I moved my MBP (early 2015 model) on the side side by hearing something moving inside. Is this normal?

Similar Questions

• 10.11.5 install impossible to complete failure to restart on MBP early 2015

  MBP early 2015 with OS X 10.11.4

  Started the 10.11.5 update, it freezes during the restart of the installation phase. You leave by using ctrl-cmd-eject

  After that restart attempts to restart the installation ends in the same way, Frost during the restart process

  Tried to do a complete reinstall of a new USB - similar results.

  Return to 10.11 - stop/restart still suspended

  I suspect some updates of the firmware included in 10.11.5 could be the cause

  If you have a backup, start on recovery Volume (command - R on a restart, or hold down the option/Alt during a restart and select the Volume of recovery). Run disk utility, then select first aid. Reformat the hard disk using Disk Utility/Erase Mac OS extended (journaled), then click on the Option button and select GUID. Then re-install the operating system. Try the update by using the update from the drop-down list. Restore your data.

  OS X recovery

  OS X recovery (2)

  10.11.5 combo update

• Sound of Glitch/distorted graphics (MBP early 2015)

  Hello

  I bought a macbook pro early 2015 about 3-4 months, the problem is that sometimes (especially at the course to watch movies), the screen goes black with red lines for about 2-3 seconds then screen goes back to normal, but the sound is distorted (choking), so I need to restart the system for the sound to come back to normal, this problem is difficult to reproduce It occurs randomly and the best evidence I have is a video showing the audio portion choking.

  This happens around 3 - 4 times a week, so it's really hard to film the graphic problem glitch, someone else had this problem?

  Thank you for your time!

  This is not normal.

  A new Mac is under warranty for 1 year from the date of purchase.

  Take the computer to the Apple store to have checked out it.

  Genius Bar reservation

  http://www.Apple.com/retail/Geniusbar/

  Best.

• MBP (retina 2015) [with LOG] kernel panic

  Hi everyone, today I had my first kernel panic on my MBP early 2015 with OS X El Capitan retina finally release.

  I closed the laptop (stop) last night and when I wake it today it I had to turn it on and when it started I got the following message is displayed:

  "your computer has restarted due to a problem"

  Here is the log of the kernel Panic, I hope that someone could tell me what may be the cause.

  Anonymous UUID: 597AE05A-BD2C-656B-008B-1B9BE5E6A008

  Sat Jan 23 18:55:14 2016

  Panic report *.

  panic (cpu 0 0xffffff801cdd155a appellant): Kernel trap at 0xffffff7f9e0e03fa, type 14 = page fault, registers:

  CR0: 0X000000008001003B, CR2: 0X00000000000000BF CR3: 0X000000001FF2C000 CR4: 0X00000000003627E0

  RAX: 0 X 0000000000000000, RBX: 0XFFFFFF80413B7B00 RCX: 0XFFFFFFFE245A79D2 RDX: 0 X 0000000000000001

  RER: 0XFFFFFF8029603CF0, RBP: 0XFFFFFF8029603D00, IHR: 0XFFFFFF8037DF9000, RDI: 0XFFFFFF80413B7B00

  R8: 0XFFFFFF802EFF0000, R9: 0 X 0000000000010001, R10: 0XFFFFFF801D4E0B78 R11: 0 X 0000000000000241

  R12: 0XFFFFFF80410E1800, R13: 0XFFFFFF7F9E0971A0, R14: 0 X 0000000000100004, R15: 0XFFFFFF8037DF9000

  RFL: 0 X 0000000000010286, RIP: 0XFFFFFF7F9E0E03FA, CS: 0000000000000008, SS 0 X: 0 X 0000000000000000

  Lack of CR2: 0x00000000000000bf, error code: 0 x 0000000000000000, CPU error: 0x0, PL: 0

