Failures/intermittent problems with Optiarc DVD +-RW AD - 5560 has

I have an Inspiron 1720 laptop running Windows Vista. June 1 the DVD drive was declared missing. The Device Manager said "this device cannot start. Code 10. " Looking for solutions? "Could not load driver software. A chat with technical support solves the problem by taking control of my computer and do something in the system registry.

Two weeks later I couldn't eject the CD that had just been snatched. Restart solved that problem.

Today, the original problem described above reappeared.

Technical support advised that, so that they can keep fixing these problems Dell will not replace the disc if the warranty does not expire until October.

Everyone knows the same problem with this drive and what do I do to fix this?


Tags: Dell Drives

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