Sound stops working randomly in Windows 8
I have the HP Envy X 2 using Windows 8 and every day I use the laptop to watch things or just listen to the music, the noise will stop working at some point. I have try the resolution of problems and no problem finding. I unplug the keypad where it is a connection issue. None of this works. The only way to solve the problem is to restart. Sometimes, it doesn't work the first time and I have to restart a second time. It's getting really frustrating now and I don't know if that's a problem with my laptop and I'll have to send again or if it's a matter of Windows 8.
Hi Jennifer,.
-Have you tried to reinstall the Audio drivers to check if it works? If this isn't the case, I suggest you to install the latest drivers and check.
Visit the HP website and download the Audio drivers based on your model number of the laptop.
Once you have downloaded and saved to the desktop drivers, follow these steps.
1. press the button on Windows and the X button, then select Device Manager.
2. Browse sound, video and game controllers.
3. right click on the Audio driver and click on uninstall.
4. you will be asked to completely remove audio drivers. Press OK and continue.
5 restart the computer, and then install audio drivers that you downloaded from the HP website.
Hope that reinstalling the driver may resolve this problem. If you have any questions, please let us know.
Tags: Windows
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