Smartphones blackBerry BB 9700 - peripheral does not work beyond a minute

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• Smartphones blackBerry Desktop Device password does not work

  When I connect my Storm to my PC via a cable ubs, a pop-up box to request my password for the device, but it does not accept my correct password.  I guess that's the same password I use on my device each time that I unlock it. I tried turning power switch digital lock but still does not work.

  I have 'Safe' switch off my camera and then disable the password on the device before plugging it back it.

  What hassle.  Any solution?

  Thank you.

  Do you have a digital password?  What I mean is, you keep the storm in portrait mode when you enter your password on the device and it is a series of numbers?  If so, this translates into the storm than the alpha characters, which you can use on your pc.  For example, if your password is 369, and that's what you enter on the storm when you hold the device using the appeal on its merits, then your password if you notice the characters entered so alpha characters are 369 is actually dmw.

• Smartphones blackBerry 9900 data Plan does not work!

  Hi, new here, great site!

  I'm from Canada, with Koodo and bought a unlocked 9900 opportunity, my neighbor via a Classifieds site, and as much as I know it was his business phone.
  I wiped it it clean and improved the operating system to 7.01

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  It is H + at the top right of the screen, but who has always been there.

  She said that maybe the phone was restriction IP since I bought it used, and maybe BB Swiss Army tool could help me get off, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  Suggestions for making data work, or do I need a new phone?

  Hello and welcome to the community!

  Serious9900 wrote:

  bought an unlocked 9900 used my neighbor via a Classifieds site, and AFAIK it was his business phone.

  Let's start there, because who can be tricky depending on what exactly is meant by "business phone". Reference:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Many of the steps can only be carried out by the seller... for example, if the prior carrier still has a BIS account allocated to that specific device, so no other carrier will be able to create a BIS account for her, and a BIS account is required to use wisely. As a general rule, a carrier will come out only the BB from the account when the real account holder made the request... and you will not if this situation applies.

  In addition, if the device has been activated BES, you need to follow additional steps. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is an IT strategy, then there are a special method, you need to remove it, but it will be successful if the BES server, to which the device has been set already has the removed feature of it... you may need to ask the previous owner about it. If this BES server was deleted, you can use this method to clean up the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  It is necessary to use this exact method... refer:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, with all these preliminaries of the road...

  Serious9900 wrote:

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  As you guessed, it's irrelevant. BBs are still originally designed for a specific carrier... and some of these contractual carriers with BB to place a splash screen of starting the device ROM, that can never be changed. But, it does nothing other that that unit was built for this carrier... but as long as all other things correctly, it is not serious at all.

  But, to be clear, when you say "it works on Koodo", I guess that's your voice services? And are all now, you must operate your data services? If telephone services do not work correctly on Koodo, then it is useless trying to get data services going.

  Serious9900 wrote:

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  But now say you "nothing works"... should I continue to assume this are information specific to the data, and that telephone services continue to operate properly on Koodo? Sorry for being blunt, but clarity is critical or waste us time on unnecessary things.

  When you say "he told me that he registered very well", which means exactly please? This means that he said something like 'Check pending', 'Record sent' or some other message popup? Once again, here the clarity is critical. If that's what you saw, then indeed it is not registered correctly. Rather, he made the application very well... but until the enrollment message arrives in the Messages application, then the intervention is required since the data network of the carrier did not and until it nothing for the data will be working.

  Serious9900 wrote:

  It is H + at the top right of the screen, but who has always been there.

  Upper case H +? Once again, just double check, since if she was tiny, that it would mean something completely different from that of capital letters. Top of case, this is what it must be.

  Serious9900 wrote:

  She said that perhaps the phone restriction IP since I bought it used

  I don't know what she thought about it. May be restriction of BES and if the above process I gave you can purify that.

  Serious9900 wrote:
  and that maybe BB Swiss Army tool could help me to remove, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Never good to a few buttons when you don't know what you do... I don't remember if BBSAK is able to remove political or not, but it can do a very good cleaning.

  Serious9900 wrote:

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  And that could be part of your problems. If, for example, the device has one IT political edge, while part of a full process... which means that even if you happen to clean off, a complete restoration simply will return to the instrument, turning to your right back to where you started backup/restore. Instead, to do only a partial backup or restore, and more precisely to avoid data bases that have to do with THIS, political, business or something similar... the conservative approach is to only to backup/restore of critical databases you need (for example, contacts, calendar) and manually reconfigure the rest. Remove a policy is a tricky thing.

  Serious9900 wrote:

  Suggestions for making data work, or do I need a new phone?

  I think you have enough to start on top. Another question about whether Koodo, however, is if their network is configured to auto-fill your specific with entries HRT device model and service book. If their network is not, while actually explains everything. No carriers configure their network to support all models of BB... each one chooses a subset of the model numbers of BB and configure their network accordingly. But trying to use a model number BB on a carrier network that is NOT configured for this model results in number exactly what you live... their network will not automatically grow some HRT and SB entries on your device because their network does not recognize your device as a model BB number taken in charge.