  Backtrace (CPU 0), frame: return address

  0xffffff8029603980: 0xffffff801ccde792

  0xffffff8029603a00: 0xffffff801cdd155a

  0xffffff8029603be0: 0xffffff801cdef233

  0xffffff8029603c00: 0xffffff7f9e0e03fa

  0xffffff8029603d00: 0xffffff7f9e167adb

  0xffffff8029603d40: 0xffffff7f9e163f24

  0xffffff8029603d60: 0xffffff801d2b7288

  0xffffff8029603dd0: 0xffffff7f9e163eab

  0xffffff8029603e10: 0xffffff801d291cd3

  0xffffff8029603e30: 0xffffff801d28f555

  0xffffff8029603e60: 0xffffff801d28fac4

  0xffffff8029603ee0: 0xffffff7f9d9e62b2

  0xffffff8029603f00: 0xffffff801cd12afa

  0xffffff8029603fb0: 0xffffff801cdcbf77

  Extensions of core in backtrace:

  com.apple.iokit.IOUSBHostFamily (1.0.1) [2E215465-71AC-3DE4-B0A5-27BE9C329936] @0 x ffffff7f9d9d0000-> 0xffffff7f9da38fff

  dependency: com.apple.driver.AppleUSBHostMergeProperties (1.0.1) [B7C676A8C]@0xffffff7f9d9cc000 34EB02C0-AEE5 - 3 to 74-BEC5-6 b 5

  com.apple.iokit.IOBluetoothFamily (4.4.3f4) [4EA7F8AD-059A-35A3-8156-2B0CD392422B] @0xffffff7f9e093000-> 0xffffff7f9e14ffff

  dependency: com.apple.iokit.IOReportFamily (31) [00ECF188-29A2-3C48-B4DD-B155077F7B3C] @ ff7f9defd000 0xffff

  com.apple.iokit.IOBluetoothHostControllerUSBTransport (4.4.3f4) [EC49CAE1 - 7 d 48-3 to 7F-B893-FDE1E66D8BCD]@0xffffff7f9e163000-> 0xffffff7f9e18cfff

  dependency: com.apple.iokit.IOBluetoothFamily (4.4.3f4) [4EA7F8AD-059A-35A3-8156-2B0CD392422B] @0xffffff7f9e093000

  dependency: com.apple.iokit.IOACPIFamily (1.4) [CBAE26D8-0ACB-3C1F-8347-FDCA67EC40B3] @0xfffff f7f9dbd3000

  dependency: com.apple.iokit.IOPCIFamily (2.9) [6ADFE830-2986-35D2-8C2F-6ABEDBC94F6A] @ 7f9d52c000 0xffffff

  dependency: com.apple.iokit.IOUSBHostFamily (1.0.1) [2E215465-71AC-3DE4-B0A5-27BE9C329936] @0 x ffffff7f9d9d0000

  Corresponding to the current thread BSD process name: kernel_task

  Mac OS version:

  15 C 50

  Kernel version:

  15.2.0 Darwin kernel version: Fri Nov 13 19:56:56 PST 2015; root:XNU-3248.20.55~2/RELEASE_X86_64

  Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93

  Slide kernel: 0x000000001ca00000

  Text of core base: 0xffffff801cc00000

  Text __HIB base: 0xffffff801cb00000

  Name of system model: MacBookPro12, 1 (Mac-E43C1C25D4880AD6)

  Availability of the system in nanoseconds: 215269636717253

  last load kext to 188534286013193: com.apple.driver.AppleBluetoothHIDKeyboard 181 (addr 0xffffff7f9f7eb000 size 12288)

  Finally unloaded kext to 117393964075499: com.apple.driver.IOBluetoothHIDDriver 4.4.3f4 (addr 0xffffff7f9f72b000 size 73728)

  kexts responsible:

