T560 keyboard and mouse no longer works after the Lenovo system update

Similar Questions

• USB keyboard and mouse no longer work after motherboard change

  I recently changed my motherboard for an ASUS maximus VI Impact, keeping all the other components of the same with the hope of making a generation m - ITX. Now when I turn on the windows machine starts normally, but on the home screen when I type my password to connect, the keyboard and mouse seem to lose the power and stop working.

  I tried all USB ports and think its unlikely a hardware problem as the keyboard and mouse work in Bios menu. Also, I have messed around with heritage and setting USB in the Bios, nothing helps. I have a feeling that I have to install the new drivers of motherboard to enable USB support but I can't do that without logging, and the motherboard doesn't have a PS/2 port as well as rules using a PS/2 keyboard.

  After reading I think it might have something to do with the version of windows installed on the SSD, I'm using (this is a version for windows 7 Home premium 64-bit OEM) and different sources say that this can only be connected to a motherboard. Is it interesting to try to do a clean installation of windows or will it be a waste of time with my current version? My ideas, please help.

  Hello George,.

  Thanks for posting your query in Microsoft Community Forum.

  Before you start with the troubleshooting steps, please answer the following questions.

  1. What is the brand and model of the computer?
  2. How do you reinstall Windows on the new motherboard?
  3. Have you received the OEM (Original Equipment Manufacturer) installation DVD?

  The OEM of Windows version depends on the hardware ID. If you change the motherboard of the computer, hardware ID changes and you will not be able to install/work with the version of Windows OEM.

  I would recommend that you connect another keyboard and mouse to the computer and check if it works. If the game different from the mouse and keyboard does not work with the computer, you may want to consider reinstalling Windows. For more information on reinstalling Windows, you can ask the OEM.

  We know the result.

  Thank you.

• HP PAVILION DV9000 WITH VISTA 64. KEYBOARD AND MOUSE NO LONGER WORKS AND CANNOT FIND THE DRIVERS. ANY SUGGESTIONS

  HP PAVILION DV9000 WITH VISTA 64. KEYBOARD AND MOUSE FOR LAPTOP DOESN'T WORK ANYMORE AND CAN NOT FIND THE DRIVERS. ANY SUGGESTIONS OF HOW I CAN RESTORE THESE?

  I had the top plug a mouse and external keyboard to access my laptop that works.

  Hello

  ·        What is the specific name of the laptop?

  Check if an error code or error message is listed in the Device Manager.

  a. Click Start, type devmgmt.msc and press to enter.

  b. expand the device and double click on the sub element.

  Here is the link to the HP website to download the drivers for the keyboard and mouse, look for the specific model number and download the drivers for the same thing: http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodSeriesId=1842187&prodTypeId=321957

  You can uninstall the drivers for the keyboard and the touchpad and install the drivers from the link above or let the update of Windows install the drivers for the device:

  a. Click Start, type devmgmt.msc and press to enter.

  b. expand the device and right click on the sub element and click on uninstall.

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Internal standby mode keyboard and Trackpad no longer work after

  Since last week, after the "sleep mode" most of the time the keyboard and trackpad not working.

  External keyboard / mouse works via USB.

  If I reboot in safe mode, reset the NVRAM / PRAM / SMC, it seems to work for awhile yet.

  Has not installed a new best software to my knowledge.

  Any ideas?

  Same thing here. I tried to reinstall OS X and it worked for awhile, but now no way to solve this problem, I even haven't tried internet recovery. The funny part is that if you press power + shift + ctrl + alt when the mac is on it will restart, so the keyboard seems to be working. I really feel that it is a software bug in the firmware. Apple please fix this once and for all!

• System recovery: keyboard and mouse do not work

  HP 300-1025, Win7x64. Trying to do a restore of system of hard drive or CD, takes 3 to 6 hours to charge Cyber utility, but equipped with standard wireless keyboard and mouse do not work and can not select the option to retrieve!  Tried to use the wired keyboard/mouse but still not recognized. Help!

  Reinstall the RAM chips after contacts with cotton cloth to remove the accumulation of such static recommended by HP TotalCare. System load of Cyberlink, repaired Win7 and back to normal.

• my pc by using the keyboard and mouse of windows7 freeze after 20 minutes of inactivity

  my pc by using the keyboard and mouse of windows7 freeze after 20 minutes of inactivity

  Hi paulbartolotta,

  Welcome to the Microsoft community. According to the description of the problem, the keyboard and the mouse gel. Provide the following information:

  ·         Did you do changes on the computer before the show?

  ·         You get the error message?

  ·         What is the brand and model of the keyboard and mouse?

  I'll help you with this problem. I suggest you follow these methods.

  Method 1: Run the tool and troubleshooting hardware devices.

  Method 2: Try to use the mouse/keyboard to a different USB port and verify.

  Method 3: Try using the mouse/keyboard on a different computer.

  Method 4: Update the latest drivers/software for the mouse/keyboard.

  Updated a hardware driver that is not working properly

  I hope this helps. Let us know if you need help with windows.

