Smartphones blackBerry email icon appears as a "ghost" - help!

Similar Questions

• Message for the new Smartphones blackBerry Email icon shows without a new e-mail

  I tried all the steps listed in this thread http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8300/ghost-icon/td-p/405049

  Given that the OP has solved its problem, I thought that I needed to start my own thread.

  I have a new E-mail notification icon on my home screen that says I have 1 new e-mail.  I followed all the tips listed in the thread above with no success.  This happened last week just after the blackberry network problem. Ironically when she appeared, I didn't have a new email.  I took the battery out and restarted several times, no luck.  Did the search of unopened emails and not luck.

  Any ideas?  I know that it is an icon of e-mail as the number grows when in fact I get a new email.  After reading all the emails the icon always shows 1.

  Tips to clear the message unread... try them in the order. (I know will say you that you have done all this... but).

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• Why Smartphones blackBerry email no new icon after I put up the email?

  Why no new email icon after I set up e-mail?

  I have 4 email accounts, but only 3 of them have icons.  If I change to a different theme (background on the screen), all e-mail accounts icon appears.  I currently use the default theme that is missing email 1 icon.  Why is this?  Can anyone help?

  Press Menu > show everything from the screen main icon. It is likely that the last is hidden.

• Smartphones blackBerry email/phone contacts

  When I transferred from one device to another (8520-9600) my contacts only half transferred (I miss the names and numbers of my curve) also when my email addresses have been implemented that one icon has been added on 3, all make their appearance in the game and I get emails from all 3 but I do not know what messages belong to which address... very confusing.
  Is there a way to get the missing coordinates added without doing everything manually? And where are my other e-mail icons or how to find them?

  Hey Dianav80,

  Welcome to the community of BlackBerry Support Forums.

  To restore your email icons try it please update your service books, as shown here:

  How to send service directories using the configuration of messaging on the BlackBerry smartphone application
  http://BTSC.webapps.BlackBerry.com/BTSC/KB15402

  Once the books service are restored go to the address book options and checking your contact lists to see if they are configured for wireless synchronization, it is perhaps why contacts has not restored to the device.

  Also, to clarify the matter with your Contacts, the contacts are missing or you are missing some contact names/numbers fields?

  Thank you.

• BlackBerry Smartphones BlackBerry Desktop icon

  Background

  I use a hosted exchange provider which I think use BES 4.1.6

  Previously on my work BES that I manage when you enable a user all their messages are delivered to the integrated mailbox.

  Question

  Why since I activated my BlackBerry on the new hosted service has an additional icon appeared on my "BOLD" called Desktop.  It looks like an icon of BIS, but because I'm not using BIS I am confused as to why it occurred.  My messages seem to be delivered at the same time

  Thank you

  James

  Hello thefifthrace,

  It's actually something can people actually ask on the forums. It simply means that the BES admin has separated your work email for personal emails you have Setup on your device. (http://www.blackberry.com/btsc/KB15003)

  By default, everything happens in the Messages icon. If the desktop icon is just for your work emails and personal e-mail accounts will have their own icon. If you look rather just your Messages icon, you can simply hide the Destkop icon

• Log of calls to Smartphones blackBerry email inbox? How to remove?

  HI - need help!

  In my blackberry email inbox, my call log also shows. This is annoying - how remove?

  Thank you

  Hi there and welcome to the forums!

  You can resolve this problem by following the steps (I did the same thing on my Storm for the same reason you):

  • Open the phone application, then press the BB Menu key and select Options
  • Select Call Logging and then change the calls to zero logging options.

  This will still show an icon for missed calls, but it will remove the calls to your main message folder.

  I hope this helps!

• Smartphones blackBerry Email help please!

  Hello

  Recently, I had to send my curve away from setting the led screen and received the same phone as a loan. She has set up my e-mail account and everything worked fine and dandy.

  Now, a month later, I got my blackberry back. The woman at Sasktel backed up the loan and restored it on my Berry. My bbm contacts, everything has been restored correctly.

  But I get no emails. Both my accounts are set up and all my previous emails are there until she me back on since the article ready to mine. How can I fix it? What I have to go to Sasktel and ask them to do?

  Thanks for any help and suggestions!

  Hi and welcome to the forums!

  Looks like the employee of Sasktel has not set up your active device on BIS.

  Try the links before for help.

  Thank you

  Bifocals

  Change of KB04322 the phone smart BlackBerry PIN in your BlackBerry Internet Service account

  KB00510  How to register your device

  KB11935. If you receive an error message when you try to change the smartphone BlackBerry PIN in your BlackBerry Internet Service account.

• BlackBerry Smartphones Blackberry email signature?

  How to change a Blackberry email signature?

  I know that the standard "sent from my BlackBerry terminal >»

  I'd like something a little more personal.  How can I change?

  Thank you

  Colin

  1. connect to your carrier's website you BIS. Carrier BIS connection sites are listed here:

  http://BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  2. click on 'Edit' next to the email to which account you want to change (or remove) the signature.

  3. where it says "signature", delete all the text if you don't want ANY signature, or change view you prefer instead of "sent from my BlackBerry... »

  4. click on SAVE.

