somedays I carry the Iphone 3 G.  Tips, ideas, advice or tips are welcome.

  I have the BES/BIS on "BOLD" data packet and data package IPhone 3 g with Blackberry Connect for the mail of the company.

  Thanks in advance

  If your company supports Activesync and BES so technically you should be able to synchronize two devices.  Simply enter the Exchange settings in the iPhone and you'll be ready to go.

• Smartphones blackBerry again: Service BIS BB via Wifi

  Sorry to raise this issue again: my BB 9900 doesn't commuicate with BB via Wifi (v7.1.0.523), Wifi is turned on (and connected), data (BIS) is activated, the mobile is turned off.

  Neither browser e-mail or BB Messenger work, but for example App World or Dropbox do!

  Thank you in advance!

  E.

  sdgardne wrote:

  By reading through our discussion, I think that you still not answered my first question at the top:

  sdgardne wrote:

  Under these configuration settings, what is the status on manage connections > Services status, of the BlackBerry Internet Service? If it is "not connected", then indeed it does not correctly connect via WiFi.

  Thanks to continue!

  Indeed, it says: "not connected"!

  In addition, you previously suggested that you bought your BB separated from your business, which can complicate management. But, in general place of origin of purchase is then responsible for all warranty on the hardware level issues while the carrier remains responsible for all service issues... and all I can say, it's a matter of service. If other things work very well via WiFi, and it of strictly BIS services that aren't, so in my mind would it be a service rather than a problem with the device.

  You are right, but in my experience, mobile service providers are hardly interested in WiFi problems as it is not their case (in a double sense).

  But another thought now crosses my mind, especially now reading what you posted as your source of BB's do not your carrier... is this BB now, or has it ever (even to leave before you got it), associated with a BES environment? If Yes, then it could be a latent policy onboard blocks access WiFi... see this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  It shows 'no service '. I got through an exchange of warranty 2 weeks ago, and it should have been completely new (I hope).

  Good luck!

  Thank you nevertheless!

• Expain of Smartphones blackBerry BES please

  Hello

  I have a Bold 9700 in Germany.

  Im a user private, i.e. did not get my camera to work or something like that.

  I have a data plan and use the BIS.

  My question - what exactly is BES?  Do I need? What do I need to?

  Thank you

  Hello

  BES = BlackBerry Enterprise Service (or Solution or server). It is a server, usually hosted in a business, which facilitates messages between the corporate messaging system (for example, Exchange, Notes, etc.) and the BB company

  BIS = Blackberry Internet Service... service, hosted by the carriers/RIM, which works like the pipeline linking personal BBs in the face of internet messaging systems (Yahoo, GMail, POP, IMAP).

  BES can provide synchronization OTA of e-mail, calendar, contacts, etc. BIS offers e-mail only (except in specific circumstances with GMail and Yahoo). With the release of BESX, I have a suspicion that hosted BES will become more common for personal users.

  Hope that helps!

• BlackBerry smartphone BlackBerry Curve 8520 BIS not connected

  Hello

  I got a BlackBerry Curve 8520 at work for some reason, my BIS does not work, it says not connected and I can't seem to fix. The here's what I've done so far.

  1. checked with my carrier (MTEL.BG) I have all the necessary data active serivices.

  2 rebooted a few times handheld (battery pull and waited 30 seconds).

  3 Resed to factory settings.

  Tried to register my device using host Routing Tables (the table is empty), but nothinh happens.

  Called tech support and they attempted to register my devide without success. They said that my pocket computer probably have a fault and replace it.

  Somehow, I think that my carrier or my own missing something and this should be fixable.

  Any ideas?

  EDIT: my phone signal is still on board, but I noticed that colleagues (with BIS job) have EDGE instead.

  Thanks in advance!

  Cabeza2000 wrote:

  Thanks for your reply about THS... I know that other guy managed to do that, but nothing for me. It can have any relationship with the fact that I have on board and that they have on BOARD?

  100% directly related.

  Overall, honestly, it's your carrier which should solve this problem. If you bought the BB through the carrier and they can't or won't to solve it not, then by all means in their recommendation of replacement.

  Good luck!

• Smartphones blackBerry BES and POP/SMTP

  Hello

  I use BB Bold9000 and my e-mail server is POP/SMTP.

  POP/SMTP work on BES?

  Thank you

  No.... BES is designed to integrate with specific enterprise-level e-mail environments. See this KB.