  com.apple.driver.CoreStorageFsck 517.20.1

  com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1

  com.apple.iokit.SCSITaskUserClient 3.7.7

  com.apple.iokit.IOBluetoothUSBDFU 4.4.3f4

  com Apple.filesystems.smbfs 3.0.0

  com.apple.driver.AudioAUUC 1.70

  com.apple.driver.AGPM 110.20.21

  com.apple.driver.ApplePlatformEnabler 2.6.0d0

  com.apple.driver.X86PlatformShim 1.0.0

  com Apple.filesystems.autofs 3.0

  com.apple.driver.AppleOSXWatchdog 1

  com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

  com.apple.driver.AppleUpstreamUserClient 3.6.1

  com.apple.driver.AppleHDA 272.51.3

  com Apple.Driver.pmtelemetry 1

  com.apple.iokit.IOUserEthernet 1.0.1

  com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

  com.apple.Dont_Steal_Mac_OS_X 7.0.0

  com.apple.driver.AppleIntelBDWGraphics 10.1.2

  com.apple.driver.AppleThunderboltIP 3.0.8

  com.apple.driver.AppleHV 1

  com.apple.driver.AppleLPC 3.1

  com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

  com.apple.driver.AppleSMCLMU 208

  com.apple.driver.AppleCameraInterface 5.41.0

  com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

  com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.2

  com.apple.driver.AppleBacklight 170.8.3

  com.apple.driver.AppleMCCSControl 1.2.13

  com.apple.driver.AppleUSBCardReader 3.7.1

  com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

  com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

  com.apple.BootCache 38

  2.8.5 com.apple.iokit.IOAHCIBlockStorage

  com.apple.driver.AppleAHCIPort 3.1.8

  com.apple.driver.AppleTopCaseHIDEventDriver 86

  com.apple.driver.AirPort.Brcm4360 1020.17.1a1

  com.apple.driver.AppleSmartBatteryManager 161.0.0

  com.apple.driver.AppleRTC 2.0

  com.apple.driver.AppleACPIButtons 4.0

  com.apple.driver.AppleHPET 1.8

  com.apple.driver.AppleSMBIOS 2.1

  com.apple.driver.AppleACPIEC 4.0

  com.apple.driver.AppleAPIC 1.7

  com Apple.NKE.applicationfirewall 163

  com Apple.Security.Quarantine 3

  com.apple.security.TMSafetyNet 8

  com.apple.driver.AppleBluetoothHIDKeyboard 181

  com.apple.driver.IOBluetoothHIDDriver 4.4.3f4

  com.apple.iokit.IOUSBMassStorageClass 4.0.2

  com.apple.driver.AppleXsanScheme 3

  com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

  com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

  com Apple.kext.Triggers 1.0

  com.apple.driver.DspFuncLib 272.51.3

  com.apple.kext.OSvKernDSPLib 525

  com.apple.driver.CoreCaptureResponder 1

  com.apple.iokit.IOSurface 108.0.1

  com.apple.driver.AppleGraphicsControl 3.12.6

  com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

  com.apple.iokit.IOBluetoothFamily 4.4.3f4

  com.apple.driver.AppleHDAController 272.51.3

  com.apple.iokit.IOHDAFamily 272.51.3

  com.apple.iokit.IOAudioFamily 204.3

  com.apple.vecLib.kext 1.2.0

  com.apple.iokit.IOSerialFamily 11

  com.apple.driver.X86PlatformPlugin 1.0.0

  com.apple.driver.IOPlatformPluginFamily 6.0.0d7

  com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

  com.apple.AppleGraphicsDeviceControl 3.12.6

  com.apple.iokit.IOAcceleratorFamily2 203.14

  com.apple.driver.AppleBacklightExpert 1.1.0

  com.apple.iokit.IONDRVSupport 2.4.1

  com.apple.driver.AppleSMC 3.1.9

  com.apple.driver.AppleSMBusController 1.0.14d1

  com.apple.iokit.IOGraphicsFamily 2.4.1

  com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

  com.apple.iokit.IOUSBMassStorageDriver 1.0.0

  com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

  com.apple.driver.CoreStorage 517.20.1

  com.apple.iokit.IOAHCIFamily 2.8.1

  com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

  com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

  com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

  com.apple.driver.AppleHIDKeyboard 181

  com.apple.driver.AppleMultitouchDriver 304.10

  com.apple.driver.AppleHIDTransport 5

  com.apple.driver.AppleHSSPIHIDDriver 41.7

  com.apple.driver.AppleThunderboltNHI 4.0.4

  com.apple.iokit.IOThunderboltFamily 5.1.0

  com.apple.iokit.IO80211Family 1110.26

  com.apple.driver.mDNSOffloadUserClient 1.0.1b8

  com.apple.iokit.IONetworkingFamily 3.2

  com Apple.Driver.corecapture 1.0.4

  com.apple.driver.AppleHSSPISupport 41.7

  com.apple.driver.AppleIntelLpssSpiController 2.0.59

