TouchSmart 320pc: blu - ray DVD will not play!

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• Blu - ray disc will not play with Windows 7 installed on the computer hp laptop pavilion g6

  Although the non - Blu Ray discs play fine on my HP Pavilion laptop with Windows 7, discs Blu Ray will not be. How a computer model does this work?

  Hi, John:

  It's the hard drive.

  You need to go to Device Manager, and then click to expand the category of DC/DVD player.

  If the name of the dvd player does not have a BD in the model, it is just a standard dvd player and cannot play blue ray discs.

• Blu Ray Burner will not play Blu Ray

  Hello

  I have a dv6-ww142av.  I ordered my computer a few months ago, but today is the first time I'm trying to play a Blu Ray. The computer has a Blu Ray burner installed.  I inserted the disc (from Lost) in the computer and the HP software popped up.

  It says "ready to play disc.  Press play to start. ' so I did, and nothing happened.  I checked to make sure that the software is updated and I made to each requested update from me.

  If you know what goes wrong, I would appreaciate your help!

  Thank you for considering this question,

  TREV-

  Hi Alain,

  casstjc wrote:

  Hello

  I have a dv6-ww142av.  I ordered my computer a few months ago, but today is the first time I'm trying to play a Blu Ray. The computer has a Blu Ray burner installed.  I inserted the disc (from Lost) in the computer and the HP software popped up.

  It says "ready to play disc.  Press play to start. ' so I did, and nothing happened.  I checked to make sure that the software is updated and I made to each requested update from me.

  If you know what goes wrong, I would appreaciate your help!

  Thank you for considering this question,

  TREV-

  Here is a link to the web to your computer laptop support portal.

  I recommend that you download and install the appropriate operating system software HP MediaSmart DVD.

  You will find the software in the download page of drivers & software under the software-multimedia section.

  Be sure to restart Windows after you install the new driver.

  Install the current and try again your Blu - Ray disc. You check that the drive works on another player?

  Best regards
  ERICO

• Re: Blu Ray drive will not play Blu Ray

  Hello world

  I bought a HP Pavilion Slimline s5395a, with a blu - ray player. However when I tried to play Harry Potter and the relics of death part 1 blu ray using HP mediasmart dvd, he came with a message saying you want to search for updates. If I pressed no or Yes, nothing happens. I also tried to reinstall it to no luck and go to the settings icon on the bottom of program updates, where there is a critical update available, but nothing happens when I try to download it. Hope you can help me with this.

  Thanks, Luke

  Hi Luke,.

  This assumes that you are running Windows 7.

  Download and install Revo Uninstaller from the link below.

  http://www.revouninstaller.com/download-freeware-version.php

  Run revo and use it to uninstall your HP MediaSmart DVD software.  Make a right click on the program icon you want to remove and select uninstall.  During the process, that you may be asked to remove the registry entries, simply select all and then click on remove.  Do the same for any left over files and folders.  Once the uninstall is complete, reboot the PC.

  Then, download the latest installer for MediaSmart DVD on the link below and save it to your desktop.

  FTP://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50935.exe

  If you do not have an extraction utility installed, download and install 7-Zip.  Right click on the installation program you download, select Extract 7 - Zip, select the files, and then click Ok.  Open the newly extracted folder, open src and scroll down until you see the application setup ( 6th in the background with a size of 310 KB ).  This Application Configuration right click and select "Run as Administrator" to launch the installation.  Once the installation is complete, restart the computer and see if you can now read your Blu - ray discs.

  Kind regards

  DP - K

• Pavilion Desktop PC p7-1414: DVD will not play video

  All of a sudden my DVD will not play on my computer.  DVD will play the data but not video.  Check Device Manager, which States that the device is functioning properly.  Insert other discs that have always played, but now they are not. Videos will play, however, on television.  No new hardware installed to cause a conflict. Checking for updates for the driver, but there are no new updates/drivers to install.

  Success... Thanks a lot for the downloads.  I currently have 8 CyberlinkPower2Go for burning, but the best new version I guess.  Maybe he would correct music hushed on broadcast television.  Thanks again... you saved a LOT of frustration!

• I get the message, "DLL could not be opened", and now my DVD will not play on my HP laptop

  I get the message, "DLL could not be opened", and now my DVD will not play on my HP laptop

  I get the message, "DLL could not be opened", and now my DVD will not play on my HP laptop

  =================================
  If it is a recent issue, of what it may be worth trying
  do a restore of the system at a time before everything started.