• My keyboard and mouse do not work. Can't click or type anything.

  Original title: keyboard and mouse

  Hello, my keyboard and mouse don't work I can get on at the office but can't click on what whatsoever as the two keyboard and mouse do not work I tried the BIOS but still couldn't have tried different keyboards and mice, and they do not work or do not know what to do please help

  Hello Shirley,

  ·         Have you checked if the same keyboard and mouse work on other computers?

  ·         Are these PS/2 or USB devices?

  ·         You did changes to the computer before the show?

  Method 1: Try to connect the keyboard and mouse even to another computer to see if they work.

  Method 2: If they are PS/2 devices, then try to connect to USB devices to check for the issue or vice versa.

  Report of the results.

• Keyboard and mouse do not work when connecting

  I have windows 7 and ubuntu 9.10 "multiboot". He had been working well, until I rebooted. I had just done a WinPE boot drive, and I wanted to test it.

  Now the keyboard and mouse do not work on screen or login in safe mode.

  Help, please

  LKGC?

• Touchpad no longer works after the clean boot

  Own, I started my laptop today, following the steps on http://support.microsoft.com/kb/929135. After the first reboot in clean boot my laptop touchpad scroll bar stopped working. I can now scroll using only the arrow, or quiet mouse clicks on the arrows at the end of a ScrollBar to the screen. In addition, I can't select any text with my touchpad now. All this happened after the boot process. What has gone wrong? How to fix?

  Original title: scrolling Touchpad no longer works after the clean boot

  Hi lauranne.

  What is the brand and model of the computer?

  I would like to put the computer into normal mode and check if your able to use the touchpad.

  See the section "How to reset the computer to start normally after a boot minimum troubleshooting"

  How to perform a clean boot in Windows
  http://support.Microsoft.com/kb/929135

  If you still have questions, please refer to the article to give below, and follow the instructions.

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-in/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you more

• T440s lost Bluetooth after having installed the latest updated via the Lenovo system update

  Hi everyone, my setup - Windows 8.1, Intel Dual Band Wireless AC 7260 with Bluetooth built-in.

  After the installation of the last packet of Intel's Bluetooth (via the Lenovo system update), I lost Bluetooth constantly.

  -J' I tried to uninstall the update of the driver, nothing has changed.

  -J' tried to restore through Windows Restore Point (I did a fresh restore point before you install these updates,) without success...

  I noticed that:

  -When this happened, the fingerprint reader to are featured strange - there is no if light (with green light) initially, Windows, and Windows was asking me a password instead of the fingerprint.

  -In the Device Manager. Bluetooth category disappeared (I was there before the upgrade - for sure.). but I saw a new unrecognized device whose name ends with something like "(de l'énumération n'a pas pu) '-this could probably be the Bluetooth card."

  -L' tray for Bluetooth icon disappeared.

  -The Bluetooth system option submenu and its devices in the Windows settings disappeared (and it was here before).

  -Looking for Bluetooth in Windows 8.1 returned property (with Win + W hotkey) framework "set up Bluetooth devices" or similar, but when I clicked it, it couldn't access this option - just took me to the main configuration screen.

  I had to do a restore of the system using Linux (thankfully made a full HD image backup of the HDD and SSD using Clonezilla readers - that was the only way to fix this-instead of complete reinstallation of Windows).

  The only driver that works for me is the Intel version 3.1.1307.364 issued on August 1, 2013.

  -Anyone else had similar problems?

  Apart from this, the Bluetooth disconnects always happen: see http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T440s-major-WiFi-and-Bluetooth-instability/...

  Can someone give me some advice please?

  I need help with this.

  I found a solution to this problem.

  Apparently, installing bluetooth driver through update system does not install it properly.

  So I downloaded the latest driver of Lenovo driver download page, and instead run autorun.exe, I sailed to 64-bit dir and then run the installation program.

  Everything works fine now.

• Keyboard and mouse did not work properly after the service pack 2 update

  key Board runs very slowly and mouse runs through the screen when it is used. Acer Aspire 5050-3371 came with Vista home

  Hello

  Do you use a touchpad or mouse wired / wireless?

  Your laptop is connected with laptop keyboard?

  I suggest you to check if the keyboard and mouse work will find in safe mode. Follow the steps that will help you perform the following checks:

  Method 1

  a. restart the computer.
  b. start typing the F8 key.
  c. you get early boot option window.

  For more information, see: the boot advanced (including safe mode) options

   

  After the entry into SafeMode Log in your user account and check if the keyboard and mouse are working.

  After you perform method 1 Troubleshooting and if you find the keyboard and the mouse does not work correctly then you can perform the following procedure.

  Method 2:

  You can also perform the clean boot and check if you are able to start successfully. Clean boot will start Windows Vista by using a minimal set of drivers and startup programs and helps eliminate conflicts of third party software.

  The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

  Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:http://support.microsoft.com/kb/929135.

  Hope the helps of information. Please post back and we do know.

