Locked Smartphones blackBerry encryption

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• Locked Smartphone blackBerry data plan

  Hello

  I recently received as a gift a blackberry phone that was bought from another country (Vodafone Spain). The phone is not sim locked and my Orange prepay sim worked flawlessly until I activated the data of Blackberry for the pre-payment plan.

  The problem is that I paid for the service of bb does not work (edge lowercase + receive not hosting routing tables)-I tried the battery pull, whipe, reinstall the os, etc. and eventually I wrote an e-mail to Vodafone Spain on this issue but have not yet received a response.

  After talking to my Orange dealer I was informed that the dealer of Vodafone Spain has remove my blackberry to their service of bb. If they refuse to help is there another solution to this problem, I ran through?

  Sorry for my bad engRish.

  They must remove the PIN/IMEI of their user database, there is no other solution.

  The device thinks it is still in use on the previous user account.

• Locked Smartphones blackBerry phone, cannot get contacts... Help!

  Hello world. I have a problem. went to verizon and they couldn't help me. My phone got wet (in the Pocket all raining) kept phone turn off after 3 seconds. When the phone is finally back, the ball should scroll to the top and bottom but would do nothing when you press down.

  I have a password on my phone so I hit the Enter key instead of use the ball. BUT... when I went to enter my password I discovered than the Q, P and DEL keys did not work. strange. These are the two keys to outer edge of each side of the phone.

  my password has in it, and now I can not unlock my phone. I have my whole life here: (here is another problem. I won't have access to the computer where my contacts are guaranteed for 3 months I'm working away.

  Is there anyway to transfer contacts to a new computer? can I bypass the keyboard on the device by plugging it into my laptop (pc) and then unlock it this way?

  Verizon sent me a new camera, but I really need my contacts on this phone. Help, please

  If I could get the key to work, I would be all set. The tech at verizon button is popped and tried using a thumbtack, but it did not work. Can blackberry remotely delete an existing password? I know that sounds stupid, but I'm desperate.

  Thank you

  Not stupid.

  You can't break or bypass the password. You set here for a reason and that BB works as it should to be sure.

  On your laptop, load Desktop Manager version 4.6 without the media manager

  Download Desktop Manager here:
  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Make a backup of your device. It will ask for the IPL in DM, and you can enter on the laptop there. Full backup.

  THEN, when you get the new device, use Switch Device Wizard DM to transfer everything on the new BB... yet once you enter the PW of the former.

  If you synchronize with Outlook, do also, as a precaution, the old appliance.

  Good luck. You should be fine this way.

• Locked Smartphone blackBerry screen appears

  Hey all

  I just got my Curve 9300. This device has an OS that is new to me, I used to have a Pearl a year ago. I set up my personal information to display on the lock screen so that if ever I lose my phone, someone who is finding it can contact me. However, when I lock the screen, it fades down / stops and when I press any button, I get a message saying "the keyboard is locked. Press the 'secret '... ». If I can't unlock it, the screen turns off / fades down once again. So basically, I never get to see the lock screen message that I put in place, it is always hidden. I didn't have this problem with my old bead. Someone has any idea how to solve this problem?

  Thanks in advance!

  See you soon...

  Hi and welcome to the forums!

  When I lock my screen immediately, it becomes black. If I press a key it the message says 'Screen locked press power button to unlock.'

  When I lock my camera which is password protected my owner information is displayed. I'm on device OS v5.0 that I don't remember the owner info never display on a screen lock.

  Thank you

  Bifocals

• BlackBerry Smartphones Heellpp! Locking my Blackberry

  Hello, I'm new to BlackBerry, and I want to know how to password lock my Blackberry Torch. I put a password, but I assumed that it did not close the phone when I pressed the lock button on the top of the BlackBerry. But, I have to select "Password lock" in the menu and then it is locked.

  Is there anyway that I can make sure it locks when I press the botton of locking on top, instead of having to select it from the menu. Pleassee... I love this phone and I want everything to be perfect!

  Helpp!

  Hello and welcome to the community!

  Nope - are you witnesses is WAD - working as designed. There should be a "Password Lock" screen icon who may be more quick than using the menu (depending on where you have this icon, of course).

  Good luck!

• Smartphones blackBerry 9650 "bold" to fly

  Hi good day everyone. My blackberry can protect still work them if my blackberry phone is stolen and wiped clean of all the date in it?
  And is there a way to actually track a stolen blackberry if the GPS is not on? If someone stole your blackberry and he knows he can be followed, it will definitely stop gps.

  Unfortunately, no phone has theft protection.  Among all the platforms of smartphone, BlackBerry remains the leader in security.  If you have BlackBerry Protect installed, the chances of someone else do your phone if you select features to protect immediately after the robbery are slim to none.  Even without protection installed, if you lock your phone with a password, person NOT be for that phone without entering the password.  There is no way around it, not even RIM can crack a password and have access to your phone.  Ten failed attempts and BAM, your phone has nothing left on it personnel.

  I'm sorry to hear about your situation.  Remember when your BlackBerry phone is correctly configured, you hold the safer smartphone on the planet.

• Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

  Hello

  I hope one of you whistle may be able to help me.

  I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

  Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

  App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

  (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

  He said: I'm running the latest version of the software, so I don't understand what is happening.

  I rebooted several times, no luck.

  I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

  No matter what valued Advisor,

  Thank you!

