Smartphones blackBerry Reload Software: 507

Hello

Excuse my bad English. But I'm French.

I have a BB Curve 8520.

I want to upgrade my phone. But when I want to do, the software tells me that an error has occurred. My phone is no longer a terse message: "Reload Software: 507.

I can't use it.

Help me please...

Error 507 means that the device doesn't detect any operating system installed on the device.

See the link below to download it and follow these simple instructions.

First find your operator and the system operating file that you want to use.
http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

VIA | JSanders

http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones Black screen, white screen & reload software 507

    This is my first post on a forum, so please, be gentle.

    I have a Blackberry Curve 8530.  Several months earlier, during a daily use, the screen would go black all of a sudden.  A battery pull would solve this problem for a while.  Finally, it has become more common.  Symptoms have changed (it seems that if I put the phone down too quickly it would reset), the phone turn on, then immediately go to a white screen where everything was undetectable by my computer.  I contacted my service provider and they said the phone was toast and (surprisingly) gave me a free ready to use for the duration of my contract (all information transferred via an old backup, so nothing has been lost) after that my new phone work I left my curve is connected to my office.  Yesterday as I was leaving I watched again once the phone, and the screen was white and telling me to reload software 507.  I plugged my computer to start the process and to my surprise, the computer has detected all of a sudden the phone and successfully upgraded the software.  Everything was beautiful, I exceeded the password stage and he would just start to recharge my information when the screen faded empty again.  I always free loan phone, so it's not a big deal, but it's so annoying as to what could be the problem.  Now the computer can detect is more the phone again.

    Thanks for reading my long post.  Any help that can be provided would be greatly appreciated!

    Chance if you can do a battery pull and try

    http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

    for a reload of software.  No guarantee, because the computer does not pick up the phone on a consistent basis.

  • BlackBerry smartphone App Error 523 for reload software 507 on 8350i

    OK, I was looking for the forums and try the suggestions and I didn't chance... what I did my problem is compounded.

    One of my drivers brought me a phone this morning that says "App error 523" it is unclear what he does for her, I have recognized this fact and knew what he had to do... JL_Cmder wipe and reload the software. When I went for it, it doesn't look good... it doesn't seem like he was wiping, I thought that maybe it couldn't connect because it was stuck on the screen of 523 error and that maybe if I reset the phone it would connect until the error came back to the top, so I reset it. Apparently that's what I did wrong, because then my Office Manager and JL_Cmder both couldn't read and I think that this is the error Reload Software 507 came. So now, I have a phone that program may seem to do anything with nor can they connect to him. I don't have administrator privledges on my computer and my office mgr also decided at that time that he would tell me he could not upload/upgrade at software level until the 6.0 upgrade has been done, so I had to wait my next computer work and disconnect me, so he could log on my computer and get better. I was hoping that the upgrade to the blackberry desktop mgr would help, but it didn't. It does not recognize the device connected to my computer, Yes, I am using a USB port on the front, the same USB port I used on all my phones for several years now. I tried to paste this into the command run thingy (I don't know what it's called I'm really not all that sophisticated computer sorry) "c:\program files\common search motion\apploader\loader.exe" /nojvm and it recognize not a device either so it happened not the case. I tried a bunch of links to all these pages that you have, but nothing works. I saw something on the execution of an order on JL_Cmder but I can't figure out how, I clicked on #6 use order online because I thought that was that, but it came with a Notepad and I don't know what to do with it. Can someone help me please?

    It's a Nextel 8350i, I'm not sure of the version or platform software he had... seems to have none right now. No BES.

    OK, so it turned out to be the fault of fund managers... as soon as I uninstalled and reinstalled, I plugged the phone on him and he immediately offered to give me the software, I just reinstalled the operating system without a hitch. All phones are now detected and connected when plugged into my computer once again, although I spent a whole day of work aggravated that at least now I know for future reference when the Office Manager has another update. I want to thank you for the BBSAK, that was the 1st time I heard about him, and it seems quite useful. I hope my post helps out someone else worse. Happy Berrying.

  • BlackBerry Smartphones new bb reload software 507

    Hi, I just bought new bb 8900 and after software update all I get is on the device (reload software 507) can someone tell me how to reset the device or to reload the software?  Thank you...

    Error 507 means simply that the operating system is not present on the device.

    Plug your 8900 to the USB cable and launch Desktop Manager > application again loader. He must recoognize the device, connect it and the installation process.