• Keyboard and the mouse does not work after the release of sleep

  Original title: error keyboard and mouse

  After you have installed Windows 8 I had problems with the keyboard and the mouse.

  If the computer disconnects a half our for example, when I come back, the keyboard and the mouse do not work,

  I can not connect and I have to restart my computer to the power button.

  How can I avoid this problem? It happens every day at least once.

  Hello

  1. you are using a wired keyboard or mouse and wireless?
  2. What is the brand and model of the PC?
  3. have you checked if other USB devices work on the PC after you resume the computer from sleep mode?

  I suggest you follow these methods and check if it helps.
  
  

  Method 1:
  If you use the USB keyboard and mouse, and then follow the steps below to uninstall and reinstall the USB controllers.

  (a) press the Windows logo and X from the keyboard.
  (b) type devmgmt.msc , and then press ENTER.
  (c) expand Bus USB controllers.
  (d) right-click every device under the Bus USB controllers node and then click on uninstall to remove them one at a time.
  (e) restart the computer and reinstall the USB controllers.
  (f), check the question;

  
  Method 2:

  The 'USB selective suspend settings' option in the Power Options can be activated.

  (a) press X and WWindows logo and choose Power Options
  (b) click on change plan settings for the selected power plan
  (c) click on that to change advanced power settings
  (d) Expand USB settings and then the USB selective suspend setting and change them to disabled.
  (e) click OK in the power settings window, and then click save changes in the Edit Plan settings window.

  Method 3:
  If this does not help, I suggest to change the power to its default settings and check if it helps.

  You can follow the steps to do this:

  (a) press the Windows logo key and X set and choose power options.

  (b) under the preferred plans, click on balanced (Recommended).
  (c), click Change Plan settings and more balanced (Recommended) option.
  (d) click on restore default settings for this plan on .
  (e) click Yes to save the changes.

  Now check the issue.

  Let us know if it helps. If the problem persists, please answer, we will be happy to help you further.

• Keyboard: Keyboard and mouse - different game - work together

  Hello

  I have a wireless mouse HP (RM809A) with possibility to use USB blotooth and keyboard HP (KG-0851) another game (of the same kind) withought a possibility of using USB, which I lost. When I plug in the USB, the mouse works fine but I can't make the keyboard work. I ve tried with the new battery pack and followed the instruction Peel in what concerns (pushing connect button for long periods).

  So... is anyway I can do a keyboard and a mouse are working together on a single receiver USB BT's?

  Thank you...

  HP keyboard and mouse combo games match factory. There is nothing that an average homeowner can do to make a set not work matched together.

  Logitech has made a game that runs on a single unifying bluetooth dongle.

  http://www.Logitech.com/en-us/keyboards/keyboard-mice-combos

• Keyboard and mouse do not work on startup.help

  Keyboard and mouse are unresponsive at startup... help

  Hello

  Please write in the Microsoft Community Forums.

  I understand that the mouse and keyboard do not work to start the computer.

  Let me go ahead and help you with the issue.

  It would be more useful, if answering these questions:

  1 have you ever try to use different mouse and keyboard on the computer?

  2. What is the brand and model of the mouse and keyboard?

  3 did you do changes on the computer before the show?

  I suggest you follow the provided methods to solve the problem:

  Method 1: Start in Safe Mode:

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

  If the problem does not persist in safe mode I suggest you perform the clean boot:

  Method 2: run the clean boot:

  Perform a clean boot to determine if any 3rd party service is causing the issue:

  http://support.Microsoft.com/kb/929135

  Note: After you perform troubleshooting steps to clean boot, follow the steps in the link to start the computer to Normal startup mode.

  Method 2:

  Run the fix it and check.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 3:

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

  If you need help with the Windows operating system, just tell me and we will be happy to help you.

• Keyboard and mouse randomly stop working

  My keyboard and mouse just randomly stop working. My indicator DPI mouse will blink for a few seconds, then none of them works. Regardless of what I ' do on my computer at the same time, normally it occurs smack dap in the middle of a game. But it can happen at any time, train to start my computer, hours after. I tried to reinstall all my drivers, hard reset my USB ports, and reinstalled windows, nothing has helped me. Also, if I play a game, nothing changes except the fact that I can't move my mouse or my type anything with my keyboard, if I am skpying with someone, my audio and microphone works perfectly fine, I just can't use my keyboard and mouse. My mouse and keyboard are standard supplied with my computer, the Studio XPS 8300. Regardless of the mouse I use, this always happens.

  Hey Cameron,

  Please contact Microsoft Community.

  It seems that you are facing problems with the keyboard and the mouse. Were there any changes made on the computer before the show?

  Follow these methods to solve the problem:

  Method 1:

  Run the hardware and devices Troubleshooter and check if that helps.

  You can also try to run Dell Diagnostics of material.

  Method 2:

  I would also say you update the drivers for the chipset for the computer and see if it helps:

  http://www.Dell.com/support/drivers/us/en/19/product/XPS-8300

  I hope this helps. If you have additional questions on the computer, please ask your question about Windows and we will be happy to help you.