Software downloaded blackBerry smartphones

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• Software of blackBerry Smartphones - frozen update

  Hello

  I use the 9860 Torch on Vodafone

  Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

  It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

  Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

  have you tried to remove the battery and put it again but it always freezes at the same point

  Thank you

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• Language Input Support section missing Desktop Software and blackBerry Smartphones

  I'm trying to remove some languages of my Torch 9850. I recently spent the unit from a torch defective 9850 in a replacement as new from Verizon. Entering BDS V 7.1.0.41, loading Applications gets me only for the applications that I installed from Blackberry World, but it does give me no other options as he used to do the last time I needed to change the language, which was in February, two months ago. I checked for software updates and the BDS and the 7 OS is up-to-date (OS7 v7.1.0.755 platform 5.1.0.553). I repair, BDS installed and installed with no luck. Ideas? Win8 laptop now and back in February when was the last time this option was required and run successfully.

  Thank you!!

  Hello

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS exact package that is currently running on your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now, try again.

  Good luck and let us know!

• Frozen to the software update blackBerry smartphones

  I have a Blackberry Curve 9360 and it is frozen all by doing an update of the software (progress overall backup 13%).  It has been like that for the last two hours.  I tried to take out the battery, but it just goes back to the same screen when it restarts.

  Can anyone help please?

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Need to download blackBerry Smartphones Blackberry Desktop Manager Version 6

  A few months ago, I read a post that has a link so that I could download Blackberry Desktop Manager Version 6 for Windows.

  Does anyone have a link?

  See you soon,.

  Steve

  BTW, this is the link...

  http://www.BlackBerryForums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114

• Software later blackBerry Smartphones

  Can someone tell me what is the latest software for Blackberry Bold 9900? My 9900 a Bundle 7.0 1346 (v7.0.0.261, platform 5.0.0.464).

  RishSha wrote:

  I'll try to update the phone on its own that is, by disconnecting desktop computing.

  Hi RishSha

  Its my personal opinion that never perform a Device Software Update Over the Air, you can also try a manual update process that is more convenient and more secure. To do that just follow these simple steps:

  1. find your carrier and download the operating system you want to leave here, BlackBerry software download Site

  • (Make sure you download for the same model you have)

  2. double-click on the file downloaded to install it on your PC

  3. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

  • Then using software office perform your full backup of your device.

  4. search for your C: drive for any file Vendor.xml and delete them, there may be one or two Vendor. XML (on your PC, change your records option to show hidden files / folders) the location can be:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  5. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Update will continue then after Installation of the new OS restore your backup using BlackBerry desktop

  Software.

  Try it and tell us if you feel any problem.

• 'Security software audit' blackBerry smartphones frequently and can not stop it

  I have a Torch 9800 - that I bought second-hand with a full reset. I got all my contacts and details copied by my local orange store.

  I'm totally new to Blackberry, and I find it very frustrating with an action of 'Check' security software often happening on my phone. The screen goes black with the Blackberry logo, and a white line slowly updates. Everything that happens I can't action one of the buttons.

  I went to the Options > Security (no services) state information > Blackberry button > check security software

  It passes through loads of ticks and said passed safety tests. But this action has not prevented frequent checking.

  What I am doing wrong? Or what should I do?

  Well, it's completely different. If your device is second hand, so now you go ahead with the measures of the seller and the buyer steps in the public knowledge base article:

  Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

• World of app download blackBerry Smartphones

  App world stuck on me recently and I somehow erased. Where can I re - download app world? The channels official website of blackberry and not working for me.

  Hi omegahatred

  Welcome to the Forums of the BlackBerry Support

  Download the recent version of BlackBerry World from your BlackBerry browser at or here www.blackberry.com/appworld .

  Or if your device OS is prior to 6.0.0.706 then you can try to download BlackBerry World version 4.0.0.55 which is the best solution now available for BlackBerry World. To download this version first perform a battery pull reboot and then from your BlackBerry browser access or click here http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download the 4.0.0.55 version. Also check out this Knowledge Base for assistance:

  KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

  Good luck.