  com.apple.driver.AppleIntelLpssGspi 2.0.59

  com.apple.driver.AppleIntelLpssDmac 2.0.59

  com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

  com.apple.driver.usb.AppleUSBXHCI 1.0.1

  com.apple.iokit.IOUSBFamily 900.4.1

  com.apple.iokit.IOUSBHostFamily 1.0.1

  com.apple.driver.AppleUSBHostMergeProperties 1.0.1

  com.apple.driver.AppleEFINVRAM 2.0

  com.apple.driver.AppleEFIRuntime 2.0

  com.apple.iokit.IOHIDFamily 2.0.0

  com.apple.iokit.IOSMBusFamily 1.1

  com Apple.Security.sandbox 300.0

  com.apple.kext.AppleMatch 1.0.0d1

  com.apple.driver.AppleKeyStore 2

  com.apple.driver.AppleMobileFileIntegrity 1.0.5

  com.apple.driver.AppleCredentialManager 1.0

  com.apple.driver.DiskImages 417.1

  com.apple.iokit.IOStorageFamily 2.1

  com.apple.iokit.IOReportFamily 31

  com.apple.driver.AppleFDEKeyStore 28.30

  com.apple.driver.AppleACPIPlatform 4.0

  com.apple.iokit.IOPCIFamily 2.9

  com.apple.iokit.IOACPIFamily 1.4

  com.apple.kec.Libm 1

  com Apple.KEC.pthread 1

  com Apple.KEC.corecrypto 1.0

  Concerning

  If the panic occurred only once, and there is no repetition in at least a few thousand hours of use, I suggest you ignore it.

• Flashing question mark in the Macbook Pro Retina early 2015 at startup problem

  I have the 128 GB of Macbook Pro retina early 2015 model. I bought my macbook, the year last January 2015. I am just now having problem with my mac. When I'm trying to boot my laptop it shows the flashing question mark and it does not start after that. For a while it worked, but after the update the laptop is never again.

  After reading all the articles related to this issue and even after trying it the entire process for the departure of mac. I'm not able to start.

  I tried all the normal recovery process in the process of recovery of the internet, but still it does not work for me. When I select the disk utility in the dialog box, the drive does not appear here, so I can't erase and start to reinstall the operating system.

  What should I do now? I was looking for OEM SSD, but it's very expensive. with this prize money of (here in INDIA RS - 50 k) I can get the Macbook Air.

  If please guide me on how to start the mac or what do I do next?

  Thank you.

  Frank Bsu

  We have no way of knowing exactly what you have tried that doesn't work unless you tell us. A flashing question mark boot means that your Mac is unable to locate a startup disk to boot from.

  If you haven't tried... start your Mac holding the key Option. That should launch the boot window manager have been, you can select the startup disk, and then click on restart.

  If this does not help, you will need to take the Mac for the service.

  If a flashing question mark appears when you start your Mac - Apple Support

• Spots on the screen from macbook pro 13 early 2015

  I am from Nepal and bought Macbook pro 13 Futureworld last year. I noticed stains and spots on Macbook pro early 2015. Its the apple care warranty. I would like to know if it is covered by the apple care warranty or not. With this question, I also think questions of wifi signal that falls and has bad reception. Windows 10 Hp431 works very well, Iphone5 too connects well to the router and on speedtest shows better resistance than that of the macbook pro 13.

  

  Best regards

  Rajesh

  This will be of interest to you: http://www.staingate.org

• Is there a compatible ssd to upgrade early 2015 Macbook Pro?

  Planning on buying a new macbook pro.  Information on upgrading the early 2015 macbook pro said that it wasn't something compatible yet.  I was wondering if in 2016 if anything compatible exist now?

  OWC (macsales) can have.

  But even open systems of the retina may void the warranty and can give the Genius Bar the right to deny any future service to avoid being blamed for what you broke.  Change the SSD guarantees you invalidation some.

• (MacBook Pro retina, 13-inch, early 2015) The built-in keyboard and trackpad multi-touch responds

  Sometimes the Trackpad and keyboard from my MacBook Pro retina, 13-inch, early 2015 responds at the same time, have no other choice I have shut it off by holding the power button.

  Help me to solve this problem, if anyone knows the same problem or someone have it fixed.

