Sony Rx1Rii "Preview not available for this file.

I have a new camera, just out this week: Sony Rx1Rii

My Adobe 5.7.1 displays "Outlook not available for this file" when I downloaded my Raw + JPEG files by the reader.

I contacted Adobe and I was told that I had to go to 6.

I was assured that 6 Lightroom would read my files for the Sony Rx1Rii.

I upgraded and still experiences the same problem.

The seller gave me the phone number for technical support who said 'we can not help you' and gave me the link for the chat support who said 'we can not help you' and gave me your link


Can you help me? Please?

Hi doublezd,

II RX1R from Sony (DSC-RX1RM2) is supported by Lightroom 6.3

Click on the link below for supported camera.

Devices supported by Adobe Camera Raw

Could you please check and confirm the version of Lightroom you use?

I hope this helps.

~ UL

Tags: Photoshop Lightroom

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