Source of Singnal blackBerry Smartphones

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• BlackBerry Smartphones BB Desktop software will see Torch 9800

  I installed BlackBerry Desktop Software 7.1 (twice from different sources) on my Windows 10 PC.

  1. after starting, I always get the request to connect the BlackBerry smartphone. I did with a USB cable, the application does not disappear.

  The Blackberry is recognized, Windows Explorer opens and displays the files on drive F:\

  2 blackBerry Desktop Software is worrisome to running applications. 2013 Outlook gets an error after certain actions (I close it), same Excel application is destroyed.

  3. I use the Windows Firewall and Avast Antivir. If I turn it off, there is no difference.

  4. There are the 'BlackBerry Device Manager' three times running background processes.

  Are the only things I want to do: get my list of Outlook contacts, possibly calendar or software updates.

  Y at - it an alternate option to load the list of contacts to my BlackBerry Torch?

  Thank you for your help

  MOD EDIT: Subject changed to reflect a new topic

  An Assistant came and did all right!

  Everything works very well, I don't know why and I don't really have the time to research.

  If it was a human sorcerer thank him/herself.

  Norbert

• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry Smartphones transfer contacts from mobile to new curve BB

  Hi everyone, I just got a new bb and need to transfer numbers from my old curve (which I lost) on this one. All numbers are saved on my laptop in what appears to be a .ipd file? IM useless with this stuff and would appreciate any help. Ive tried about 6 times already but this is not workirking! Pls Heeelp

  Hello and welcome to the community!

  Indeed, these IPD files are backups of your BB and are available as a source of food (they are a proprietary format and cannot be used for any other purpose, except by a few 3rd party applications that have been written to analyse). Choose the most recent one (the one with the most recent date and time, as displayed in the File Manager Windows) using this procedure:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  Good luck and let us know!

• BlackBerry Smartphones can not add or Edit Contacts from gmail account added by google apps

  Time ago I ve used to have only 1 mail account on my blackberry, a Gmail ([email protected]) and google sync (http://m.google.com/sync) allowing to synchronize contacts between the smartphone and the account webmail. It worked like a charm for a long time. At that time, I could create and edit contacts and changes got synchronized in both sites.

  A month ago I decided to create an e-mail address with my own internet domain name ([email protected]) through Google Apps, and decided to add this e-mail address to the smartphone to check both accounts. The first surprise came when I noticed that add that email address (using the procedure to add any email address) has caused the BB to activate, as mode of BES, against the gmail server.

  Suddenly, I discovered that I can't create or edit contacts in BB, but I can't get into the google apps email webmail interface. The contact created using the web interface is synchronized to the BB.

  The problem is that I can't create or edit contacts in the smartphone!

  Anyone know something similar to this?

  Any ideas will be greatly appreciated

  Ariel

  Found the answer!

  uninstalled Windows Live Messenger version 3 and worked OK

  Source: http://supportforums.blackberry.com/t5/BlackBerry-Curve/Problems-with-contact-list/td-p/1664039

• Lost blackBerry Smartphones phone - how to transfer contacts?

  I lost my blackberry pearl, and I had saved a few weeks ago. Now, I replaced with the same phone but I can not understand how to access my contacts from my old phone LOST and get them on my new. I tried switching devices Wizard, but it tells me to connect the old phone, which I did not

  Help.

  Hi and welcome to the Forums!

  What you need to do is to find, on your PC, the IPD file created when you backed up. Search your entire hard drive *. IPD. Then use this file as the source of a restoration of your new BB (choose ONE of these KB, depending on the version of the RIM Desktop software you have already installed on your PC):

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone
  • KB10339 How to use BlackBerry Desktop Manager 4.3 to 5.0.1 to restore data from a BlackBerry smartphone from a backup file

  Good luck and let us know!

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!

• BlackBerry Smartphones BB Appworld will not work

  Hello

  My Appworld recently stop working.  I removed it, updates downloaded BB and download Appworld yet - still does not work.

  When I try to click on the links to Appworld I can't do on my phone.

  Anyone have any ideas?

  Thank you!

  tanorstrem wrote:

  When the BB is back I went to Appworld icon and clicked on it.  Nothing happened.

  If you've forgotten anything and it's really the symptom, then please consider these attempts...

