Software CC stops after 1/3 of a second - launches a complete interface, closes unexpectedly with NO error messages

Can someone help on the specified problem?

I lost hours to talk to people on the Adobe chat now.

I signed up for student Creative Cloud yesterday. Started the download and installation of InDesign and Photoshop. Both programs stop about 1/3 of a second after the launch. The software starts with full interface and then closes WITHOUT any error message.

I also tried to open InDesign projects that I copied from another computer. It will load perfectly fine, but request directly to save them, and after that it stops.

It this technical problem? Account number? Please help - deadlines are coming up.

Hi SvenWolters,

What operating system do you use? You have an earlier version of Adobe installed on your machine?

Kind regards

Romit Sinha

Tags: Adobe

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