Sound of Glitch/distorted graphics (MBP early 2015)

Hello

I bought a macbook pro early 2015 about 3-4 months, the problem is that sometimes (especially at the course to watch movies), the screen goes black with red lines for about 2-3 seconds then screen goes back to normal, but the sound is distorted (choking), so I need to restart the system for the sound to come back to normal, this problem is difficult to reproduce It occurs randomly and the best evidence I have is a video showing the audio portion choking.

This happens around 3 - 4 times a week, so it's really hard to film the graphic problem glitch, someone else had this problem?

Thank you for your time!

This is not normal.

A new Mac is under warranty for 1 year from the date of purchase.

Take the computer to the Apple store to have checked out it.

Genius Bar reservation

http://www.Apple.com/retail/Geniusbar/

Best.

Tags: Notebooks

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    Folx3Plugin: 5.0 - SDK 10.6 (2016-06-11) [Support]

    The Safari Extensions: ⓘ

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-13)

    3rd party preference panes: ⓘ

    Flash Player (2016-05-10) [Support]

    Java (06 / 06/2016) [Support]

    Logi Options Launcher (2016-04-15) [Support]

    Time Machine: ⓘ

    Time Machine not configured!

    Top of page process CPU: ⓘ

    5% WindowServer

    1% fontd

    1% kernel_task

    1% AddressBookSourceSync

    1% kav

    Top of the process of memory: ⓘ

    762 MB kernel_task

    KAV 221 MB

    WindowServer 98 MB

    90 MB mds_stores

    Soagent 82 MB

    Information about virtual memory: ⓘ

    3.59 GB of free RAM

    4.41 GB used RAM (2.15 GB being cached)

    Used Swap 0 B

    Diagnostic information: ⓘ

    June 11, 2016, 19:43:41 ~/Library/Logs/DiagnosticReports/firefox_2016-06-11-194341_[redacted].crash

    org.mozilla.Firefox - /Applications/Firefox.app/Contents/MacOS/firefox

    11 June 2016, 19:05:01 test - passed

    June 10, 2016, 09:19:02 /Library/Logs/DiagnosticReports/firefox_2016-06-10-091902_[redacted].cpu_resour ce.diag [details]

    Uninstall Kaspersky and CleanMyMac according to their own instructions. Any improvement?

  • How can I get multi channel audio via the HDMI port on an early 2015 MacBook Pro?

    I try to get the 7.1 audio channels to flow from my MacBook Pro to a cinema set up. The display works fine now I plug the HDMI in however the sound still Mac speakers. I checked the settings and no HDMI output is available. An airtime option is available, but that returns only two channels as a maximum to the receiver. When I go to the configuration of the source on the receiver it receives video at 1080 p 60herts however it is specifically stated No Audio from the Source.

    Also, I have connected my iPhone 6 s more using an Apple through the same HDMI cable adapter and it works perfectly. We also use HDMI with our PS4 occasionally and it works perfectly, even with the 3D.

    Thus, the MacBook Pro is early 2015 with an i5, the receiver is a Harmon Kardon AVR 2700 (we run 7.1 channels of this) and we are connecting via the HDMI port through a 50 ft HDMI before. The receiver sends the audio to a projector with 1080 p 60 hertz if it changes anything...

    Also if it helps the receiver supports dts - hd master audio decoding, Dolby True HD/Digital Plus decoding, HDMI 1.4 (HDMI is compatible 2.0), as well as multi-channel input and PCM and linear PCM.

    I use a "Behringer UCA202' audio device I bought on amazon.com for only $29.

    It works very well for the audio 5.1 or 7.2. Works connect optical toslink. Just plug it into a usb port on your Mac and a cable optical toslink to your AV receiver.

    My Yahmaha 7.2 audio/video receiver is measuring process the digital signal in THX, DTS, Dolby digital Pro logic, a cinema, etc.

  • small beetle in my macbook pro retina early 2015 LED backlit

    Today, when I work with my macbook, I saw a small beetle run under the cover glass of the LED backlit screen. Instantly I stop my macbook then expect to miss him the backlit screen, but he stuck in there and it seems dead in this position. What can I do now? I bought my macbook Macbook Pro 13 of retina (Early 2015), in Sep-2015 and still have coverage until 14-Sep-2016 and repair services. I have warranty for this condition?

    I took a few photos and you can see the insect to the mouse pointer.

    Bring the MBP in a bar of genius Apple store for an evaluation.  The application of the device is "not a display should be evidence of bug?

    Ciao.

