Sorry, we could not make changes to parental controls settings.

Hello.

We recently bought two laptops for our children. My wife tried to set up parental controls, but we were striking problems on one of them.

We have removed the trial version of McAfee that came with the laptop and installed computer Total virus defense. We tried and then configure the parameters of the family.

A laptop works fine, but the laptop on the other, identical displays an error message when the family settings are changed.
"Sorry, we could not make changes to parental controls settings."

The settings seem to be there properly, despite the error message, but they have no effect on navigation or access time.

The two laptops are running Windows 8 with local accounts for the parameters.

Any help you can offer would be appreciated.

Kind regards

Leonard King

Hi Leonard,.

Thanks for the reply with the status.

I suggest to upgrade your operating system to Windows 8 to 8.1 Windows and check to see if that solves this problem.

Refer to this article for more information.

Update to Windows 8.1 of Windows 8

If you find difficulties to find the update by store, you can perform the steps described in here.

Hope this information helps. Response with status so that we can help you.

Tags: Windows

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