Start in > all programs displays of empty program files

Hi - I hope someone can help me. I searched and found others who have had the same problem but no one has released a fix to work for her.

I got a virus last week that hid all the icons on my desktop and in my Start menu in my C: drive. I deleted the virus and was able to restore my desktop icons, drive C: and Menu master boot successfully, but I still have a problem. When I click on "All programs", my program files appear, but they are all empty. Programs are always installed, but for some reason, they do not appear when I click on the folder in the start menu > all programs. I can't do a restore system - the virus deleted my restore points as well. Is there a way I can rebuild my Start menu without having to do a reinstall full? I tried to create a new user profile, but the problem exists in the new profile as well.

I can run programs if I type in the correct .exe file in the search at the bottom of my Start menu bar (for example, iexplore.exe), but if I just type the name of the program, search does not find it. When I click on start > all programs, it seems normal at first, but if I click on a folder (such as Microsoft Office), it just says: (empty) under the name of the folder.

I am running Windows 7 Home Premium. I checked that there is no virus on my computer by running MalwareBytes and SuperAntiSpyware in safe mode, run the Avira rescue disk.

Folder options are checked to show hidden files and folders, so that's not all.

Thank you!

If you place the cursor over the menu start all the entry of programs then right click & select open and then again to select open all users, shortcuts appear in the files that open upwards [i.e. just are we discussing their appearance in the menu programs all]?

If the shortcuts are here [I'm just a little hesitant about the meaning of what you have written before], then you might just get away with running the System File Checker.

I always agree with well Dissed - that the virus could hide here all the time since the last attack.  If all goes well, there is a good guide to the procedures for removal of malicious software by SpiritX in How to remove spyware from the computer , it will prevent a determine of this infection.

Good luck with this annoying problem.

Tags: Windows

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