Solution Center no longer work after IE 9 install

Windows 7 64 bit

HP 4500

HP Solution Center has worked well (on a network)

Updated IE 8 and IE 9

Printer still works fine

HP Solution Center is no longer opens.  The following error message is displayed.

HP solutions Center can not run because your device installation is not complete.  Please connect the USB cable or re-run the Setup program from the installation to a network installation CD.  If it does not complete the installation or if you do not have the CD, access the HP help files by clicking on the start menu.

I checked my Adobe Flash and its current. I uninstalled and reinstalled the Solutions centre 3 times and I still get the error. What should I do next? I need to scan.

Hi Ms_Lumberjack,

Try using the brush included in the CD or download.

Of the Original installation CD:

1. Insert the CD in the drive and then cancel Setup

2. open my computer and click right then on the CD from the drive and select open

3 open the Util folder

4 open the CCC folder

5. run the L4uninstall.exe or .bat

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-80348-1&CC=US&DLC=en&LC=en&os=4063&Product=3986399&sw_lang=

10. run the download to reinstall the printer

If the software has been downloaded and extracted to your system:

1. tap folder in the race or search programs and files of field

2. Locate and open the folder starting with 7z (example: 7zS2356)

3 open the Util folder

4 open the CCC folder

5. run the L4uninstall.exe or .bat

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features

http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-80348-1&CC=US&DLC=en&LC=en&os=4063&Product=3986399&sw_lang=

10. run the download to reinstall the printer

Tags: HP Printers

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