Smartphones blackBerry torch freezes on reboot screen

Similar Questions

• Smartphones blackBerry torch freezing after downloading an application

  I downloaded an app of the theme and reset my camera as it says. After that, any icon that you tap, bar text, makes the crash of the phone. I have reset my phone taking battery etc, but it's the same situation everytime I turn on my phone. Can I remove this app somehow without going on app world (as it freezes whenever I try) or a way to restore the factory settings?

  Start the machine Safe Mode, delete the theme Options > device > theme (or Options > device > Applications)
  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877

• Smartphones blackBerry torch freezes when the e-mail account configuration icon engaged

  I'm under bundle 2647 - platform version 6.0 6.6.0.223

  While in the editing and try to open "email accounts" unit freezes or does not allow me to open the program

  Yes, I did. I called my service provider and they have crossed a new configuration

• Smartphones blackBerry Torch 9850 band Base

  Torch 9850 operate in the GSM 850 MHz - 1900 MHz band?

  Hi and welcome to the Forums!

  For more details, see the following page:

  • http://us.BlackBerry.com/smartphones/BlackBerry-torch-9850-9860/#! phone-specifications

  Down, there is a 'Network' link that will give you the exact frequencies the device works with.

  Good luck!

• Smartphones blackBerry software lost on reboot

  Hey guys

  Please could you help, I have a curve 9360, did the software upgrade to 7.1 and now every time that I reboot or my dying battery, I need to reinstall the software, but I mean that he loses everything, when I turn on I got a white screen and has as a box to put my PIN in the phone then runs, but without the software. Cannot use anything, a bit like the mode without failure under windows.

  Thank you

  Hello and welcome to the community!

  I would infer that something was not quite right in the software update, you did, and so a refill of the BONE is in order.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones BlackBerry Torch 9850 PC board of the battery problem.

  For the last couple days, my torch 9850 has been emptying faster than usual. The drainage rate was about 4.31% per hour. Unfortunately today, I was with my flashlight to take a photo when I watched the battery indicator drain about 80% of yellow to the red outline with the flashing led in under 2 minutes. The phone also randomly off followed by a solid red led, followed by 2 red blinks. Since this morning, I put a good known in battery. He killed that, in about 15 minutes. The only third party application that I have is The Weather Channel. The only application running is phone, SMS, email and contacts. I reloaded the software the first time that drain you.

  Hello!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• Smartphones blackBerry Torch 9810 automatically restart/power off of the problem.

  Hi, I took my BB Torch 9810 just 1 1/2 papillon, last few days my pnone is automatically reboot or turn off. Why? is thr a prblem of setting or technical problem? Please help ASAP :-)

  Hello uday808,

  Welcome to the BlackBerry support community.

  To fix the reboot you encounter on your BlackBerry Torch 9800, backup and perform a charge or upgrade your BlackBerry Device Software. For more information on this procedure, see the following article:

  How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:
  http://bbry.lv/NWPC6y

  Where this process fails to resolve the problem, please contact your point of sale for options.

  Thank you.

• Smartphones blackBerry torch no longer has a sim chip, service cancelled with at t, to delete the e-mail settings, use the torch by wi - fi

  Due to a protracted dispute with at & t, I don't have my blackberry torch 9800 on the provider and the sim chip disappeared. Simple problem, because I want to have some uses of the torch limited by wi - fi and that don't work - I want to remove all references to the gmail and BIS email icons that I used to use on the torch. Apparently, nothing is active now that will allow me to do anything with any of the e-mail accounts that used to be active on the torch. Anyone have any ideas?

  Press the search icon in the upper right area of your home screen.  Type 'Book of Service' and select the options icon that appears.  Tap on "Service book.  Delete the [CMIME] GMail and Gmail [CICAL] service book.

• Installation of blackBerry Smartphones Blackberry Torch Email problems

  Hello

  I recently changed my password to my Hotmail account. BlackBerry then sent me a message inviting me to change the password in my email from my Blackberry Torch configuration section.

