sound problems in windows 8

Hi all had just updated and one 7critical a KB2962407 option that I've isolated a problem. Once I installed all the updates and rebooted the system, there was no more sound in windows media or real player player, or the system itself. There was neither mistakes nor was my cut in my system or the players sound. As soon as I uninstalled it KB2962407 the sound returns, has everybody met this problem please let me know if anyone has found a solution to this problem. I know that it is only an optional update and I hid it for now pending a response.

Hi Sudarshan,

The update, you are referring is an optional update, which means that you can or can not install this update. When you face the audio without issue after installing this update, you can uninstall this update and hide the update if it comes up again for now.

This update is not a prerequisite for installing Windows 8.1. You can proceed with the upgrade to Windows 8. 1.

Refer to this article to learn more about Windows 8.1.

Upgrade to 8.1 Windows: FAQ

http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8

Thank you.

Tags: Windows

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