  Looking at a reference that I can find, it seems that Koodo is configured for the 9360, 9300, 8530 and 9790. But not for the 9900. Now, is that with a proverbial grain of salt... that reference does not necessarily mean that the network of Koodo is not configured for the 9900, it's just an indicator that is not. Koodo can only tell you that answer for you.

  Good luck and let us know!

• Smartphones blackBerry "BOLD" Volume controls does not work

  Good day to all,

  I've had my "BOLD" for about a month now. When I got there, I was able to adjust the handset volume during calls or when you listen to the music by pressing the buttons of the volume control on the right side of the phone. However, the buttons just stopped one day and I can't adjust the volume in all applications. At the present time, my hands-free game is stuck at half volume, my phone calls are at full volume and music is at 75% volume. Is there a setting that uses by default the volume for each application or my buttons volume likely to be spoiled.

  Thank you for your time in reading this and hope someone can enlighten me on that.

  Hi jzachlee,

  Welcome to BlackBerry Support Community.

  If the press does reflect no change in the volume then it must be a hardware problem. As you mentioned that your unit is a month and you're still able to claim the guarantee. You would be better due to the device to change.

• Smartphones blackBerry Desktop 6.0 does not work, I only get an empty window

  I recently downloaded Desktop Software 6.0.  I use Windows Vista.  At the opening of the program, all I get is a blank window, sometimes it has a white background and sometimes it's a transparent background.  The window says "BlackBerry Desktop Software" in the upper left corner of the window, beside the small decal BlackBerry.  But there is no content in the window.

  I uninstalled and reinstalled several times and get the same results every time.  Could someone give me advice on what the problem is?  Thank you!!!

  William

  Hi William1965,

  Welcome to the BlackBerry Support Community Forums.

  Try later in this article to uninstall Desktop Software 6.0 then reinstall it own. http://bbry.lv/acVRkU make sure you install it in a Windows user with administrative privileges account. You may also need to disable the UAC in Vista for installation. See resolution 1 in the following article for the procedure. http://bbry.lv/9CNC0N

• BlackBerry Smartphones Foursquare version 5.5 does not work

  FOURSQUARE version 5.5 does not work, I can not access your room and send the message "error invalid geocordinates 0.0000000, 0.0000000.

  What can I donwgrade to version 5?

  Hello ycano and welcome to BlackBerry Support Community Forums.

  Sorry to hear that you are having problems with the Foursquare application.

  We cannot comment on 3rd party applications. You will need to contact the Foursquare support for assistance in obtaining another version of the software. Visit http://support.foursquare.com/home for support resources.

  Thank you!

• BlackBerry Smartphones Blackberry Bold 9870 trackball does not

  I noticed that my trackball to delay a few seconds earlier this week.  4 days later the trackball does NOT work.  Can someone please.

  Is it possible to navigate in the BlackBerry smartphone without using the trackball.  If this is not the case, what would you recommend to me.  I backed up everything but my guardian of password (I don't think that can be saved).

  

  I found a few articles, but I highly recommend that you take to a repair shop.

  Don't know how well it will work for you.

  http://www.ehow.com/how_8015930_navigate-BlackBerrys-trackballs.html

  http://www.mademan.com/mm/how-navigate-BlackBerry-no-trackball.html

  http://www.YouTube.com/watch?v=xeaDOiN2ipw&feature=related

  Sorry its does not work for you.

• BlackBerry Z30 the touchpad does not work on my Blackberry

  Touchpad does not work after restarting my blacberry to factory settings.

  Do one or more of the following actions and try again.

  Restart: With the BlackBerry powereddevice, press and hold the power button on top about 20-30 seconds, ignore the 3-2-1 timer and hold the button until the screen goes black and you see the red LED.
  or
  Restart: With the phone smart BlackBerry turned on, using the keys of volume of the edge side, press on and hold the keys of volume for about 20 seconds and both of the Up, ignoring the initial message of screenshot... the screen go black, reboot.

• BB of Smartphones blackBerry charging docking station does not

  Hi, I got my Bold 9700 since July and got a cradle to charge/sync BB at the same time. I used every night since 26 July to load my bb at night I use it like a clock (night mode). Last night I charge my phone coz that he died on the way back, but I needed to do a hard reboot like mixture kept pages my internet! So I did the reboot, and while he was still playing the light red at the beginning of a reboot, I put it in the cradle if she would wear on the charge later. But when I went back upstairs a few hours later, expecting to be perceived, she didn't! He had spent in bedside mode as it does when it is loaded, but the battery level had not changed, except slightly down! I plugged the lead directly into the phone and it started to load, but it does not work with the cradle! Please help someone?

  I would contact the seller of the charge cradle and see if the warranty is still in effect for this accessory.

• BlackBerry phone Q10 (q10) does not work after a reset of the safety

  I did a wipe of security that yesterday since I can't make or receive calls, sms messages or anything of the these, cant access my list of contacts, camera or photos. I can't put even in air time so basically its just do nothing. Calls are on the list of calls from well miss that when I click on call, nothing happens and my screen does not show anything when the call is incoming that it sounds yet. I tried a full reboot, registering the phone and nothing works, when I click on an icon, nothing happens even on the tutorial icon and it also crashes network settings

  Try this... let the Q10 power, remove the battery AND the SIM card and the card holders (if present).