  If you have PayPal with your AppWorld account, then please check your PayPal - log in since a PC/browser and make sure that the credentials you use it are identical to those that allows you to connect to MyWorld. Also make sure you have set to PayPal all credit cards, are current and valid... we learned that if there is No linked to your account credit card PayPal which is not valid for some reason any (for example, expired), it will prevent the AppWorld purchases finished, even if this isn't the source of funding. In addition, there must be at least a (valid) credit card attached to the PayPal account.

  We also heard from some users who report that create a whole new PayPal account somehow corrects things and allows them to make purchases. I don't know why this works, but there are reports it does.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones Email receipts

  I have a BB 8830, my frustration is that when I send an email from my BB or my account gmail online I always receive an email from myself of what I just sent.  How can I stop it?

  Cause of the problem

  Webmail Gmail accounts were not separate sent items and Inbox folders. The web page of Gmail account contains a Messages link on the left side, but is not a folder separate from the Inbox. Webmail gmail messages are grouped into conversations, which leads to all messages sent and responses of others appearing as an entry of a single e-mail message in the Inbox. This allows to easily read and look on the web page of Gmail, but, when it is integrated with the BlackBerry Internet Service account, results in copies of sent e-mails on the BlackBerry smartphone as new e-mail messages.

  Resolution

  To prevent messages sent back to the BlackBerry smartphone each time, create a filter in the BlackBerry Internet Service account to block sending these messages to the BlackBerry smartphone.

  To create a filter, follow these steps:

  1. Connect to the BlackBerry Internet Service account. For instructions on how to connect to the BlackBerry Internet Service account, see KB03781.
  2. Click the icon of filters next to the built-in Gmail account.
  3. To create a new filter, click Add a filter .
  4. Configure the filter to ensure that messages are not sent to the BlackBerry smartphone if the message coming from the integration of webmail Gmail account:

  • Type a name for the filter in the filter name field. For example, my messages to email Gmail.
  • Assign to the field filter to apply when 'FROM' field.
  • In the contains field, type the address of the Gmail webmail. For example, @gmail.com >.
  • Select the next radio button of do not forward messages to unit.
  • Click on add filter.

  Note: After you create this filter, e-mail messages will not be received on the smartphone BlackBerry if sent to the Gmail webmail account.

  Source: KB10332 (with explanatory diagram)

• BlackBerry smartphones when you save in outlook, it save your documents on card?

  was wondering if anyone knew. a shame to waste all my .doc files if it is not

  Ah... Ok... Manually... and I think this goes for 3rd party applications as well. DTM backup databases of Basic... see this KB:

  KB03974 Databases on the BlackBerry smartphone

  What I do is to maintain a list of 3rd party apps I have installed on my BB. Because I'm "attention to detail", I still maintain this list of things that I got via AppWorld or other sources that maintain their own list of what I have bought/installed. I also maintain a manual backup to my PC which is on my map of media - now it's easy since it is simply my entire library of music, videos, and only a few documents of any type. But your use may vary.

  Hope that helps!

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• Switching devices blackBerry Smartphones using the Desktop Manager

  I just got my Torch 9800 replacement since my first only the battery was drainning (apparently a common problem).

  Until I returned my old Torch 9800 I backed up and also used the device switch option in Desktop Manager. When it asked me to connect the new device, I unplugged the old camera, he took to the shop orange and then plugged my new camera.

  Then an error has occurred and asked me to update the software on the new device. I did it... and then when I use switching devices, it asks me to connect the current device but the problem is... I don't have the camera more.

  As I backed up all the data, I did a restore. He restored most of the data, but it has not restored my apps.

  Any idea on how I can do?

  I hope it is interesting all that.... and I get a better battery life this time!

  Hi and welcome to the Forums!

  Ah... never mind. While the device switch Wizard can indeed move a few apps, the backup/restore process does not have applications. So, in the State you are in, you must go to the source of your applications and re - get them. If you by AppWorld, the process is very smooth:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  If you have from other sources, then you should see if these sources are a simple way for you. I hope you have good record of all your activation keys... and some will indeed have to be regenerated some developers to attach the key on the BB SPINDLE, which is now different since you have a new device.

  Good luck!

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!