  • MacBook Pro early 2015 keeps freezing

    I have a (retina, 13 in.) Macbook Pro to early 2015 which keeps freezing randomly. By this, I mean that the screen freezes when I am browsing on safari, or when I'm coding, etc. and also the trackpad and keyboard stop working.
    I can't move the cursor (and it stays the same, it does not change to the beachball) and the trackpad gives no feedback whatsoever, I stop being able to 'feel' the clicks.
    This began to happen shortly after I updated to El Capitan, and now it freezes on me once a day or every two days.
    Here are my specs:

    OS: El Capitan 10.11.4

    MacBookPro (retina, 13 inches, early 2015)

    2.7 GHz Intel Core i5 processor

    8 GB 1867 MHz DDR3 memory

    Graphics Intel Graphics Iris 6100 1536 MB

    You're not alone: https://discussions.apple.com/thread/6818471

    PS you use Spotify? Some people reported crashes when using this application.

    In my case I have not yet understand why...

  • My iPhone 6 guard making his power on and off loading when it is connected with the MacBook Air early 2015

    Hi Please help me. My iPhone 6 retains what load noise when connected with my MacBook Air early 2015. It makes me crazy! I tried with several real Apple's USB cables, update to the latest iOS (phone and MacBook), updated the iTunes, clean the orifices, everything! I just got this MacBook on the Apple store. Please help me! Thanks in advance!

    Hi mikaelaridz,

    I understand that you just bought a MacBook Air in an Apple store, and when you plug your iPhone 6 in it, you are to hear a sound indicating that the connection does not work.  If your MacBook Air has a port USB - C, you must use the USB - C for Lightning cable to connect your iPhone.

    Using the USB - C port and adapters on your MacBook (retina, 12 inch, early 2015) and later

    Port USB - C

    USB - C is an industry standard generation that allows to load and transfer of video data - while a simple connector. Your MacBook comes with a USB - C port:

    Through this port, you can:

    • Charge your MacBook.
    • Power output.
    • Transfer data between your MacBook and other devices.
    • Connect the video output such as HDMI, VGA and DisplayPort.
    • Connect to other technologies, such as Ethernet.

    Port USB - C on your MacBook supports data transfer speeds to up to 5 Gbps (USB 3.1 Gen 1).

    USB - C for Lightning cable

    Apple USB-C for Lightning cable allows you to connect any device equipped with a connector of lightning with your MacBook. It provides data transfer and power of lighting fixtures. For example, you can use this cable to connect your MacBook to these devices:

    • iPhone, iPad and iPod touch
    • Magic Mouse 2
    • Magic keyboard
    • The Magic Trackpad 2

    You can also load these devices without using your MacBook by connecting to the C - USB to the lightning cable and plug the cable of the USB - C 29W power adapter.

    USB - C for Lightning cable supports data transfer at up to 5 Gbps (USB 3.1 Gen 1).

    This cable requires no power to operate. However, devices that you plug into it could draw power from your MacBook, you should unplug it when you're not using it.

    If this isn't the issue, then I suggest taking your new MacBook Air and iPhone at the Apple Storewhere you bought it.  A genius can inspect your computer for you, there is no hardware problems and staff can help you set up.  Here's how Contact Apple and make an appointment.

    Take care

  • Early 2015 Macbook Pro Crash!

    Hello! So after repeated disk repair and restart in Mode safe, nothing helps, I have google and apparently I should run this EtreCheck to help understand why my screen keeps freezing upwards, but I have no idea what means all and how to fix it! I'd appreciate help here, got my final in a week or two and am a bit nervous about my faulty laptop

    Thank you very much in advance to you all incredibly kind souls!

    EtreCheck version: 2.9.10 (261)

    Report generated 2016-04-11 21:04:33

    Download EtreCheck from https://etrecheck.com

    Running time 01:34

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click on the link [check files] help with unknown files.

    Problem: Another problem

    Description:

    Entire screen freezes and becomes COMPLETELY insensitive, the only way to fix it is to restart

    Hardware Information:

    MacBook Pro (retina, 13 inches, early 2015)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro12, 1

    1 2.7 GHz Intel Core i5 CPU: 2 strands

    8 GB RAM not extensible

    BANK 0/DIMM0

    OK MHz 4 GB DDR3-1867

    BANK 1/DIMM0

    OK MHz 4 GB DDR3-1867

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 190

    Video information:

    Intel Iris 6100 graphics card

    Color LCD 2560 x 1600

    Software:

    OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

    Disc information:

    SM0256G SSD APPLE disk0: (251 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    First attempt (disk1) /: 249,78 (Go 202,67 free)

    Encrypted AES - XTS unlocked

    Storage of carrots: disk0s2 250.14 GB Online

    USB information:

    Broadcom Corp. Bluetooth USB host controller.