• BlackBerry Smartphones BES and BIS emails for display separation

  Just bought a Bold 9000 (my first BB) and very disappointed that separation of BES and BIS emails is not a standard feature. BES can be displayed via the files of common messages that shows everything, including BIS emails/SMS/IM etc. BIS messages can be seen in their respective folder (i.e. yahoo/gmail)

  There is a product like know empower (http://www.getempower.com/)is a PURCHASABLE third party product that is supposed to separate the mails, but it is certainly a good way to provide this functionality as part of your product that I won't have to sift through all of my emails and understand those who are BES/BIS.

  Empower the BTW does not work on later versions of the o/s of BB and this means that the "BOLD" is assigned. Come on guys, the sort...! Either buy empower and integrate into your device where it can be updated with your resource ample or build something that focuses a bit more to the needs of the customer.

  BES 4.1.5 gives you an option to separate BIS and BES mail. Also the sms/mms can be separated as well.

  http://www.BlackBerry.com/BTSC/KB15003

  Separate SMS: http://www.blackberry.com/btsc/KB12774

• Display of blackBerry Smartphones only BES - no available BIS?

  I just bought a storm (1 BB never) of SFR (vodaphone) France. I have trouble to configure an e-mail account.

  There is no BIS showing. I visited the bb europe site to create a new account, but it says that my storm has not been saved?

  When I look at the status or BES or BIS is connected.

  Maybe I'm a bit thick, but I thought when you have bought a phone and paid for business correspondence that it would work right?

  Where I'm going wrong?
  Thank you

  Finally, I send them to work. I now have additional applications, more e-mail settings and BB browser.

  I spent some time with the technical support of French SFR, I told them that BIS was not connected (they had no suggestion) and then I connected via a download and reset.

  Apparently this should all have been done before in the store when I bought it.

  Thanks for all the help.

  PS 1 email was to warn me of an assignment here!

• BlackBerry Smartphones move BES Mail to another device

  Hi guys

  Im a beginner please take it easy on me and if I left out info to help the problem, please forgive me.

  Our MD has a Blackberry smart phone on another network (lets call it Blackberry 8300) we did an upgrade on all new devices and cause is on a new network and the Blackberry "BOLD"

  I know that BES does not affect the sim card.  So on the new device, everything works except the mail that is BES not BIS.

  Our BES server is in Germany. We are based in South Africa

  How can ensure me that mail will go to the new?

  I have Desktop Manager v5.0 and in there, there is an option to swap devices.

  I did this and coppied all data everywhere everywhere but still no mail.

  Please tell me what I need to do to get this working.

  It's true. Once you set a password for activation of the account, and the user activates it with the password, all the stuff of BES will move to the other device.

• How are routed connections Wi - Fi? They are proxyied by BES or BIS?

  I'm trying to understand how the Wi - Fi connections are routed in Wi - Fi phones BB.

  First of all I am confused that there is an entry in the routing host for WiFi with address/port rcp.na.blackberry.com:443 table. Why is there a blackberry address? I thought that the WiFi was not proxyied through RIM.

  Then I read an article by knowledbase entitled "system requirements and support of Wi - Fi enabled BlackBerry smartphones. There, he says for the WiFi connection, you need
  -Routable path between the smartphone BlackBerry and Internet via TCP/IP Transmission Control Protocol/Internet Protocol () on port 443
  -Routable path of BlackBerry smartphone on the BlackBerry via TCP/IP router on port 4101
  -BlackBerry
  access to smartphone for the DHCP server and the domain name system (DNS) Server

  If this confused even more. Because I told the phone must be able to reach to the BES or the Internet (I assume that it is address of RIM in the table of routing entry host Wi - Fi) wireless.

  Then I read another of the knowledge base article titled 'Services via a Wi - Fi connection' saying 'a network of Wi - Fi enabled BlackBerry smartphone can establish
  a WiFi a personal Wi - Fi, a wireless company network
  network with a virtual private network (VPN) connection or a hotspot with a
  VPN directly to the BlackBerry router connection.
   
  So it says that you need a BlackBerry router VPN connection (I guess that BES) If you are a small business Wi - Fi network.

  Finally, my confusion reached upstairs when I read another article titled 'Direct web browsing' knowledge base which says

  «Direct web browsing allows BlackBerry smartphones»
  with Wi - Fi® technology to navigate the web through hot spots or at home
  Wi - Fi networks you connect to a BlackBerry Enterprise Server or the
  BlackBerry Internet Service»

  That said, that you don't have to join to BES or BIS.

  I'm totally distraught about how Wi - Fi connections are routed.

  Any help is appreciated.

  I got the answer.