  See the following article:

  (306084) how to restore Windows XP to a
  previous state
  http://support.Microsoft.com/?kbid=306084

• I recently installed a DVD from ASUS drive, my DVD will not play on Windows media player plug-in but I bought the Corel DVD freeze and will not play.

  Windows XP DVD with Windows Media Player problem

  I have a Dell dimension3000 running Windows XP. I have an upgrade video card NVIDIA 8400 GS with memorey upgrade 2 g. I recently installed a DVD from ASUS drive, my DVD will not play on Windows media player plug-in but I bought the Corel DVD freeze and will not play. Is there a better plug-in or a solution to this problem?

  Try to download the utility "Windows XP video decoder check utility.

  It checks the ability of DVD to WMP encoder

• Envy23: CD and DVD will not play

  My CD/DVD will not play.

  CyberLink recognizes the drive, but displays the error message "No disk in drive" when inserted an ois.

  similar to windows media player. Have updated the BIOS but no luck have updated from Cyberlink. Can you please help. Very annoying.

  Hello @Brutus2 and @2edo,.

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your posts about how you're not able to get your computers to play the CD or the DVD into the optical drive, and I'd be happy to help you in this case!

  To fix this, I advise you to follow the steps described in this document on disk impossible reading disks (Windows 8). This will help you enable your computer to read and play CD and DVD media on the optical drive.

  Please re-post with the results of your troubleshooting, and I look forward to your response!

  Concerning

• Why some DVDs will not play in my computer DVD player?

  I have a small collection of commercial DVD movies.  Most of them come from the place of the U.S. market, and some come from Asia... He play ALL these DVD in my Phillips DVD player that is connected to my TV.

  But only some of these DVD will play in my DVD player which is in my computer Dell Inspiron 531 with Windows 7 Ultimate edition.  This computer has a DVD/CD SAMSUNG HD161HJ SCSI disk drive.

  Some of the DVDs that will play on my computer are the American market, and some of them are of the Asian market, so I don't think that this has nothing to do with why some of these DVDs will not play on my computer.

  DVDs that play fine in my Phillips DVD on my TV player that will not play on my computer don't yet seem to close at play on my computer.  The DVD that will play on my computer liquidation (you can hear the noise) in the DVD player in 20 seconds and they start playing automatically in Windows Media Player... but I welcomed all others who won't have to sit in the DVD player for several minutes each in my tests and nothing happens... There is no wind sound and all nothing is happening on the computer screen.

  This doesn't seem to be a problem with the driver software for the disk hard because some of the DVDs will play.

  None of these DVDs are buckled and all of them are clean.

  I tried two or three times test each of DVDs that won't play, the removed from drive and put them back in.

  Does anyone have any suggestions?

  Thank you

  NuMetro

  Hi Dale,

  Although I never had no problem with the DVD or the CD I burned on PC, I think you're going to probably the same thing, that I've been with this internal DVD/CD player, is not a software problem, but just the characteristics of a lower quality DVD/CD player, and it isn't necessarily the symptoms of a dying man in car , but just a stock car low quality that some computer manufacturers cut corners with.
  The drive in the computer that I was referring in this thread is a DVD/CD SAMSUNG HD161HJ SCSI disk drive. Which may or may not be identical or similar to the reader, you have problems with, but the computer on which the reader is underway is a Dell Inspiron 531.
  Through the information that I've gathered on this thread and on another forum, I came to the conclusion that it's just a cheap player who gives intermittent performance recognizing various DVD, but as I said, the drive I troubleshooting always recognize DVDs and CDs that I burned in it... It was just the DVD movie that I have problems with.
  I dug my loyal reader DVD LaCie and plugged and I had no problems with him acknowledging and play ONE of my DVDs on this machine, which proves that the problem has nothing to do with the software system or DVD player software, as in the case suggested by someone else on this thread.
  Just buy yourself a Firewire drive or USB-2 DVD decent and you're probably fine.
  NuMetro

• DVD will not play on the standalone DVD player

  DVD NOT PLAYON STAND ALONE DVD PLAYER

  HELLO, I JUST USED WINDOW MAKER DVD, MY COMPUTER IS ONLY TWO MONTHS OLD.

