Start Menu errors

Similar Questions

• How to recover the program in my Start menu: error message came. loss and corruption inaccessibility and disc error and hard drive data

  I have error message came. hard drive error and inaccessible hard drive and data corruption and loss.

  All of my Start menu disappeared. There is nothing in my files everything is empty.

  This is the area of windows recovery.

  Hi shobhanajoshi,
   
  -What, exactly, is a transcript of the error message that you receive?
   
  -Remember to make changes to your computer after that this problem started to happen?
   
  Method 1: As a first step, check to see if you can boot mode safe and you do incur all these problems in Mode without failure.
   
  Check out this link to start safe mode:

  Start your computer in safe mode

   
  Method 2: Run the troubleshooter from the link given below and if it helps to fix the problem:
   
  Difficulty of broken desktop shortcuts and common system maintenance tasks
   
  Method 3: Scanning of auditor of system (CFS) files on your computer and see if it helps fix the problem.
   

  Check out the link for more details below:

  How to use the System File Checker tool to troubleshoot missing or corrupted system

• Weird black/window box after commissioning; "Explorer has stopped working". Error messages; Do not click on some things in the start menu; several McAfee icons in the lower sidebar...

  Where oh where can I start?  When I start the computer, my office is always in the background, but there is a pop up looking for black box thing.  There are no long enough for me to read what it says.  Something about system/Windows32 (not full title), then past to something else, even once too fast to read, disappears.  Then a window that says;

  • Online: 223
  • Char: 2
  • Error: 1% is not not valid Win32 SENSITIVITY
  • Code: 0
  • URL: file:///C:/Program%20files/PeoplePC/ISP3700/HTA/station.brt

  There is an option to run a 'this page with a script' or something to that effect.  If I choose Yes or no is not serious.

  Under this window is another

  "Runtime error!"

  Program:C:\ProgramFilesCyberLink\PowerDVDDXL\PDVPDXSrv.exe

  Application has requested the execution in an unusual way.

  On my sidebar on the right low in McAfee Ms red with white background icons, many of them until I sweep (no click) with the cursor.  They will disappear after the scanning, but then return.

  When I click on Explorer or the window will Flash quickly on and outside, or should I get the message "Windows Explorer has stopped working".

  I can get on explore if I disable all add-ons.  But it won't let me check yahoo IND. e-mail messages.

  When I try to go to things in the start menu that look like we can help him, I'll either get the error messages or off quick flashes of a window.  When I went into Control Panel, nothing happens when I click on the icons.

  When I went into the System Configuration. then click on services there are things that say that they are arrested.

  In its responses, please explain things as you explain to a 60 year old grandmother.

  Hello Halima S,.

  Thank you for your response.  I was checking things until I found your answer.  Do not be alerted via hotmail.  Somewhere in my files McAfee "View Log" I found that I was 'ping '.  What is crazy?  In the files for seven times in a row from 09:30-09:34 "SystemGuards have allowed a moment change on your computer."  Should I try to mess with this before that I have use the above tips or try your advice first?

  Ping, means that your mcafee dat files are up-to-date and also it cannot be updated no more. so try to update your antivrius manually by downlading latest mcafee dat files and also try runing mcafee!

  Take a look at this:

  http://community.McAfee.com/message/91863

• Error message appears when you click on the start menu.

  Original title: I can't go to the "Start" menu on my Toshiba laptop.

  I can't go to the "Start" menu on my Toshiba laptop. A msg of error appears and I can't do anything else with it. I tried F8 this screen appears. When I select one of the choices, they all return to the error msg... Help, please

  Hello

  display error message

  How to ask a question

  http://support.Microsoft.com/kb/555375

  -What you trying to do?
  -Why are you trying to do?
  -Do you try already, why and what was the outcome of your actions?
  - , What was the exact error message you received?
  -How long have you been experiencing this problem?
  -Have you searched the relevant forum/newsgroup archives?
  -Have you tried all the tools or KB articles or other resources?
  -Have you recently installed or uninstalled any hardware or software?
  -What changes have been made to the system between the time where everything has worked, and when you noticed the problem?

• Help required with error 0 xC0000001 when opening DULL of the start menu and also impossible to create the recovery Dell backup and restore file.

  I use computer dell laptop inspiron 15 5558 with 8.1 windows preinstalled in it.