    If you need specific instructions, read here:

    http://www.BlackBerryFAQ.com/index.php/How_do_I_upgrade_the_OS_on_my_BlackBerry%3F

  • Reload software 507 on Simulator

    Hi all

    I was ready to delete the persistent data of the simlulator 9550, OS 5.0 in order to achieve this, I clicked clean.bat file in the Eclipse1.3 silulator folder.

    But this file has removed the simlulator OS... Now, when I try to run the application for debugging, I get the error

    "Reload software: 507.

    Please let me know how to reload the software to the default location of eclipse.

    Veuileez guide to the procedure to remove the persistent data of the Simulator also.

    Help is very appreciated.

    Kind regards

    Priyanka Gupta

    You will need to re - install the smartphone BlackBerry or BlackBerry Java SDK Simulator this simulator was party to restore the required operating system files.

  • Clean of Smartphones blackBerry legacy software reloading

    Dear Sir.

    May I know the step by step to perform a backup on a Blackberry Smartphone, clean reload of software v5.0.0.1345 (all languages) and catering for the following BlackBerry model.

    Model: BB9300 smart 3G curve phone

    Hello

    Download the appropriate here desktop software

    KB13427

    Install it and use it to perform a backup to save it on your computer where you will be able to locate it.

    Then get the operating system of your device to the correct carrier and geographic location

    http://us.BlackBerry.com/support/downloads/download_sites.jsp

    Then, connect the device to your computer and launch the desktop software. If via v6 then to the device at the top left and select update my device following the on-screen instructions.

  • Strangeness of blackBerry Smartphones and Reload OS 507 message...

    Hi all

    Wel, last night something am weird.

    I plugged my bb curve8900 on my mac and wanted to transfer files.

    I got a message saying that my BONES could be updated so I myself of course.

    I have oked this and then, aftr some time, my curve has been cut... He did a little anythign and then the red light came and he was on the screen with the message "Reload OS 507" and the startup icon."

    I googled this and worried as hell.

    So, after some time, he went weird and then weather, the home screen came and interface resembled day, now he was color on the icons and it was different. I also noticed that there is a twitter icon in my menu.

    I tried to access my texts and contacts and nothing was there. * beep *.

    In order to be always on, I thought I could get my contacts back by re-establishing the BB. Ofocurse, as I now know, this not only because the last time that you had sycned it if my BB has returned again to the call of nov 2009 SMS to logs/contacts.

    So, all my downloads are also went now.

    I was able to connect online before without turing my Wi - fi on, but every time I try to access the Internet, I get a ' this is a WiFi service.please ensure your device has a working wi - fi connection and try again ' message which is weird, because before I could go and browse whenever I liked. "

    also, I'm running the OS 4.6.1.310, how I update if necessary? I'm on a mac with os x. I tried through the available updates but walked if there was another way.

    my operator is orange uk.

    a battery pull has not helped with this.

    Please help me with this oddity I can't listen to my fav formulaic psychedelic station via my bb!

    Kind regards

    Rik

    Rik, greetings.

    If your BlackBerry is back and running, just different, huh?

    It seems that, to return to the height your browser, you will need to return service directories.

    On your BlackBerry device, go to:

    1. options > advanced > host Routing Table > Menu > register.

    2 send your service from your carrier's BIS site books:
    Of your handheld: http://www.blackberry.com/btsc/KB15402

    Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

    Your desktop PC: http://www.blackberry.com/btsc/KB02830
    North American carriers - scroll down to select your carrier
    Carriers worldwide - find your operator from the list

    3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

  • Smartphones blackBerry device software upgrade, does not (Bold 9930)

    Bold 9930, Verizon,.

    Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

    7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

    The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

    I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

    I tried to load my old device software but the Desktop Manager will not allow him.

    I reloaded software device 3 times, always the same behavior, always the same error at the end.

    I'm out of ideas.

    Any help?

    Hello and welcome to the community!

    brunostyle wrote:

    I tried to load my old device software but the Desktop Manager will not allow him.

    This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Updated December 14, 2012 Smartphones blackBerry desktop software

    Just downloaded and installed the desktop software was last updated and now 'requests' listing does not show or list of the 9900's 'Core Applications' contained in my previous version of the Desktop software?

    I just finished a bad BBM 7 update, which addresses going back to BBM 6 and now this last gift from RIM has me scrambling to return to an earlier version of the Desktop software?

    What happens with RIM?

    Hello

    There are some possibilities... but why not try it to see if it clears things upwards:

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install on your computer, the BB OS package that is currently running on your BB:

    (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) now run the Desktop software and connect your BB... the Basic apps should now be displayed.