• How to get BlackBerry Smartphones Blackberry Email ID configured using Blackberry ID

  Hello erveryone. My sister lost her mobile phone Blackberry Curve. She of many e-mail ID one of them has been configured on his Blackberry Curve. Now, the problem is that she doesn't know who she had set up on his Blackberry mobile phone. Can we, all means, get the blackberry email ID that she had set up on his phone? Its very important. Please help me someone.

  Thank you very much.

  Hi nikita18

  If she really didn't know the password of his BlackBerry ID, then, from a computer, visit http://www.blackberry.com/blackberryid , click Reset password. then she got to try one by one with each Email ID, you enter the same password for all. For each incorrect Email she will get a message that " enter a valid BlackBerry ID username". ". And with JUST the right E-mail address or user name and password it will be notified this password reset e-mail has been sent . It will leave him the identification of Email it has established.

• BlackBerry Smartphones Blackberry Email

  I just had to replace my 8350i (because of water damage), and I can't get my blackberry email to restore. The record is still playing on my phone but it can't receive or send. I tried everything I can think of. Thanks for any help.

  Indeed - if Sprint have not migrated your old BB PIN BIS account to the new, so nothing of your old configuration work. Call them to confirm that everything is correct with their configuration for your replacement BB.

• Smartphones Bing blackBerry browser icon appeared on the Blackberry 8830 World Edition

  Hello

  Is it possible to permenetly remove browser BING Blackberry 8830? I know that I am able to hide the icon, but I wish to remove it while it is exactly as it was before the surge of the icon.

  This icon (and functions) to eliminate a local PC hooked up to the Blackberry?

  This icon (and functions) are eliminated using a BES Server?

  What are the effects of negetive to withdraw? (If it can be removed)

  I found the article of Blackberry - Document ID KB20496 which makes it appear as if this can be changed since the end of the customer.

  Thanks for any help your insight you can lend me.

  It is activated by a carrier pushed the maintenance book. If you remove the service book, he'll get regrowth.

  Just hide it. I create a folder on my homescreen device named "junk" move pushed carrier unnecessary icons there and then hide the entire folder.

• BlackBerry Smartphones Double email icon

  Hello

  I seem to have a problem that I have 2 icons showing my Act of e-mail blackberry that I don't know how to remove the other

  I tried deleting it in electronic mail set up the section of my phone but it removes the icon that works and is one that I have not yet

  Can someone help me this please

  I have blackberry bold 9700 with Bell

  Hello!

  By default, all emails are inserted in posts emails BIS icon/App are also placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  I hope this helps explain how it all works!

  Good luck!

• Smartphones blackBerry email appearing does not in the Inbox 'correctness '.

  People,

  I have a BB Bold 9000. It has been fine synchronization for two accounts (work and personal) for almost a year now.

  This morning I updated the software (for USB/Desktop Manager), I think, OS 5, but I don't know what version.

  Now, emails on the personal account - virgin .net - make their appearance in this box the mailbox with the small red 'new message' asterisk appearing OK. On account of work - xxx.org.uk - emails are received by the device but do they not appear in this "Inbox". I can find if I go in the 'messages' folder, but no "asterisk" icon to tell me that I have new emails to work.

  I don't know (I hope!) it's something relatively simple, a setting somewhere, but if I had a good glance around the various options, I can't find anything relevant. It was working fine until this morning and I can send emails from the BB on both accounts.

  Any help gratefully received.

  Donald

  donmacn wrote:

  I think that, OS 5, but I don't know what version.

  Pretty easy to determine exactly what that release: look at the Options > about, third line down, starting with a 'v.5.x.xxx '.

  donmacn wrote:

  Now, emails on the personal account - virgin .net - make their appearance in this box the mailbox with the small red 'new message' asterisk appearing OK. On account of work - xxx.org.uk - emails are received by the device but do they not appear in this "Inbox". I can find if I go in the 'messages' folder, but no "asterisk" icon to tell me that I have new emails to work.

  Open your main Messages folder > Options > Inbox settings and check the box include what email accounts you want in the main Inbox. These UNchecked will only keep in their specific e-mail folder.

• Smartphones blackBerry Email Setup icon does not

  Its been very frustrating.

  The configuration option of Internet e-mail in the installer of my bb torch 9800 is unresponsive. I tried to restart, wipeout, reinstalling the operating system, twice, but nothing works. And when I try to exit the Setup program, the phone hangs. I have read many users facing similar problem, but looks like RIM is NOT in the mood to solve this conjecture as an I can call my smartphone a Hynek instead or is there any resolution to this?

  This question is actually not a resolution. Follow the link below and follow the workaroud downstairs. This problem normally occurs when you do an update your e-mail through your operator client wireless. You will have to contact your carrier to find out if their . Also make sure the EmailClient has the E and the capital M.

  KB26055-can't access email configuration after automatic update

• Smartphones blackBerry email Setup icon missing

  My icon missing Email configuration and in the installation wizard has 2 options: work by e-mail or to ignore the e-mail configuration

  You must give your carrier a call