  I wanted to reinstall windows but I have no recovery media. Also I'm unable to create a new recovery media from Dell backup and restore. Also, I am unable to open feel of backup and restore in the start menu as this error comes up on screen

  Its always not available on him would happen, rumors were that he should have been made available yesterday, but Microsoft decided not to release it yet:

  http://winsupersite.com/Windows-10/Windows-10-build-10586-heads-slow-ring-insiders

• During ANY installation of a program (e.g. Skype), I get the "year error occurred while attempting to create the directory C:\Program\Microsoft\Windows\Start Menu.

  original title: facilities program

  During ANY installation of a program (e.g. Skype), I get the "year error occurred while attempting to create the directory C:\Program\Microsoft\Windows\Start Menu. What happened with cd installs, but also downloads on the internet.  I already "took possession" of the computer, which is still delayed freaking, but am still unable to fight through all the questions of security, I guess that.  Any help would be greatly appreciated as I'm about to DOWNGRADE to something more user-friendly.  Thank you

  BTW, this is WINDOWS 7 Home Premium

  I had this problem for a long time on Windows 7. Finally, by pure chance I came across this solution that solved the problem. -Take the shortcut of the property

  http://www.SevenForums.com/tutorials/1911-take-ownership-shortcut.html

  You will need to run the "fusion" in the context menu of a reg file, published as part of the solution to change some registry settings. On any folder, you'll get a context menu 'Take Ownership' which restores the property correctly. This solves a lot of problems installing.

  Many people have trouble with this and therefore decided to post here.

  Gem of a solution. Thanks to GRIM and Brink on Windows 7 Forum!

  -Jayawanth

• Error "relocation start menu" when you try to open the search wizard.

  original title: I need to install windows XP, I back up my files, system works terrible because of the purchase of service pack 3 to an unreliable sorce.  I thought they were microsoft.

  Can help you me with this, my research assistant does not work he always tells me that I have to reinstall the start menu.  so I hope that you will find my restore disk, never needed it until this happened.

  Hello JudyDYA,

  Thank you for the back of the line.  Currently what service pack are you running on your system?  You advised bought SP3, but this option is available for free download at the address provided below, or it could have been pushed through Windows Update.   If you click Start, and then click on 'My computer', this will bring up the Properties window of the system, which shows you what PC are you running.

  MS Download Center: Just confirm that you meet the requirements

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=24

  Your system works overall, other than the using Search Assistant? What antivirus software do you currently use?  I suggest to first run a type of malware/spyware removal and see if you are able to reproduce this problem.

  Malware

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/how-to-get-rid-of-malware/ba80504b-61f1-4D71-960f-b561798b7b42

  You have an installation for Windows XP cd?  If you do what MS is part of this installation disc?  Have you informed that you have created a backup, how long did you create it?

  Please let us know status.

• Documents folder deleted in error and start menu link does not work again

  In the folder tree pane (Vista Home Premium) it appeared that I had inadvertently copied double my completed application documents in the foledr of downloads, as it seemed that I had two copies of everything: waste of disk space. So I deleted the subfolder Documents of the record of downloads... and the main Documents folder are missing too! It's all the same thing. I don't understand why. But anyway. It wasn't in the Trash because there had been too much to go over there, so it is all definitely eliminated and lost: more than 8 GB :-(

  Therefore, the Documents link in the start bar stopped working. Even after that I created a new Documents folder in the same location as the original, the link on the start menu does not; When I click on properties for the link, the path is empty, and I can't find a way to save a path to it. Any ideas?

  The Document folder is a special folder that will be created in a special way.  Here is the procedure to correct a record that has not been created properly: http://www.vistax64.com/tutorials/90705-personal-user-shell-folders.html.

  Here is another article on how to restore a missing (like Documents) under Vista personal user folder: http://www.vistax64.com/tutorials/148461-personal-user-folder-restore-missing-folder.html.

  Between these articles, I think you should be able to solve your problem in one way or another.

  =================================================================================================================

  In case you're still interested in trying to retrieve the dossier of Documents initially lost, here are some options you can try:

  If you have Vista Business, Vista Ultimate or Vista Enterprise, you can be lucky.  They have so-called saves shadow copies, which are deleted or modified files that can be recovered in case changes/deletions made by mistake.  http://www.Microsoft.com/Windows/Windows-Vista/features/shadow-copy.aspx more information about how to use this feature to: http://blogs.techrepublic.com.com/howdoi/?p=145.