  The article 'System Configuration required and the support of Wi - Fi enabled BlackBerry smartphones' refers to the configuration required to use Data Services BlackBerry as BES, MDS, BIS, BB Messenger.

  These aren't the requirements on applications for non - BB data services like 3rd party MI application trying to connect by Wi - Fi.

  If all goes well, it helps to address future confusions.

• Locked Smartphones blackBerry encryption

  I try to install the BlackBerry Protect, however need to disable the encryption, but it's blocked.
  I read that report to the BIS / BES.
  My carrier (Claro-Brazil), allows to have BIS and BES, I remember the company enable or not, but I can't remember where. Can someone help me? I need to disable this BES or disable encryption.

  GtOkAi wrote:

  Any... I just use my 3g, I need make this statement nevertheless?

  Hi GtOkAi

  If it's a device and you cannot disable encryption, you can try these steps, it will delete any previous policy on this device.

  But you did not answer if you're on BES or BIS / BlackBerry Internet Services on your account. You can perform these steps if you're on BES.

• Smartphones blackBerry calendar sync problems on handheld after download from 4.5 to Pearl

  I have download software 4.5 my Pearl, and now events calendar on my handheld won't synchronize with my desktop.  I reinstalled the software 4.2 on my desktop and have restarted, but it is not always sync right as your handheld still has 4.5 software.  How can I undo what I did to make my pocket calendar and my desktop calendar can be synchronized?

  Hi all!

  This problem is actually caused by the incorrect default service on your BlackBerry smartphone.  This article should be able to explain in more detail and instruction to fix it:

  www.BlackBerry.com/btsc/KB10374

  In addition, if the service bureau is the only service listed from your BlackBerry smartphone, this means that your handheld is missing your BIS service books email account.   The service books can be easily send from your phone smart BlackBerry or the BIS E-mail Web Site.  For instructions to return the address maintenance of your handheld, you can follow the article below:

  http://www.BlackBerry.com/BTSC/KB16383

  Have a wonderful day!

  EDIT: Fixed the link.

  BerrySmart!

• Switch to Smartphones blackBerry 7290 for 8520

  Hello, I'm swotch from my old BB 7290 to a new Curve 8520 using Desktop Manager v.6 but it always comes the error message "a fatal error occurred when updating the device software. Please try again ".

  My old and new devices are connected with a company server (Enterprise server synchronizes office e-mails with Microsoft outlook).

  Everyone guess what I would need to get all of my emails stored in my old 7290 to my new 8520? These emails are not present in Microsoft Outlook on my PC because I stored it in the BB 7290 only. Thanks to all who can help. Ciao.

  Hi John

  BES is Blackberry Enterprise Server, it performs the process for business customers that BIS (BB Internet Service) provides for us mortals its explained here

  http://CrackBerry.com/BlackBerry-101-Lecture-2-BES-and-bis-whats-difference

• Smartphones blackBerry Email help please!

  Hello

  Recently, I had to send my curve away from setting the led screen and received the same phone as a loan. She has set up my e-mail account and everything worked fine and dandy.

  Now, a month later, I got my blackberry back. The woman at Sasktel backed up the loan and restored it on my Berry. My bbm contacts, everything has been restored correctly.

  But I get no emails. Both my accounts are set up and all my previous emails are there until she me back on since the article ready to mine. How can I fix it? What I have to go to Sasktel and ask them to do?

  Thanks for any help and suggestions!

  Hi and welcome to the forums!

  Looks like the employee of Sasktel has not set up your active device on BIS.

  Try the links before for help.

  Thank you

  Bifocals

  Change of KB04322 the phone smart BlackBerry PIN in your BlackBerry Internet Service account

  KB00510  How to register your device

  KB11935. If you receive an error message when you try to change the smartphone BlackBerry PIN in your BlackBerry Internet Service account.

• Problem of synchronization for Smartphones blackBerry with several mailboxes

  We have a user who has Microsoft Outlook configured to display several mailboxes.  It seems that if there something from his Inbox to another folder within its own box mailbox, then this movement is well synchronized down to BB, but if he moves to within its own mailbox to another mailbox, then the move is not noticed , and the item is in the Inbox on his BB indefinitely.

  Two questions:

  (1) any idea how to solve this problem?

  (2) is it possible to force a full resynchronization of the box the mailbox to get it to the stage?

  Hi and welcome to the Forums!

  You did not say, but I assume you're on BES rather BIS/OWA. Therefore, you should study activation hard deletes:

  • KB04853 How to turn tough cuts on the BlackBerry Enterprise Server

  Good luck!