SPA112 line showing off as hook with nothing plugged

I have an ATA that will record, but Port 2 is still showing the hook under Off status. There is nothing connected to the device outside a network connection and a power supply. This behavior always occurs after a restart, an update of the firmware and also a reset.

Phone 2 could be faulty.

You can check what is happening using syslog, but I suggest you consider an RMA number.

Kind regards.

Tags: Cisco Support

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