Smartphones blackBerry 'Database backup error' on the 'Service book.

Hello world

I'm trying to back up my blackberry (Desktop manager 4.6) and get the above error. I went to the tab advanced to try and clear "Service Book" (don't know what it is) but the clear option is grayed out.

Any ideas?

Thank you

Dave

Welcome to the triumphtech forums

Take a look at this article for more information: http://www.blackberry.com/btsc/KB05010

He mentions that 'If you are running BlackBerry Device Software version 4.0 or later, you cannot disable the database of book of service unless you remove office maintenance book [SYNC] first"

Tags: BlackBerry Smartphones

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