  Technical specification :

  Operating system: OS x YOSEMITE 10.10.5

  MacBook Pro (retina, 13 inches, early 2015)

  2.7 GHz Intel Core i5 processor

  8 GB 1867 MHz DDR3 memory

  Storage 128GB PCIe - based flash storage

  Graphics Intel Graphics Iris 6100 1536 MB

  ROM version: MBP121.0167.B14

  Version SCM (System): 2.28f7

  Please make an appointment at the Apple Store - Genius Bar store and bring it into service. If you are in the United States or is unable to make an appointment in this way, contact your Apple store.

• Why my MBP 2016 presents as "early 2015"?

  I bought March 14, 2016 on Apple Store. It must be new and show in 2016, but now it shows me "early 2015"... Is - this cheat?

  That's when it was released - 2016 models are not yet out

• 3500 RPM is too fast for early 2015 MBP?

  Hello, so I played short by osBuddy on my early 2015, Macbook Pro and the laptop gets too hot to the touch very quickly which is weird, because I can run final cut pro and logic pro at the same time and he do not heat it!... in any case yes because my fan was not so spent as 1500 rpm in an attempt to cool I use mac fan control to keep my fan At 3500 RPM while playing, I wanted to make sure that that is not too fast for damage m

  fan of y

  Check your system with the Apple Hardware Test if thermal censor is a bad thing.

• MBP early 2011 start running slow

  Hello

  I use MBP early 2011, i7 2.2 Ghz, 8 GB RAM, 750 GB HDD (573 GB free). Its pretty slow operation and initialize the time is more than 3 minutes. I ran EtreCheck and the result is the following.

  Several times in a day, MBP stops responding for a few minutes. It was everything beautiful, until it has been upgraded to El Capitan.

  Battery back up also seems to be about 2 hours with WiFi on and charging takes about 8 to 9 hours for a full charge. I use the genuine Apple magsafe adapter.

  Help, please. Thanks in advance.

  EtreCheck version: 2.9.12 (265)

  Report generated 2016-06-11 20:59:12

  Download https://etrecheck.com EtreCheck

  Time 01:38

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click the [details] links for more information on this line.

  Problem: The computer is too slow

  Hardware information: ⓘ

  MacBook Pro (15 inch, early 2011)

  [Technical details] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro8, 2

  1 2.2 GHz Intel Core i7 CPU: 4 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1333 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1333 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 51

  Video information: ⓘ

  Intel HD Graphics 3000

  Color LCD 1440 x 900

  AMD Radeon HD 6750M - VRAM: 1024 MB

  System software: ⓘ

  OS X El Capitan 10.11.5 (15F34) - since the start time: about an hour

  Disk information: ⓘ

  TOSHIBA MK7559GSXF disk0: (750,16 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Untitled (disk1) /: 748,93 go-go (573,38 free)

  Storage of carrots: disk0s2 749.30 GB Online

  MATSHITADVD-R UJ-898)

  USB information: ⓘ

  Computer, Inc. Apple IR receiver.

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Apple Inc. BRCM2070 hub.

  Apple Inc. Bluetooth USB host controller.

  Information crush: ⓘ

  Apple Inc. Thunderbolt_bus.

  Configuration files: ⓘ

  / etc/hosts - number: 2

  Goalkeeper: ⓘ

  Mac App Store and identified developers

  Kernel Extensions: ⓘ

  / Library/Application Support/Kaspersky Lab/KAV/Bases/Cache

  [loading] com.kaspersky.kext.kimul.46 (46 - 2016-06-11) [Support]

  [loading] com.kaspersky.kext.mark.1.0.6 (1.0.6 - 2016-06-11) [Support]

  / Library/Extensions

  [loading] com.kaspersky.kext.klif (3.4.0a25 - 2016-06-04) [Support]

  [loading] com.kaspersky.nke (2.1.0 - 2016-06-04) [Support]

  [loading] com.logitech.manager.kernel.driver (5.40.1 - SDK 10.8 - 2016-06-04) [Support]

  Launch system officers: ⓘ

  [loaded] 8 tasks Apple

  [loading] 158 tasks Apple

  [operation] 72 tasks Apple

  Demons of launch system: ⓘ

  [loaded] 47 tasks Apple

  [loading] 162 tasks Apple

  [operation] 81 tasks Apple

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-12) [Support]

  [operation] com.kaspersky.kav.gui.plist (2016-06-11) [Support]

  [operation] com.logitech.manager.daemon.plist (2015-11-20) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2016-05-12) [Support]

