Smartphones made BIS blackBerry wifi relay depend on the type of plan BIS?

Hi all

a few days back I bought my first BB (Curve 8520) & activated Plan BIS LITE BSNL (India) (access to unlimited email only, no navigation software, no social networks etc.) which is perfect for my needs.

My problem is I can not BIS data on wifi - indication of the white dashboard instead of green check in front of the option of wifi connection, no email via wifi, only navigation is possible.  As my office basement where GSM Signal is not available, I seriously need BIS on Wifi.

I tried the same thing which is given in the different forms of reset wifi diagnostics, bb ip ping, Telnet, HRT WIFI 60 registration to reset etc as many times & also did much about customer service but could not get my problem is solved.

After all communications, that of BSNL customer service finally told me that I can access BIS Services on Wifi only if I take BIS (which is 3 times more expensive than my current & quite useless for my needs) unlimited & with my current Plan I cannot access BIS on wifi.

This is meaningless, fundamentally, I don't believe it, never read or heard anywhere. Document of BB under the topic below for access to blackberry data services through wifi does not mention an opposition like that!

h t t p: //uk.blackberry.com/ataglance/networks/Accessing_BlackBerry_Data_Services_Via_Wi-Fi.pdf

Please confirm is that so?

Please help me guys

Hi and welcome to the Forums!

Carriers indeed each they control the services they provide in respect of different data plans. In addition, at the bottom of the page 6 of the document you quoted, it says:

Check with your service provider for supported services and features wireless. Not all data plans Blackberry supports Wi - Fi access to BlackBerry data services.

So it seems that your carrier does not, under the plan, you have access to BIS via the WiFi infrastructure.

Best!

Tags: BlackBerry Smartphones

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