  THE DVD WILL NOT PLAY ON MY DVD PLAYER WHICH IS PUGGED IN MY TV. HE PLAYS ON THE COMPUTER AND TELEVISION WHICH HAS A DVD BUILT IN IT.

  Thank you

  HELLO, I JUST USED WINDOW MAKER DVD, MY COMPUTER IS ONLY TWO MONTHS OLD.

  THE DVD WILL NOT PLAY ON MY DVD PLAYER WHICH IS PUGGED IN MY TV. HE PLAYS ON THE COMPUTER AND TELEVISION WHICH HAS A DVD BUILT IN IT.

  Thank you

  ==================================================
  If you use a DVD - RW disk... you could try a DVD-R, but some DVD players
  will not play a home made DVD... not much you can do about it.

  As an experience... you could try the following freeware to burn a video DVD
  recorded with your file to .wmv Movie Maker.

  (FWIW) It's always a good idea to create a system
  Restore point before installing software or updates)

  DVD Flick
  http://sourceforge.NET/projects/dvdflick/

  Tutorial DVD Flick
  http://beginwithsoftware.com/videoguides/DVD-flick-Guide.html

  Burn any Format video DVD PC
  http://www.freevideoworkshop.com/dvdflicktutorial.htm

  Good luck...

  Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

• Some DVDs will not play on my laptop satellite

  I was redirected here from this forum: http://forums.toshiba.com/t5/Drivers-and-Utilities/tsstcorp-cddvdw-su-208bb-failing-to-recognize-dvd/td-p/463603

  I can't read some DVD (which will play on other computers) but some DVD will not work.

  As per link above the pilot is tsstcorp cddvdw su-208bb. Tried uninstalling the drive and reboot but no effect.
  I don't know my exact model. It's just a Satellite, and this is the only information I can find.

  It is not easy to say what may be wrong with that. Try to clean the lens and check it once more.

• House DVD will not play

  I made a DVD on a DVD recorder.  He plays very well on this DVD player and other DVD player.  However, it will not play on my PC (which is P6210 with Windows 7).

  Explorer Windows actually said the DVD is blank (zero points).

  Any ideas?  The DVD player manual says something "codec", but can't find anything about it on the HP support site.

  Big_Dave,

  Your right to the mark. Step 9 to explain it. Even with my JVC deck, you have to Finalize the media.

• Pavilion 17-e013nr: dvd will not play some formats that played before, does not recognize the format of bup.

  Computer will not play a dvd it has played previously. The dvd is in a bup format. I cleaned up some new downloads out of my computer and am thinkgin can I have deleted the program for my dvd media.

  Hello

  I think he must have other formats too, not only BUP. Please try the video player next, he'll play almost all video formats.

  http://www.videolan.org/VLC/download-Windows.html

  Kind regards.

• DVD will not play in my Windows Media Player.

  My windows media player will not play the dvd. I get the message ' is Impossible to access the file, the file may be in use you will no longer have access to the computer on which the file is stored, or your proxy settings are may not be incorrect. "

  My windows media player will not play the dvd. I get the message ' is Impossible to access the file, the file may be in use you will no longer have access to the computer on which the file is stored, or your proxy settings are may not be incorrect. "

  ==========================
  Maybe you need a DVD decoder:

  Info about DVD decoders:
  Plug-ins for Windows Media Player
  http://www.Microsoft.com/windows/windowsmedia/player/plugins.aspx

  Or... you'll love the free VLC Media Player:

  VLC Media Player
  http://www.videolan.org/

  And it may be worth trying to install a codec pack:

  * Proceed at your own risk *.

  CCCP (combined Community Codec Pack)
  http://www.CCCP-project.NET/wiki/index.php?title=Main_Page
  (FWIW... it is always preferable, if you create a system restore
  point before installing any software or updates)

  Good luck. John Inzer - MS - MVP - digital media experience

• DVD will not play on the computer.

  my computer crashed.  The computer files were all saved, but I can't find any programs.  For example, I can no longer play a dvd.  I have Windows Media Player, but it won't play the dvd from the library movie.  Also, when I go to computer/CDrom, the CDrom is empty.

  Thank you for your help.

  If it's a cd rom it will not play a dvd disc. Have you ever read a dvd on it? Is that what you did re - install Windows following the accident?