  Launch of the demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-04-07) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-04-07) [Support]

  [loading] com.adobe.agsservice.plist (2016-05-12) [Support]

  [loading] com.adobe.fpsaud.plist (2016-05-10) [Support]

  [operation] com.kaspersky.kav.plist (2016-06-11) [Support]

  [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-15) [Support]

  [loading] com.microsoft.autoupdate.helpertool.plist (2016-06-04) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2014-05-09) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2015-08-30) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2016-05-12) [Support]

  Launch User Agents: ⓘ

  [loading] com.adobe.ARM. [...]. plist (2016-05-12) [Support]

  [loading] com.bittorrent.uTorrent.plist (2016-04-07) [Support]

  [loading] com.macpaw.CleanMyMac3.Scheduler.plist (06 / 06/2016) [Support]

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.171872

  [ongoing] com.Google.Android.mtpagent.73632

  [loading] 417 tasks Apple

  [operation] 175 tasks Apple

  Internet Plug-ins: ⓘ

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-12) [Support]

  FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-30) [Support]

  QuickTime Plugin: 7.7.3 (2016-05-19)

  AdobePDFViewerNPAPI: 15.007.20033 - SDK 10.8 (2016-05-12) [Support]

  AdobePDFViewer: 15.007.20033 - SDK 10.8 (2016-05-12) [Support]

  Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-30) [Support]

  Default browser: 601 - SDK 10.11 (2016-05-19)

  SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-04-10) [Support]

  MeetingJoinPlugin: Unknown - SDK 10.2 (2016-04-10) [Support]

  JavaAppletPlugin: Java 8 update 92 build 14 version Check (2016-06-06)

  The internet user Plug-ins: ⓘ

  Folx3Plugin: 5.0 - SDK 10.6 (2016-06-11) [Support]

  The Safari Extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-13)

  3rd party preference panes: ⓘ

  Flash Player (2016-05-10) [Support]

  Java (06 / 06/2016) [Support]

  Logi Options Launcher (2016-04-15) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  5% WindowServer

  1% fontd

  1% kernel_task

  1% AddressBookSourceSync

  1% kav

  Top of the process of memory: ⓘ

  762 MB kernel_task

  KAV 221 MB

  WindowServer 98 MB

  90 MB mds_stores

  Soagent 82 MB

  Information about virtual memory: ⓘ

  3.59 GB of free RAM

  4.41 GB used RAM (2.15 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  June 11, 2016, 19:43:41 ~/Library/Logs/DiagnosticReports/firefox_2016-06-11-194341_[redacted].crash

  org.mozilla.Firefox - /Applications/Firefox.app/Contents/MacOS/firefox

  11 June 2016, 19:05:01 test - passed

  June 10, 2016, 09:19:02 /Library/Logs/DiagnosticReports/firefox_2016-06-10-091902_[redacted].cpu_resour ce.diag [details]

  Uninstall Kaspersky and CleanMyMac according to their own instructions. Any improvement?

• Kernel panic in the Macbook Pro (retina, 13 inches, early 2015)

  Hi all
  I have an early 2015 13-inch Macbook Pro. Usually, when I watch a video I get kernel panic reports. First time, I had panic the kernel on October 2015 report. I took it to the Genius Bar for this problem, they have reinstalled OS X El Capitan. After that, I had panic the kernel in early November report. When I took it to the Genius Bar, they replaced mlb (SVC, MLB, 3.1 GHZ, 16 GB, 13 "MBP RETINA).

  But I got a kernel panic reports 14 and 20 January again. Still, they did not find the problem. They know only that there is no problem when testing equipment.

  Here are my recent log file. Could you please help me find the reason?

  Thank you.