    Note that you can also use this update of your BB to any specific OS package you want. When replace you in step 3 above, the BB OS package you want to install on your BB, then when you get to the end, the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    Good luck and let us know!

  • BlackBerry Smartphones Blackberry Desktop Software said 'connection '.

    I'm trying to back up my blackberry and it keeps saying for the last 30 minutes connecting to the right of the bottom of the screen.  It shows my camera but I can't click on the tab now backup and when I go to configure settings it tells me to connect a device.

    Can someone tell me what is happening?

    I currently have a "App Error 200" on my screen, and I'm trying to get rid of... is that may impact my connection? and I can do/use to get rid of him, if I can't access my blackberry desktop software?

    I have the blackberry bold 9900

    You will not be able to backup of the device with the app error 200 appearing.

    You should start your BlackBerry in Mode safe and remove all third-party apps or themes that you could add, starting with the most recent added, first of all.

    Article ID: KB17877 How to start a BlackBerry smartphone in safe mode

    Then, on the BlackBerry, click Options > device > application management and remove these apps, you think that could be the culprit.

    Restart the BlackBerry again and see if the error app has disappeared.

  • Charging Curve 8900 Smartphones blackBerry device software

    Hi I have a problem with my Blackberry device software, how to remove and re intsal software on my Curve 8900?

    Manual device OS upgrade instructions:

    1. start by searching for your operator and the system operating file that you want to use.

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

    3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

    4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

    5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

    6 remove the internet connection for PC and reboot the PC.

    7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

    8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

    Take advantage of the new operating system.

  • BlackBerry Smartphones BlackBerry Desktop Software could not validate your update to the BlackBerry device...

    Hello. I had my blackberry for a little over a year. It's a Bold 9650. After I have updated to OS 6, everything was going fine except for the fact that I have lost password Mole and Brick Breaker. Small problems, I know. But when the day consists of a lot of waiting around, believe me, these two helps. in any case, I looked on various forum how to recover them and more expected to open the Fund Manager and go to the list of applications and simply check out these two games and to update. I did that, but when I went to update, I had to wait a while because he loaded [yes I use a mac], and then this message pop up would be "BlackBerry Desktop Software doesn't have to validate your device BlackBerry - abandonment update install due to failure of the validation.» Some packages contained unsatisfactory dependencies. "So now I can't update my phone at all with anything. What can I do to solve this problem without doing a full cleaning [which I don't know how do either, I see a lot of people talking about it]? I just want to be able to update my phone.

    Hey acabungc,

    Welcome to the community of BlackBerry Support Forums.

    This error is caused by a third-party application on the BlackBerry. This application will need to be removed and then you can re-installed games.

    To find out which application is causing the problem go to/Library/Application Support / BlackBerryDesktop / Logs and open the daily log on the Mac.

    And you will find a line in the newspaper that said: abandonment of the install because of unmet dependencies for packages: ((Application name))

    That lists the name of the application.  Then you can remove this application from BlackBerry.  Let me know if you have any other questions.

  • Smartphones blackBerry device software upgrade problem

    Hi all

    I have a Blackberry 8310. He was originally AT & T service, but he now has the T-Mobile. It is unlocked and currently leads the software 4.2.2.170.

    I'm moving to 4.5. I downloaded the software from T-mobile, here for the 8320. They have no 8310 software, and told me that it shouldn't make a difference:

    http://www.t-mobile.com/bbupgrade/

    I followed the instructions here:

    http://www.BlackBerryFAQ.com/index.php/How_do_I_upgrade_the_OS_on_my_BlackBerry%3F

    (I tried method 1 and method 2)

    However, it will not install little matter what I do. I even tried using CrackMem.

    Get to step 6 of method 2 for example, I'm never invited to install the upgrade. When I look into the application loader on BB Desktop under applications to update or install new applications, the software update is never there.

    No idea why the upgrade won't install? Is it because the phone's ex - AT & T?

    One last thing - it was originally hooked up to BES and so had a top COMPUTER policy. I wiped by using method 2 here:

    http://www.BlackBerryFAQ.com/index.php/Remove_IT_Policy

    Any help would be appreciated.

    Hi and welcome to the forums!

    One that you said that the software and the model doesn't matter, said you bad.

    Well, software loading 8320 in to a 8310 photo an accident of room StarTrek carrier... same results.

    Go to the AT & T software download site and get the right device OS for the 8310.

