SmartScan 5520 is more the HP scan on OSX 10.7

I have a HP Smartscan 5520 and it worked very well, even earlier today.  Now, however, whenever I try to scan a document, I get the error message "Unable to log on." I tried to reset the printing system as suggested here - https://discussions.apple.com/thread/2535764?start=0&tstart=0

but it does not work.

Support on hp.com page suggested to reinstall the software, but I don't think that should be the issue since he mentioned that people upgrade to OSX 10.6 to 10.7.  I did not the upgrades to the computer.

Also, I use the option Wireless for all of this, in case this is useful information.

Hello

Try to reboot your router by unplugging its power for a few seconds, and then restart the printer and the AMC and try to scan the image.

Shlomi

Tags: HP Printers

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