  Hi Mononoke,

  Cause 1

  4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

  Resolution 1

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

  Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

  The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

  For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• Smartphones blackBerry eception exception: Application net_rim_medialibraryplayer (291) does not. process is completed

  Hello world

  I'm listening to music with my blackberry 9700, but as soon as I select a title and click on play all crashes and I have to restart the device.

  After indicating my pin code, I get the error message "eception exception: Application net_rim_medialibraryplayer (291) does not; process is completed.

  What this means and what I can do about it?

  Your help is really appreciated.

  Thank you very much in advance.

  Miriam

  Hi and welcome to the forums!

  "After indicating my pin code, I get the error message" eception exception: Application net_rim_medialibraryplayer (291) does not; process is completed.

  Do you mean your device is password protected, and you enter the "pin" or you

  must enter a PIN in order to listen to a song?

  I guess that your support is on a memory card, if you take it off you have the same error?

  No problem with the ringtones and alerts?

  The first step would be a traction battery as shown below.

  No data will be lost when you do the following: remove the battery while the device is activated.
  Replace after one minute, let the device reboot 10 minutes, see if the problem is corrected. I like to leave the device completely reindex the files.

  If this doesn't solve your problem, try raising the phone in safe mode;

   KB17877 How to start a BlackBerry smartphone in safe mode.

  Check the settings of your media card, if they are correct, reverse them and reset. Then battery pull.

  Use the following settings in the segment of memory of the menu options.
  (options > memory)
  Card support ON
  NONE encryption mode
  Media transfer protocol WE
  WE support mass storage
  Auto enable mass storage support when it is connected TO

  (still in status > scroll to security options > encryption0)

  Make sure of course have no content protection enabled.

  Battery pull what happens?

  If all else fails, I would use the following to verify your card (save the media BEFORE!)
   ' KB14745 ' " Memory card error, please use disk utility control on computer" is displayed on the home screen of the smartphone BlackBerry.

  I've left the best for last, which would be a wipe and charging the device, OS, after a full backup successful device using Desktop Manager.

  Try and see if you can get the following error information:

  KB17215 How to extract information from a BlackBerry smartphone with the Chargers or incorrect command line tool

  And the last would be the device OS reload.

  KB13323 Untrapped exception errors appear on the BlackBerry smartphone

  Let us know how it goes!

  Thank you

  Bifocals

• How to download music content of the smartphone BlackBerry 8530 for Windows Media Player?

  Connect the Blackberry Curve 8530 to USB connection default to the Windows Vista system to Windows Media Player-device Set Up to Blackberry8530.  Choose to synchronize give 2 options in manage files on existing device.  Leave or delete existing files on the device and sync to the space available.  Choose to click 'next' only will configure sync.  How to download or transfer the contents of the music of smartphone BlackBerry 8530 for Windows Media Player?  Content music on BlackBerry has been added to the same player before being wiped and reprogrammed.

  Hi Timothy,.

  You can use the software provided by the camera to transfer music from your device to the computer. You can consult the documentation provided with the device.

  Windows Media Player is used to copy music, videos and pictures of the Player library to a portable device, such as a compatible MP3 player. See the link below

  Set-up-a-device-to-sync-in-Windows-Media-Player

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-device-to-sync-in-Windows-Media-Player

  You can know

  Add-items-to-the-Windows-Media-Player-library

  http://Windows.Microsoft.com/en-us/Windows-Vista/add-items-to-the-Windows-Media-Player-library

• BlackBerry Smartphones Blackberry Priv bricks during update MM

  Hello everyone,

  As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

  As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions: http://global.blackberry.com/en/support/smartphones/blackberry-PRIV/reload.html

  I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

  Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

  Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

  Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

  So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

  Thanks in advance.

  OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

  In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

  -Low volume + button.

  -High volume + button.

  -All buttons pressed at the same time.

  But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

  The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

  Thanks to all the members of the BB community and have a nice day!

• BlackBerry Smartphones Blackberry Curve 9310

  I started the download of MP3 music on my Blackberry Curve 9310, OS 7.1.

  It has been loading for 2 days and my phone will not work.

  I did and A:LTt RST, but it did not work.

  I pulled the battery several times and plugged the charger, but that did not help either.

  My phone is still stuck on loading.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Create application communicating with smartphone BlackBerry PlayBook

  I want to build apps PlayBook that communicates with the smartphone BlackBerry.

  For example, create the document or something using BlackBerry smartphone while I'm out, change it with PlayBook when I went back to the office.

  My questions are:

  * PlayBook reads smartphone as the persistent store data?

  * If Yes, where can I find the document resource to do?

  * If not, is there another way to get data of the smartphone?

  None of this is currently available in the SDK 0.9.1.  It is said that would not be possible, but has received no roadmap.

• BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

  HELO everyone

  I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

  It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

  During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

  Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

  Thanks to you all I'm waiting for your helpful solution.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

  Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

  Hello

  Thanks for the confirmation!

  Regarding your question, there is already a Knowledge Base article that is associated with this error:

  KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

   

  In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

  To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• Smartphones blackBerry 8520 bb curve blackberry software doesn't have a software device blackberry for the device you have connected to the computer

  the last time that I update it this is in version 5, but when I click on update download update again and suddenly, it was frozen and the result when I start my bb is reload software: 507

  I read on the forums, but I can't work with this

  

  

  Hi and welcome to the Forums!

  On your PC (you cannot do this on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!