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Unknown files:

    /Library/LaunchDaemons/com.extegrity.NoInternetDuringExam.plist

    /Library/PrivilegedHelperTools/com.extegrity.NoInternetDuringExam /Library/PrivilegedHelperTools/com.extegrity.NoInternetDuringExam

    A unknown file found. [Check files]

    Launch system officers:

    [loaded] 7 tasks Apple

    [loading] 155 tasks Apple

    [operation] 76 tasks Apple

    Launch system demons:

    [loaded] 44 tasks Apple

    [loading] 156 tasks Apple

    [operation] 88 tasks Apple

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2015-11-25) [Support]

    [failure] com.adobe.AdobeCreativeCloud.plist (2015-11-25) [Support]

    Launch demons:

    [loading] com.adobe.agsservice.plist (2015-11-25) [Support]

    [loading] com.adobe.fpsaud.plist (2016-04-05) [Support]

    [loading] com.extegrity.NoInternetDuringExam.plist (2015-11-06) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2014-02-26) [Support]

    User launch officers:

    [loading] com.google.keystone.agent.plist (2016-04-11) [Support]

    [operation] com.spotify.webhelper.plist (2016-03-24) [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Other applications:

    [ongoing] com.adobe.acc.AdobeCreativeCloud.73952

    [operation] com.adobe.acc.AdobeDesktopService.75552.616F79F7-3B70-4E3A-AC54-0B9278C1D6B0

    [ongoing] com.Adobe.accmac.74592

    [ongoing] com.Microsoft.AutoUpdate.FBA.83232

    [loading] 397 tasks Apple

    [operation] 185 tasks Apple

    Plug-ins Internet:

    SharePointBrowserPlugin: 14.5.5 - SDK 10.6 (2015-09-21) [Support]

    FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

    QuickTime Plugin: 7.7.3 (2016-04-02)

    Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-12-11) [Support]

    Default browser: 601 - SDK 10.11 (2016-04-02)

    3rd party preference panes:

    Flash Player (2016-04-05) [Support]

    Time Machine:

    Mobile backups: WE

    Automatic backup: YES

    Volumes to back up:

    First attempt: disc size: 249,78 GB disc used: 47.11 GB

    Destinations:

    My Passport for Mac [Local]

    Total size: 999,51 GB

    Total number of backups: 4

    An older backup: 12/13/15, 14:35

    Last backup: 04/04/16, 21:33

    Size of backup drive: Excellent

    Backup size GB 999,51 > (disk size 249,78 GB X 3)

    Top of page process CPU:

    55% SDM

    27% mdworker (6)

    7% safari

    6% com.apple.WebKit.WebContent

    5% kernel_task

    Top of page process of memory:

    761 MB kernel_task

    442 MB softwareupdated

    319 MB Safari

    Com.apple.WebKit.WebContent 221 MB

    197 MB Adobe CEF Helper (3)

    Virtual memory information:

    1.53 GB of free RAM

    6.47 GB used RAM (2.30 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    April 11, 2016, 20:46:10 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-04-11-204610_ [redacted] .crash

    com.adobe.acc.AdobeCreativeCloud - Applications/Utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud

    April 11, 2016, 20:45:15 Self test - passed

    April 11, 2016, 16:26:04 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-04-11-162604_ [redacted].cpu_resource.diag [details]

    System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

    April 11, 2016, 14:04:15 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-04-11-140415_ [redacted] .crash

    April 11, 2016, 12:34:33 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-04-11-123433_ [redacted].cpu_resource.diag [details]

    April 11, 2016, 03:25:33 AM/Library/Logs/DiagnosticReports/Microsoft Word_2016-04-11-032533_ [redacted].cpu_resource.diag [details]

    / Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word

    April 11, 2016, 03:16:51 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-04-11-031651_ [redacted] .crash

    April 9, 2016, 11:05:59 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-04-09-110559_ [redacted].cpu_resource.diag [details]

    April 9, 2016, 12:40:54 AM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-04-09-004054_ [redacted] .crash

    welike-

    Looks like you have a problem with Adobe Creative Cloud.

  • No display but the voice of fan - MCP early 2015

    Hello

    I got the Macbook Pro 13 "early 2015. When you use the today view exploded and all I hear is sound of its fan. Fan going to market after 2 or 3 seconds and very annoying sound :/

    No keys work, tried pressing the power button / stop for 10 seconds, but was unsuccessful. tried to press command + option + SHIFT + ESC, but failed.

    Serial number: C02PGC6BFVH3

    MODEL: A1502

    EMC 2835

    Help, please

    It is under warranty, so I think an appointment at the Apple Store - Genius Bar store and bring it into service. If you are in the United States or is unable to make an appointment in this way, contact your Apple store.

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