  Let the SIM card, insert the battery to reboot and see what all works or does not work.

  You are connected to a WiFi router?  Can you connect to one?

• BlackBerry Smartphones bluetooth on pearl 9105 - does not work

  is not working for an another BB even an another 9105... I can 'connect' by bluetooth with other devices but cant transfer any image or receive, either

  who is wrong?

  Hello!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  If your device is non - BB, then substitute in the KB, the instructions appropriate for your device. Unless you're on BB OS 6 or 7, do not skip the step of "Receive using BlueTooth" on the receiver BB... nothing will transfer if you do.

  If not, please provide additional details... exactly the steps you try, exactly the results, error messages, etc. Such brief information, it is difficult to provide specific assistance to our internet distance.

  Good luck and let us know!

• BlackBerry Smartphones sending BBM TXT MSG does not work for one person

  Here's my question:

  I receive message txt BBM to my wife and I can send and receive voice calls BBM to my wife, but when I send her a bbm txt message that she doesn't get and I just get a red X next to the message.  The problem started when she got the new phone of Q10, I still a 9800.  The interesting part is I can send / receive messages with my other contacts and it can send message with her to other contacts.  We tried to remove and re-add each other and pulling the battery.

  My phone:

  9800

  6.0 bundle 3155 (v6.0.0.747, platform 6.6.0.249)

  BBM version 7.0.1.23

  Update: problem solved for me. Sim card and battery tire booted up phone without sim card card pull dough and put back in place in the sim card and booted up phone it does not solve the problem but I included it just in case he did something, I tried this, because my wife took my phone and put his SIM inside and I thought they could have messed something up. After trying the above, I did the following: uninstall BBM and restarted my phone and installed BBM go to app world. Fixed a problem.

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry 8520 wiped and does not show error 507

  Hi, I recently wiped my blackberry 8520 OS with BBSAK and started to install another OS, in the process, the USB cable somehow has been disconnected and installation has failed. Now the phone just to start, turn on for about 3 seconds shows nothing and then turns off. It does not show same error 507. Help, please

  Hello and welcome to the community!

  You may need to use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Smartphones blackBerry CURVE 8520 - KEYS do NOT WORK

  Need help to guide the qwerty, other keys and navigation pad do not work. When conncting the cellphone, the confirmation of the alarm appears and cannot cancel or open other files.

  already, restart the phone and remove memory card but still problem occurs.

  Make a backup of your device information, do an update if your device have no updates to detection of power or just a reset of factory settings if the error persists you need a replacement under warranty.

  Save as follows:

  For a backup of the data on a BlackBerry smartphone, follow these steps:

  Click device from the upper left corner of the BlackBerry Desktop software and select Save in the drop-down list or simply click Back Up Now from the main screen of the BlackBerry Desktop software.
  Mark the appropriate customization level (full, quick, custom).
  If your smartphone includes built-in multimedia storage and you want to back up data stored there, select the files on my built-in multimedia storage box.
  Enter a file name if you wish, or leave the default text.
  Let the disabled Encrypt backup file.
  Select back up.

  Update as follows:

  Connect the phone to the computer.
  In the homescreen of the BlackBerry Desktop software, click Update.
  To download an update, click on Get update.
  To view other available BlackBerry Device software versions, click view other versions. If necessary, click a different version. Click on install.
  Do one of the following:
  To keep a backup of your smartphone data file and settings, select the backup of your data device checkbox. This backup file is restored to the smartphone, once the update is complete. If the data is not saved, the smartphone data, settings, and e-mail messages are removed from the smartphone once the update is installed.
  To encrypt backup data, click Encrypt backup file.
  Select the keep me Subscriber for email notifications box to receive updates when new versions of the BlackBerry device software is available.

  Click on install update.

  When the confirmation message that the update is complete appears, the BlackBerry smartphone can be disconnected.

  Force detection:

  Remove the battery on the back of the BlackBerry smartphone.
  Connect the BlackBerry smartphone to the computer via a USB cable.
  When you are prompted to restart, update or cancel, click Update. If the updates are found Desktop Manager invites you to do the update, update later or check other versions
  Click on Get Update in order to install the recommended software version or the sight of other Versions to manually select the version you want to install and click on install.
  In the Update Options screen there is the possibility to enter the email address to be notified in the future when there are new versions of the software available.

  fill out the check box and enter the e-mail address in the text field to receive notifications by e-mail
  Uncheck and leave the field blank to not to receive updates.

  Reinsert the battery that was removed in step 1
  Click on Install Update

  Reset the factory settings steps:

  In the upper right corner of the BlackBerry Desktop software, click on the? in the upper right corner of the BlackBerry Desktop software.
  Click on support resources
  Then the Support Tools
  Click on the Reset button under the heading Reset to Factory Settings.

  Any question let me know. !