  If you have Vista Basic or Premium of Vista, shadow copies is not available; However, there is an alternative that is free and the shadow copies feature called Shadow Explorer. http://www.howtogeek.com/howto/windows-vista/recover-files-with-shadow-copies-on-any-version-of-windows-vista/.  Although it will not help you this time, it could very well save you in case this happens again.

  In case this does not work (not all files are available through shadow - it occurs periodically), here are some additional free recovery programs that might help:

  http://www.SnapFiles.com/freeware/system/fwdatarecovery.html (first try Recuva)

  http://www.SnapFiles.com/get/DiskDigger.html (try this second - if this fails too, then the chances of recovery are very slim, but we invite you to try other programs if you want)

  http://www.SnapFiles.com/get/easusdfr.html

  http://www.SnapFiles.com/get/restoration.html

  http://www.SnapFiles.com/downloads/Recuva/dlrecuva.html

  http://www.SoftPerfect.com/products/FileRecovery/

  http://techpaul.WordPress.com/2008/06/23/how-to-recover-your-lost-files/

  The files are not really deleted until they are crushed (although they are no longer available through conventional methods).  If you decide to try these recovery programs, you should stop using your drive hard immediately in order not to replace the data that you are trying to recover.  He slave on another PC and launch the recovery of this PC.  Even now you have definitely lost some of them if you use the same PC.  If you can not do this (slave on another PC), you run the risk of overwriting the data with every action you do on the PC (but you may still be able to recover some or most or even all files - it's a matter of luck).

  Only you can decide if the data is important enough to take the PC to an expert data recovery to recover files (they will have better programs and hardware to do that none of us do, and I've provided above).  Do NOT go to the Geek Squad or one of these centers of store-, they generally don't know what they are doing - it take for expert data recovery.  It will cost you a little and they generally offer no guarantees.  The decision is yours.

  Good luck and I hope this helps!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• HP Envy23: Start Menu button does not work

  The Start Menu button has suddenly become unusable. The Home icon has been replaced by a sheet with the icon corner folded, and in a hurry, I get a message saying "the drive or network connection that designates the shortcut"Start Menu.Ink"is not available." Tried a couple of these corrections online and made sure everything is up to date.  Everything works well, except for this menu. Any suggestions?

  Hi there @Quetzle53
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that the start menu works correctly for you. I'm happy to help you with this.

  If this just started to happen, it may be a good idea to start with a system restore, if possible. See the following link Microsoft showing the various recovery options in Windows 10, including system restore.

  Recovery in Windows 10 options - windows.microsoft.com

  First try restoring, and then if it does not give a shot with the System File Checker. The following link is a very complete description of this command and how to use it. The command SFC - run in Windows 10 - tenforums.com

  Afterwords to test and see if the normal is restored. If this isn't the case, then try the reset method described in my first link.

  Let me know if it works for you. If so please mark this message as a solution. If this is not the case, let me know any other details that you can, for example, error messages or other symptoms that you notice.

• HP Pavilion desktop computer: upgrade to Windows 10 - Start Menu disappeared

  I updated July 29 to 10 Windows using the Windows Media authoring tool.  I was very happy with the new system, everything was working fine until 2 days ago the Start Menu disappeared.  I looked for solutions, as it seems a common phenomenon and Microsoft are aware and working on a fix (this problem occurred with a previous version).  The most popular and apparently successful solution is:

  Open Windows PowerShell (run as administrator) the Task Manager (as a new task) and enter:

  Get-AppxPackage | % {Add-AppxPackage - DisableDevelopmentMode-register "$($_.)} {"InstallLocation) \AppxManifest.xml"}

  This has not worked for me.  After much trial and error I havefound change affected 'Standard' to 'Administrator' account and restart work.  Long term, however.  Someone at - there a better solution?

  Thank you. Unfortunately, I was one of those for whom this solution did not work.  The problem turned in my case to be caused by AdAware 9.0 that was included in the upgrade.  He was using a lot of memory and seemed to be blocking updates.  He was not enrolled in a program control panel, so I was unable to uninstall it.  I tried to replace it with the latest AdAware (currently 11.0) to save the program and then can be removed but was not able to uninstall version 9.0 or (AdAware 11.0 seems to cause problems with Windows 10).  I finally managed using Revo Uninstaller http://www.revouninstaller.com/ and find the program that even this program has no seeAdAware 9.0 installed programs.  After a complete withdrawal of all remaining files and a few reboots and allowing Windows Update to automatically install updates a backlog of orders, the Start Menu is back.  Problem solved.