• Failure of a software of blackBerry Smartphones

  Hello

  I have a big problem with my cell, it keeps going on and outside without that person touch. When I try to press down just does not work. I was look at the settings and everything and realizing that some of the mobile certificates have expired and I don't know if this is what my causing a malfunction

  Hi compare

  Welcome to the Forums of the BlackBerry Support

  For your first question, it can happen because of any bad behavior apps installed on your device, how many third party applications you have on your device? Can you try to start your machine in safe mode to see if it happens

  KB17877 : How to start a mode BlackBerry smartphone safe.

   

  If safe mode if your device works well, then you must remove all third party applications you can think of is responsible for or after the installation of this preoblem raised.

   

  For your second question, you can also try these steps:

  1 - Save your pocket computer.

  • KB00510 : how to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 : send the directories for the BlackBerry Internet Service
  • (Wait a recording message comes for each e-mail accounts, you have set up on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Please try these steps and let us know if the problem appears

   

   

• During the game download blackBerry smartphones, blackberry froze and t...

  During the game download, blackberry froze and the game did load on my phone. I have the purchase receipt. What can I do to get my game?

  Hello!

  Use these instructions in the AppWorld user guide:

  http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  See you soon!

• Download blackBerry smartphones and accepting Device software 4.5

  I'm puzzled.  I downloaded the version 4.5 of the software of the device (not for the "BOLD") and the application loader does not load it.  I tried to do the AT & T site and Blackberry without result.  The main reason I want this is to get more capacity on the micro SD that I installed.  Any ideas?  Thank you.  BlackBerry NERD

  I downloaded the desktop WITH the Media Manager 4.7 version. (excerpt from the AT & T site, my service provider) I tried to do the automatic update directly from the Blackberry http://na.blackberry.com/eng/services/devices/ site.  The application loader started, he went to the test. Then the message says that I have the current version. (4.2) I also went to the AT & T website and downloaded 4.5 since the 8310/8320 to see if it works that way.  AT & T not to post 4.5 as a choice for the 8300. Any ideas would be most appreciated!

• New software for blackBerry Smartphones

  Hallo

  I have the blackberry curve 9300 and I would like to download the new software os6 on my phone

  my computer is an imac

  i, v, download software blackberry blackberry desktop and when I connect my phone to the computer

  its says there is or not availeble updates

  do I did wrong?

  I want the os6 software in my own language I live in Holland

  I hope that some body can help me

  Sorry for my bad writing

  greethings j.leenders

  Hello

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Reload software 513 blackBerry smartphones?

  Hiya!

  So my blackberry bold 9700 is only show a white screen that says reload software 513.

  Ive got up it-related positions, but the given solution is to connect to the blackberry Desktop Manager and my habit of blackberry that isn't!

  Please could someone help me, im so lost on what to do now?

  Thankyouuu!

  

  If your BlackBerry is turned off the power with a white or black screen, follow the instructions below. The only indication of life may be the flashing red indicator light in the upper corner. Nothing seems to wake and Desktop Manager does not recognize that a device is connected.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  If that above does not work... You use BBSAK or JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

  If JL_Cmder does not work, follow this instruction:
  http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

• Software of blackBerry Smartphones Downgrade

  Hello

  I just installed the latest version of the device software 5.0 for my "BOLD" pocket computer, thinking that I would get my BB that was blocked by ATT cards but he caused more problems instead, and I did not return no more cards.

  1. How is - that downgrade you software to the previous version? I found this in the Help Center:

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/18335/Delete_the_previous_version_of_dev...

  but when I go into the advanced--> update wireless options, I don't see "Succeeded the previous update" click on this option indicated. Instead, what I see is updates available, the current version is 5.0.0.681 and I can only click on "Check for Updates".

  2. I got this text message when I reboot my device (by removing the battery) that I never had before:

  of + 1121611611

  73240 number invalid error: Please send again using a 10-digit mobile number valid. STATUS

  Thank you very much for the help.

  HIYA!

  Try going here for download software v4.5 and save.

  Once that is done, open Desktop Manager > click on 'Help' > on Blackberry Desktop Manager > click on tab "Device Software" > select the v4.5 software > to application loader > update Applications > choose Software v4.5 (and any other files there)

  Is it that help at all?

• Software of blackBerry Smartphones

  Hey can someone give me a link where I can download the desktop software, so that I can update my software of computing device has torch 9810.

  Download it here:
  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22