Speaker problems on I phone 6

My phone I have 6 was originally blocked on the headset mode. However, I cleaned the plug of the listener with a q tip that seems to have taken off headset mode. The problem I have now is that during phone calls my voice vibrate and may not be heard by the other person when you call. I have only heard when it is on the speaker. Help, please.

Hello Banjo7,

Thank you for reaching out to the Community Support from Apple. I know how it is important to be able to make calls reliably, so I'll do everything I can to help and get your phone works as expected. It sounds like you were on the right track with the headphone of cleaning, it is possible, there is debris still in decision-making that makes contact with the material that triggers the phone looking for an external Microphone. Before get us too far though, go ahead and reboot the iPhone just to be sure it is not hooked on this mode.

If you have canned air as the type that is used to clean computer keyboards you can have the cleaning with this chance, and there is little risk of damaging anything with this method. If the problem persists you can contact your local Apple retail store or authorized, service provider you can find here:find

If you experience problems or have questions, the entire community is here to help.

-Best regards-

Tags: iPhone

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