• Windows XP starts, an error message appears. 'RUNDLL error loading C:\Windows\ihukuqej.dll'. The module specific cound not be found.

  Original title: Windows Rundll error on startup

  My laptop, Windows XP startup, an error message appears. RUNDLL error loading C:\Windows\ihukuqej.dll.  The module specific cound not be found.  I downloaded ParetoLogic PC Health, did a full scan on the registry and fixed all of them, rebooted and its still there.

  What is a rundll error?

  File rundll.exe are processes systems directly connected to your computer Windows registry. All of the Dll files are a part of the vast library that contains code and data that are shared by many programs. This allows to obtain the effectiveness of speed and memory of your operating system by reusing the same code or file to run many functions of various programs. An error occurs when the program are not allowed to access this code.

  Why do you Rundll errors?

  Windows uses rundll files to load programs, files, and applications. If the dll file is missing or damaged, any application using this file cannot be loaded. This will produce a rundll error. The reason why the file has disappeared is often related to a virus or spyware. This type of malware often tries to divert the files shared by the rundll file. Other sharing programs file then do not work effectively or to load any.

  STEP 1: IDENTIFY

  The first thing you need to do is to identify the process specific rundll. This isn't a difficult task; There is a library online extensive process in which you can assess the validity of the process that is running. When the error dialog box opens, it displays the name of the process. For example, if the dialog box appears and tells you the dll error:

  STEP 2: STOP THE PROCESS

  Often, you can locate the Dll of enforcement in the services of the exe. You can open your services configuration by following the instructions below:
  1. open your Start menu.
  2. click on run
  3. in the command screen type:services.msc
  4. This will bring to the top of the window Management of the Services . If you drag the mouse to one of the services. It will give you a detailed explanation of the service in question. By right-clicking the individual service.
  5.stop the "dll" service immediately.

  NOTE: sometimes the dll process can not be stopped by this method.

  

  STEP 3: CHECK FOR AND REMOVE

  You need to open your Windows registry file system. It is an extremely delicate process. The registry key: HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > RUN

  This action will help you speed up the considerable load time of your applications. Here's how:

  1. click on Start
  2. click on run
  3. type regedit
  4. find this registry key:
  HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > RUN

  5. in the right section click on: "rusvdgpo" = "%System%undll32.exe % System%usvdgpo.dll, [RANDOM LETTERS].
  6. delete the value and reboot.

  

  SPECIAL REMARKS

  Rundll.exe is a critical system process. However, there a great vulnerability is back, which makes it more prone to malicious purposes by an attacker allowing access to your computer from remote locations, stealing passwords, personal data and Internet banking.

  The Trojans are usually use this attack method to share a process that invites the other malware be more Trojan horses or other forms of spyware. The best defense is to keep your security up-to-date software and explain the process of rundll on your computer.

  ======================

  More information is a lot to explain and resolve the problem.

  Since it is a painful process for beginners, it is best to create a new user account and remove the error causing the user account.

  Because not only it solves problems, there will be new user settings and the program files needed for the user account.

  Once you are in the new user account, you can scan by using a program that synchronize with the server and check for virus/malware/spyware.

  Here is the link.

  Run hitman pro 3.5

  http://www.SurfRight.nl/en/downloads

• Automatic scrolling of the list of favorites on the start menu to stop before you reach the bottom

  I open the start menu, point the mouse on the Favorites bar and keep the cursor under the small arrow pointing down at the bottom of the list of favorites, as well as the list of bookmarks automatically scrolls down. But after scroll down a number of bookmarks, automatic scrolling stops before reaching the bottom of the list of favorites, view the rest of the empty list. I removed a lot of unnecessary bookmarks in the Favorites folder in Documents and Settings, but this does not resolve the issue. I would like suggestions for this problem, which I have not come across so far. I ran CHKDSK disk cleanup and defragged the volume of disk hard, but in vain. I have Windows XP Pro SP 3 with IE8 installed on my computer.

  THIS POST has BEEN contrary to the ETHICS of COPY AND published by www.qnundrum.com on its website. I don't know how to report this error to Microsoft. Anyone can report to Microsoft?

  Hi ErhanKarabekir,

  Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

  Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

  Security Scanner warning: there will be data loss through an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

  Thank you.

• Cannot access anything in the Start Menu.