    When you go to install it, you need to remove the provider. XML file. This step is listed in your procedure

    I have the number of site and the version to download for you at the bottom of the post.

    When you start the download of software peripheral BONES of AT & T, save the file to disk, do not run.

    When the download is complete, then go to the directory on the PC you have loaded to and run the

    self-extracting file. The software will be installed in the directories in the files of the Office Manager

    If the application loader will find it.

    Follow each step exactly as written now from the first step of the procedure of FAQ.

    Thank you

    Bifocals

    https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

    BlackBerry Handheld Software v4.5.0.152 (Multilingual)
    Package Version: 4.5.0.152
    Composed of:

    • Applications: 4.5.0.110
    • Software platform: 2.7.0.90
    • File name: 8310M_PBr4.5.0_rel152_PL2.7.0.90_A4.5.0.110_AT & T .exe
    • File size: 89,91 MB
  • BlackBerry Bold 9900 of the Smartphone Blackberry Desktop Software - impossible to synchronize the calendar

    I can't update my Blackberry 9900 calendar when using BB desktop software.

    A sync error"the following recurring event could not be synchronized 09/27/2012 [Event].  Remove the event and the synchronization again.

    However, when I look in my Outlook calendar and on my Blackberry itself, I don't have a calendar for that date listed event.

    How can I fix this problem and start having my phone synch again.

    Thanks for any help!

    Hello ckiefe,

    Welcome to the BlackBerry support community.

    Thank you for your question about the timing issue you are having with your calendar using the BlackBerry Desktop Software:

    The following article will provide you with more information on this subject: http://bbry.lv/YQ1quM

    Let us know if that helps.

  • BlackBerry Smartphones Blackberry Desktop Software.

    Good afternoon

    A bit of a request if I may?

    Today I plugged my BB 9900 at my computer that automatically connected with BB Desktop Software. Defrosting and then update the audit, he showed that he not there no updates of software available, however, if I select lower left "show other versions" it shows my software installed and the option of downgraded to other versions. At the bottom of this page is a box that displays the details and the following message:

    "An update of BlackBerry® Device Software version 7.1 is available. This update includes optimizations and improvements approved by your wireless service provider. Note: If your device is associated with an email account that uses a BlackBerry® Enterprise Server, contact your administrator for more information on the update. »

    I chose this update that caused the download being completed, but the obligation to reinstall all my e-mail addresses and configure all my applications etc. All other data seems to have been recorded but on reconnect the phone once again this afternoon and by selecting the above, I get the same message as shown above. Control of standard software reveals to day, I'm a little reluctant to select install again and then repeat the installation all my addresses e-mail etc again, any advice please?

    Hi Londonpride,

    If it still shows update available so some how your device not updated correctly during the last exercise did you.

    Hope that your SIM card is properly configured with BlackBerry data Plan and your system is connected to the Internet. Please take proper backup of your device using BlackBerry Desktop Manager & follow the procedure below

    Connect your device with PC & PC go below location

    C:\Program Files\Fichiers Research In Motion\AppLoader

    This place double click on a file named loader.exe and a small window will open and in addition to the user friendly steps, between the two he invites you to take backup as well, please be careful during the process.

    This process will be upgraded handheld correctly, but you must

Maybe you are looking for

  • Exit Airport Extreme seems slow

    I have the latest version of Airport Extreme.  I completed a test of speed directly to my cable modem and it shows a download speed of 750MBps.  When my Airport Extreme is connected my typical speed is 30 Mbps (on my iPhone 6 + and in the same room a

  • Firefox download, installs fine but starts in Russian. What should do?

    Windows 7 x 64 desktop: I am trying to download firefox 31. Guests and dialog boxes are in English and he seems to be able to install properly but when it launches the screen is in Russian. What I am doing wrong? I tried firefox 30 but same problem.

  • Applications do not install it on El Capitan

    I recently managed to get rid of my old iMac to a new, but I had one of the problems is to install apps. specifically, Google Chrome and Sketch Up. Download completed successfully, but when I see the sign that says to put the new program in the Appli

  • HP Pavilion 15 laptop-n096ea - SATA speed?

    HI guys,. Hoping for a little help, I searched here and google but can't find the answer if nobody knows the SATA speed for this laptop ((SATA I II III)) Thanks for the help Rich

  • Brightness G505s Windows 7 problem

    Nice day I recently bought a new laptop of Lenovo G505s with W8 natively installed because I couldn't find anything with W7. W8 has really started to bother me so I configured the uefi bios, so it could accept to W7, then I installed W7. It seems I f