SOLVED problem with my DVD/CD _

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  marinee4

  Yes - it's a problem that I heard that HP only retains the support of recovery for five years.

  A few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

  Good luck

  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

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  Original title: optical drive not recognized...

  Hello

  Please contact the Microsoft Community.

  You have a problem with the driver DVD being missing on the computer. It can be difficult when something that is important to you does not work as expected. It's pretty simple and we're here to help you solve the problem. We work as a team and get this sorted out.

  Please answer these questions-

  (1) that you get an error message or error code?

  (2) did you have performed the steps in troubleshooting?

  (3) have you made changes on the computer before the show?

  I would like more information about the issue.

  Method 1-

  I wish that you are running the fixit-

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2-

  Note: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.
  Back up the registry - http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

  I would have you look at the article-

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116#top

  Let us know if you have other questions about Windows in the future. We will be happy to help you. We at Microsoft, strive for excellence and provide our customers with the best support.

  Thank you.

• Failures/intermittent problems with Optiarc DVD +-RW AD - 5560 has

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  Today, the original problem described above reappeared.

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  Everyone knows the same problem with this drive and what do I do to fix this?

  
  

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  After leaving from one day to the next, the disc came out at the start.
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  I get an error message "Abandoned SCSI command". It never imagined before.
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  There may be dust on the lens? Try to clean with a Microfiber cloth.

  You can also try to remove the CD/DVD filters in the registry.
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  On this path, it is not easy to say anything. Try to remove the drive from Device Manager, and then restart the device. The unit should be recognized and installed correctly.

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  PS: Before installing Windows 10, I deleted all the files and partitions on the hard drive. Maybe it's the origin of the problem?

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  http://www.partitionwizard.com/Partition-Wizard-bootable-CD.html
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  Hi Teresa,.

  Thanks for posting your query on the Microsoft Community.

  I suggest you follow the below Microsoft article and check if it helps.

  http://Windows.Microsoft.com/en-us/Windows/Troubleshoot-creating-video-DVD-Maker#1TC=Windows-7

  Follow the below to reference Microsoft article.

  http://Windows.Microsoft.com/en-us/Windows7/burn-a-DVD-video-disc-with-Windows-DVD-Maker

  Hope this information is helpful and let us know if you need more assistance. We will be happy to help.

  Thank you.