  When I went in the Configuration section of the--> e-mail--> e-mail account accounts Internet, my flashlight prompted me to upgrade to the latest version of the configuration of the e-mail application. I clicked 'OK' and then he asked me if I wanted to download it now. I clicked 'yes '.

  The download began, but then frozen (and I did not on the network or WIFI ranges). The BB Torch then invited a message saying that he was unable to download the application.

  I tried to get back inside, and whenever I need to click on "Internet mail account", he would do nothing then tried (for testing purposes) to account to the company, and he would go in the section.

  So I tried a soft reboot. It didn't fix it. Then I tried a hard reboot, it also didn't fix it.

  What can I do?

  Help, please.

  Thank you.

  You should probably ask in our MAC-specific forums... are a few things in the MAC world, well, different...

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-Mac/BD-p/blackberryformac

  Good luck!

• BlackBerry Smartphones Blackberry Torch Favorites help

  Hello world

  I just joined this forum because I just of me a Blackberry Torch and I love him... and I was wondering if someone could help me here, I added the BBM and Twitter icon for the favorite shortcut by selecting it from the main home screen menu (by pressing the icon, and then select Add to Favorites) and now all of a sudden it's not not on the fav menu bar , and when I go to the icon in the home screen to make again the fav gift option' don't come up... so I can't understand why, (not very good at explaining lol..)

  So I hope that someone can help me

  Thanks in advance

  See the PM I sent you.

• BlackBerry Smartphones Blackberry Torch 9860

  I have a Blackberry Torch 9860, which has just started a problem with unlocking, you lock it on top of the handet, and a few seconds, it opens again, is there a way to stop him to unlock the keyboard? It is still used to be ok until today. Thank you

  Hello joblake66,

  Welcome to the community,

  You have recently installed any app to lock your device?

  Prince

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Blackberry Torch 9860 stuck on the update of the software help!

  I have a blackberry torch 9860 and its deadlock over 18% on the software update, Ive out twice the battery, then no difference and my habit of blackberry desktop to pick it up, ID really appreciate it if someone could help me please!

  As soon as possible!

  Thank you!

  If BlackBerry Desktop Software does not recognize your phone, you're really out of luck. It is imperative that the BDS connects to your phone.

  RIM has this to say about getting your phone to connect to the BDS:

  http://www.BlackBerry.com/BTSC/KB10144

  I hope that helps you.

• Keys disappear Smartphones blackBerry Torch 9810

  I have the new Blackberry Torch 9810 and whenever I put a deal on the phone, the touch keyboard disappears. Whenever I remove the case however, the keyboard is displayed again.

  Can someone help me with this? I work in a job where I NEED a phone, and I wish I had my OtterBox on my phone in case where he fell and could potentially break.

  Some news is good news!

  Thank you!!

  He had some problems with the front on the 9810 otter box. hard part is dating the loack key activation switch.

  If it persist, contact otterbox. they are behind their products and I had one replaced before with no quibbles.

• BlackBerry Smartphones Blackberry torch 9860. Page of the BBC do not pinch and zoom.

  Hey, it's the first Blackberry torch 9860, I bought. Can someone please tell me why I can't pinch and zoom in on the BBC mobile website? I have this as my home page. I can scroll top down and touch a news item and open it, but it won't pinch and zoom.

  Still not working on my blackberry. So I have to assume that it is not meant to be.

• BlackBerry Smartphones Blackberry Torch synchronize with iCal

  For some strange reason my Blackberry Torch will not synchronize with iCal.  I have new items entered on iCal which don't tranasfer despite the fact that I have synced to the phone with my Mac.  I am Lion, Blackberry desktop version 2.3.1 and I iCloud off on my Mac.  I tried the device Option forget, deleted iCal calendar items and to set up a new calendar and events imported again.  Still no luck.

  Found a solution!  ISync downloaded Mac OS X Lion and my Blackberry Torch synchronization with iCal.  Here is the link.

  http://imadmalik.com/10/02/iSync-for-Mac-OS-x-lion/