  Wed Jan 20 03:03:27 2016

  Panic report *.

  panic (cpu 3 0xffffff800add155a appellant): Kernel trap at 0xffffff8029e94d60, type 14 = page fault, registers:

  CR0: 0X000000008001003B, CR2: 0XFFFFFF8029E94D60 CR3: 0X0000000451A7E00A CR4: 0X00000000003627E0

  RAX: 0XFFFFFF8048535000, RBX: 0XFFFFFF80453C9670 RCX: 0X0000000002565BA0 RDX: 0 X 0000000000000001

  RER: 0XFFFFFF801FCF3DE8, RBP: 0XFFFFFF801FCF3E00, IHR: 0 X 0000000000000002 RDI: 0XFFFFFF8039F1B400

  R8: 0XFFFFFF802A74B000, R9: 0 X 0000000000010001, R10: 0XFFFFFF800B4171F8 R11: 0 X 0000000000000002

  R12: 0XFFFFFF800B49BA10, R13: 0 X 0000000000000003, R14: 0XFFFFFF8039F1B400 R15: 0XFFFFFF802CA01488

  RFL: 0 X 0000000000010286, RIP: 0XFFFFFF8029E94D60, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010

  Lack of CR2: 0xffffff8029e94d60, error code: 0 x 0000000000000011, CPU fault: fault core NX 0x3, PL: 0

  Backtrace (CPU 3), frame: return address

  0xffffff801fcf3a70: 0xffffff800acde792

  0xffffff801fcf3af0: 0xffffff800add155a

  0xffffff801fcf3cd0: 0xffffff800adef233

  0xffffff801fcf3cf0: 0xffffff8029e94d60

  0xffffff801fcf3e00: 0xffffff800ad955c0

  0xffffff801fcf3e30: 0xffffff800ace2ef3

  0xffffff801fcf3e60: 0xffffff800acc68a8

  0xffffff801fcf3ea0: 0xffffff800acd62e5

  0xffffff801fcf3f10: 0xffffff800adbbd2a

  0xffffff801fcf3fb0: 0xffffff800adefa56

  Corresponding to the current thread BSD process name: configd

  Mac OS version:

  15 C 50

  Kernel version:

  15.2.0 Darwin kernel version: Fri Nov 13 19:56:56 PST 2015; root:XNU-3248.20.55~2/RELEASE_X86_64

  Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93

  Slide kernel: 0x000000000aa00000

  Text of core base: 0xffffff800ac00000

  Text __HIB base: 0xffffff800ab00000

  Name of system model: MacBookPro12, 1 (Mac-E43C1C25D4880AD6)

  Availability of the system in nanoseconds: 248157283849699

  last load kext to 248016819931969: com.apple.driver.usb.cdc.ecm 5.0.0 (addr 0xffffff7f8d7bd000 size 49152)

  Finally unloaded kext to 248153542955052: com.apple.driver.usb.cdc.ecm 5.0.0 (addr 0xffffff7f8d7bd000 size 49152)

  kexts responsible:

  com Apple.filesystems.smbfs 3.0.0

  com.apple.driver.AudioAUUC 1.70

  com.apple.driver.AGPM 110.20.21

  com.apple.driver.ApplePlatformEnabler 2.6.0d0

  com.apple.driver.X86PlatformShim 1.0.0

  com Apple.filesystems.autofs 3.0

  com.apple.driver.AppleOSXWatchdog 1

  com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

  com.apple.driver.AppleUpstreamUserClient 3.6.1

  com.apple.driver.AppleHDA 272.51.3

  com.apple.driver.AppleSMCLMU 208

  com Apple.Driver.pmtelemetry 1

  com.apple.iokit.IOUserEthernet 1.0.1

  com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

  com.apple.driver.AppleLPC 3.1

  com.apple.driver.AppleIntelBDWGraphics 10.1.2

  com.apple.Dont_Steal_Mac_OS_X 7.0.0

  com.apple.driver.AppleHV 1

  com.apple.driver.AppleThunderboltIP 3.0.8

  com.apple.driver.AppleBacklight 170.8.3

  com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

  com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

  com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.2

  com.apple.driver.AppleCameraInterface 5.41.0

  com.apple.driver.AppleMCCSControl 1.2.13

  com.apple.driver.AppleUSBCardReader 3.7.1

  com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

  com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

  com.apple.BootCache 38

  2.8.5 com.apple.iokit.IOAHCIBlockStorage

  com.apple.driver.AppleAHCIPort 3.1.8

  com.apple.driver.AppleTopCaseHIDEventDriver 86

  com.apple.driver.AirPort.Brcm4360 1020.17.1a1

  com.apple.driver.AppleSmartBatteryManager 161.0.0

  com.apple.driver.AppleRTC 2.0

  com.apple.driver.AppleACPIButtons 4.0

  com.apple.driver.AppleHPET 1.8

  com.apple.driver.AppleSMBIOS 2.1

  com.apple.driver.AppleACPIEC 4.0

  com.apple.driver.AppleAPIC 1.7

  com Apple.NKE.applicationfirewall 163

  com Apple.Security.Quarantine 3

  com.apple.security.TMSafetyNet 8

  com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

  com Apple.Driver.USB.cdc.acm 5.0.0

  com Apple.Driver.USB.cdc 5.0.0

  com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

  com.Apple.Driver.USB.Networking 5.0.0

  com Apple.kext.Triggers 1.0

  com.apple.driver.DspFuncLib 272.51.3

  com.apple.kext.OSvKernDSPLib 525

  com.apple.iokit.IOSurface 108.0.1

  com.apple.driver.AppleGraphicsControl 3.12.6

  com.apple.driver.CoreCaptureResponder 1

  com.apple.driver.AppleBacklightExpert 1.1.0

  com.apple.iokit.IONDRVSupport 2.4.1

  com.apple.driver.AppleHDAController 272.51.3

  com.apple.iokit.IOHDAFamily 272.51.3

  com.apple.iokit.IOAudioFamily 204.3

  com.apple.vecLib.kext 1.2.0

  com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

  com.apple.iokit.IOBluetoothFamily 4.4.3f4

  com.apple.driver.X86PlatformPlugin 1.0.0

  com.apple.driver.IOPlatformPluginFamily 6.0.0d7

  com.apple.iokit.IOSerialFamily 11

  com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

  com.apple.AppleGraphicsDeviceControl 3.12.6

  com.apple.iokit.IOAcceleratorFamily2 203.14

  com.apple.driver.AppleSMC 3.1.9

  com.apple.driver.AppleSMBusController 1.0.14d1

  com.apple.iokit.IOGraphicsFamily 2.4.1

  com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

  com.apple.iokit.IOUSBMassStorageDriver 1.0.0

  com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

  com.apple.iokit.IOAHCIFamily 2.8.1

  com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

  com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

  com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

  com.apple.driver.AppleHIDKeyboard 181

  com.apple.driver.AppleMultitouchDriver 304.10

  com.apple.driver.AppleHIDTransport 5

  com.apple.driver.AppleHSSPIHIDDriver 41.7

  com.apple.driver.AppleThunderboltNHI 4.0.4

  com.apple.iokit.IOThunderboltFamily 5.1.0

  com.apple.iokit.IO80211Family 1110.26

  com.apple.driver.mDNSOffloadUserClient 1.0.1b8

  com.apple.iokit.IONetworkingFamily 3.2

  com Apple.Driver.corecapture 1.0.4

  com.apple.driver.AppleHSSPISupport 41.7

  com.apple.driver.AppleIntelLpssSpiController 2.0.59

  com.apple.driver.AppleIntelLpssGspi 2.0.59

  com.apple.driver.AppleIntelLpssDmac 2.0.59

  com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

  com.apple.driver.usb.AppleUSBXHCI 1.0.1

  com.apple.iokit.IOUSBFamily 900.4.1

  com.apple.iokit.IOUSBHostFamily 1.0.1

  com.apple.driver.AppleUSBHostMergeProperties 1.0.1

  com.apple.driver.AppleEFINVRAM 2.0

  com.apple.driver.AppleEFIRuntime 2.0

  com.apple.iokit.IOHIDFamily 2.0.0

  com.apple.iokit.IOSMBusFamily 1.1

  com Apple.Security.sandbox 300.0

  com.apple.kext.AppleMatch 1.0.0d1

  com.apple.driver.AppleKeyStore 2

  com.apple.driver.AppleMobileFileIntegrity 1.0.5

  com.apple.driver.AppleCredentialManager 1.0

  com.apple.driver.DiskImages 417.1

  com.apple.iokit.IOStorageFamily 2.1

  com.apple.iokit.IOReportFamily 31

  com.apple.driver.AppleFDEKeyStore 28.30

  com.apple.driver.AppleACPIPlatform 4.0

  com.apple.iokit.IOPCIFamily 2.9

  com.apple.iokit.IOACPIFamily 1.4

  com.apple.kec.Libm 1

  com Apple.KEC.pthread 1

  com Apple.KEC.corecrypto 1.0

  All devices are connected?

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