  Original title: problems with Start Menu...

  Can Hi anyone help here please... I can access is more things in my Start menu, Control Panel, My Documents. My photos, my computer etc, etc, all died in the start menu. Whenever I click to open these things I just continue to get an error report, I scanned for virus etc but the sweep came clean... Thank you... Jon T.

  Oh heck - here's what I'd do:

  When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.  You can also see some errors of NAT (DEP, Data Execution Prevention).  DEP errors are reported when XP will be threatened by a program and XP stops threatening program.  XP should never feel threatened by the Explorer Windows (or Internet Explorer) to less that some add-on is the cause.

  Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

  Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

  If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.  If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

  First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

  Download ShellExView here to see what Explorer extensions you have loaded:

  http://www.NirSoft.NET/utils/shexview.html

  ShellExView does not install anything on your computer, simply of runs and displays.

  After you launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths, so you can see everything clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems, which is a difficult color to see, so click on display, choose the columns and move up or move down in the column of Microsoft is narrower upwards (Mount) so you can see on your screen without having to scroll left and right.

  Click on the header of column called Microsoft to sort display (by clicking on the column heading in Microsoft) then all the non Microsoft extensions are at the top and easy to see.  They will say 'No' since they are not Microsoft extensions.

  Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

  You can also Google the name of a suspect add-on and see if there is any success on the mistakes of the DEP and what other people have done about it.

  You can Google something like:

  Explorer XP crashing

  You must complete your suspect on behalf of adds on.

  See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

  I'm not a defender of trial and error, but I can't think of another way to do...

  Right click and disable the non Microsoft extensions one at a time (or maybe in small groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition.  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

  If you recognize all the extensions that have been added or recently downloaded, start with these first.

  Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

  Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, and then restart and try again.  You have disabled the last extension would be suspicious.

  You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

  If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.  When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

  The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

  I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

  If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

  If you find the offending extension that's the problem, please let us know what it is that I can add to my list!

• Cannot access Internet and all programs on the start menu. How to get rid of a virus on windows xp

  I was recently given a hand computer (compaq I tthink) so I'm not clear about all the fancy stuff to the extent of the ect CPU... but I know it has windows xp pro. in any case, a friend used my computer and for some reason any felt the need to download a program called 7-zip. Now, my computer is screwed... In the start menu > all programs, everything has disappeared! And I can access the system restore in normal boot and safe mode, but the window remains empty, we never really gave me the opportunity to use it. Oh and I can't get online in normal or safe boot mod either, what can I do?

  Original title: how to get rid of a virus on windows xp proremove a virus from windows xp pro

  Hello

  1. Why do you think that the computer is infected with the virus? See you pop - unwanted ups or odd behavior of all programs?

  2 have you made any changes to the computer before the show?

  3. did you run any online scanners to remove infections?

  4. What is the antivirus installed on the computer program?

  Method 1: Run a scan antivirus on your computer.

  www.Microsoft.com/Security/Scanner

  Note: If infections are detected during the scan, there is a risk of data loss because infected files will be deleted.

  Method 2: Safe mode with networking

   

  Step 1: Check if you can browse the Internet with success in Mode safe mode with networking.

  Networking Mode safe mode starts Windows in mode safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.

  A description of the options to start in Windows XP Mode

   

  Step 2: Put the computer in a State of boot is a way to know which application is causing this problem.

  To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  Step 1: Follow the steps in the link below to do the same thing:

  How to configure Windows XP to start in a "clean boot" State

  Note: After troubleshooting, be sure to set the computer to start as usual as shown here:

  Step 2: To configure Windows to use a Normal startup state

  After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

  1. Click Start and then click Run.
  2. Type msconfig and click OK. The System Configuration Utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all services and device drivers and then click OK.
  4. When you are prompted, click on restart to restart the computer.

  Method 3:

  Create a new user account and verify if you are able to access the program in the start menu.

  Try to connect with a different user has administrator rights account and then create a new user account.

  For more information, see these links:

  How to create and configure user accounts in Windows XP

  How to copy data from a corrupted to a new profile in Windows XP user profile

  I hope this helps.

• Helpctr.exe does not load in the Start Menu. System Restore does not work.

  Help and Support not be loading not on the Start Menu. I get a msg of error helpctr.exe is not found. I run for the file with no result. Also the system restore does not work even in safe mode. I use XP Home SP3. Any suggestions? Thank you.

  No problemo!